IDEMIA

Manager

• Maintain operational conditions of systems that handle law enforcement activities
• Oversee evolutive maintenance in accordance with customer needs
• Define maintenance strategies and associated quotes
• Monitor service KPIs and maintenance budget
• Manage customer support engineers and ensure communication
• Propose improvements to maintenance strategy and crisis management

Service Delivery Manager

IT Support

• Address and solve IT related issues in alignment with service-level agreements
• Manage communication with customers regarding IT requests
• Support server infrastructure and IT tools

IT Support, Intern

Data Engineer

• Contribute to the design, development, and operation of IDEMIA's enterprise Data Platform and GenAI Platform on AWS
• Build scalable data products, industrialize data pipelines, and support the development of AI and Generative AI capabilities across the Group
• Design, develop, and maintain scalable batch and near real-time data pipelines
• Build and optimize ETL/ELT processes on AWS and Apache Spark
• Develop and maintain data products supporting Analytics, BI, Data Science, and GenAI use cases
• Contribute to the evolution of IDEMIA's Lakehouse architecture
• Ensure data quality, governance, lineage, security, and performance
• Participate in the development of the enterprise GenAI platform
• Collaborate with Data Scientists and AI Engineers to industrialize AI and GenAI solutions
• Contribute to CI/CD, Infrastructure-as-Code, observability, and DataOps best practices

Senior Data Engineer

Solutions Engineer

• Collaborate with Client Engagement Partners during RFI/RFP responses
• Support Program Managers in defining product and project requirements
• Gather and translate business requirements into technical specifications
• Define functional and technical architecture of solutions
• Perform architecture feasibility analysis and recommend options
• Lead solution architecture throughout the project lifecycle
• Develop architecture and design documentation
• Ensure architectural consistency across system components
• Provide technical guidance to engineering teams
• Establish processes to monitor solution implementation

Senior Solution Architecture

• Address all IT related issues according to service-level agreements
• Solve and document user IT needs and ensure operational productivity
• Manage communication from ticket creation to resolution
• Ensure compliance during IT activities with external vendors
• Propose and implement improvement ideas
• Provide training and knowledge transfer to end users and IT members

Senior IT Engineer

General

• Support organizational and operational integration of frameworks for crisis preparedness and business continuity.
• Contribute to enforce business continuity governance and policy across IST.
• Work with business functions to maintain business impact analysis and develop mitigation strategies.
• Support teams in building and maintaining comprehensive business continuity and recovery plans.
• Develop resilience testing and exercises with operational teams.
• Raise awareness through training and communication programs for stakeholders.
• Enforce crisis management methodology and best practices.
• Organize and manage crisis simulation exercises.
• Continuously improve resilience strategies based on lessons learned and best practices.

Business Continuity Coordinator

Security Engineer

• Evaluate and benchmark collaborative pentesting solutions.
• Deploy and maintain an internal pentest platform.
• Automate the integration of findings from security tools (Nmap, Burp Suite, etc.).
• Improve reporting and knowledge-sharing processes.
• Document solutions and support their adoption.
• Contribute to the continuous improvement of offensive security tools and methodology.

Cybersecurity Apprentice – Pentest Automation, Collaboration

Support Engineer

• Analyze, diagnose, and resolve technical issues or provide workarounds
• Investigate infrastructure problems (disk, memory, load, network, processes)
• Monitor systems, logs, and application behavior to identify incidents
• Collaborate with internal teams and external providers to ensure service delivery
• Follow up on incidents, document solutions, and ensure proper resolution while meeting SLA requirements
• Support customers and provide technical expertise when needed
• Contribute to continuous improvement by analyzing recurring issues
• Share knowledge and support team members development

Technical Support Engineer L1 – Windows

• Responsible for ensuring the successful integration, deployment, and optimal performance of the platforms by working closely with customers and cross-functional internal teams.
• Develop understanding of company’s products and technologies, plan and execute integration activities, monitor project progress, deploy and validate solutions in test environments, and provide ongoing customer support.
• Facilitate communication between stakeholders, deliver training to customers and support teams, continuously improve integration processes and tools, investigate technical issues, and collaborate with the Development team to resolve complex incidents.

VIE Integration and Support Engineer

• Address IDEMIA IT related issues according to service-level agreements
• Solve and document Level 1 and sometimes Level 2 IT needs of users
• Support the installation and maintenance of operating systems, software and applications
• Manage communication with internal and external customers from request to resolution
• Assist external providers during IT activities and ensure compliance with company standards
• Manage IT assets and coordinate access to IT tools

D365 F&O Functional Support Analyst – Supply Chain and Manufacturing

Artificial Intelligence

• Explore and assess AI and AR use cases across industrial operations (manufacturing, maintenance, quality, EHS, etc.)
• Identify opportunities with strong business impact (productivity, quality, safety, cost optimization)
• Support prioritization based on feasibility and ROI
• Design and build Proofs of Concept (POCs) in AI and/or AR
• Test hypotheses using real-world datasets and operational scenarios
• Evaluate results and validate relevance with business stakeholders
• Contribute to the development of scalable solutions with AI teams
• Support transition from POC to industrialized solutions
• Ensure compliance with architecture, data governance, and quality standards
• Act as a bridge between business teams, data scientists, and digital/IT teams
• Coordinate with AI experts to accelerate solution delivery
• Facilitate communication and alignment on use cases and priorities
• Analyze data and contribute to model/algorithm development
• Apply coding best practices within defined quality standards
• Support validation and documentation of solutions

AI Apprentice

• Solve and document Level 1 and Level 2 IT needs
• Support installation and maintenance of operating systems
• Manage communication from request to resolution
• Ensure compliance with security standards
• Propose and implement improvement ideas

IT Support Specialist

• Lead major bids and ensure timely delivery of RFI/RFP responses assigned.
• Coordinate all submission activities throughout the bid lifecycle in compliance with the established Bid Process.
• Analyze evaluation criteria and work closely with the Sales Manager to define the bid strategy.
• Coordinate contributions from all involved departments — Operations (Technical Solutions, Product, Support), Procurement, and Tender Desk (administrative procedures).
• Integrate key inputs from internal specialists including Tax, Legal, Export Control, and Ethics Committee.
• Ensure consistency between customer requirements, solution design, costs, and proposal content.
• Develop alternative scenarios when required and highlight associated risks internally.
• Provide regular, clear, and concise reporting.
• Manage and coordinate relationships with partners and subcontractors when applicable.
• Draft and consolidate proposal content in collaboration with all contributors to produce a clear and competitive final proposal while appropriately protecting the company’s interests.
• Develop pricing models and financial projections in collaboration with Sales teams.
• Participate in proposal presentations to customers.

Senior Client Solution Manager

DevOps Engineer

• Hardens platforms or products before and after they go live by reviewing their design, security and implementation, tuning configuration as well as developing auxiliary tools and necessary monitoring of critical health indicators
• Maintains platforms or products after go live by measuring and monitoring their availability, performance and overall system health
• Recovers platforms or products during production incidents to meet targeted service-level agreements
• Performs detailed root cause analysis and conduct post-mortem analysis
• Seeks proactively for improvements of non-functional requirements and cooperates with development and product teams to improve operational aspects of platforms or products
• Participates to the Change Advisory Board and validate readiness, security and maturity of new releases through development, execution and verification of automated smoke test
• Supports stakeholders by providing technical expertise when necessary
• Drives improvements in SRE across all team members with strong collaboration of SRE manager
• Coaches and mentors different teams in technical areas, develop the knowledge of related technologies (monitoring, deployment, cloud tools etc.)
• Brings proactive support approach, product design review, collaboration with development team during product development
• Communicates with internal and external stakeholders during planned interventions or changes and outages

Senior Azure SRE Engineer

Full-stack Engineer

• Develop web-based user interfaces for innovative products within an international agile team
• Design, develop, and maintain modern, scalable software applications across the full stack
• Collaborate with colleagues to define and implement new interaction concepts that improve usability and efficiency
• Contribute to AI-powered video analysis solutions in the biometrics domain
• Identify opportunities for innovation and drive continuous improvement of existing products