IDEMIA

Network Engineer

• Executes simple day to day administration and networking tasks, may support on complex tasks
• performs patching and ensures the documentation is up to date
• works with the guidance of a more experienced team member

Network & Infrastructure Administrator

IT Support

• Address IDEMIA IT related issues in accordance with service-level agreements
• Solve and document Level 1 and sometimes Level 2 IT needs
• Support installation and maintenance of operating systems, software and applications
• Manage communication with internal and external customers
• Assist external providers during IT activities
• Manage IT assets (computer and communications equipment, servers, licenses)
• Give support to server infrastructure, virtualization, communications, and security
• Interact with end users and support on simple issues and tasks

IT Support Specialist – Entry-Level

Content Marketing Manager

• Support the Bid Manager in maintaining high‑quality content, ensuring data accuracy, and improving the overall efficiency and effectiveness of the bid process
• Review, update, and refine content to ensure accuracy, consistency, and relevance on Bid management AI tool
• Conduct regular audits to ensure information is current, complete, and reliable
• Produce monthly reports to management to support decision‑making and identify opportunities for improvement
• Enhance content structure, clarity, and usability to strengthen the overall quality of bid submissions
• Work with subject‑matter experts to gather updates and ensure content reflects the latest business information, and set up review cycles with different SMEs
• Help to design attractive offers that meet our customers’ expectations and are in line with IDEMIA’s strategy

Customer Response & Content Specialist Intern

Data Analyst

• Analyze data to build solutions based on customer requirements
• Measure and analyze performance of technologies and products
• Track performance and progress of products to inform roadmaps
• Discover insights and share knowledge with stakeholders
• Support program teams in analyzing accuracy and performance issues
• Create algorithms and models using diverse datasets

Trainee – Data Analyst

Support Engineer

• Support end points including hardware and software
• Install, make changes and repair of basic & industrial computer hardware
• Administration of AD/ DNS / DHCP / FS / SFTP/proxy Windows client & servers OS installation and configuration
• L1 support of VMware and windows environment
• Configuration & implementation of WSUS servers, Patch Management, deployment and end to end troubleshooting of servers as well client
• Regular Server /storage Hardware level support and coordination with OEM
• L1 support on network Switches /Firewalls, configuration and troubleshooting
• Supporting , configuring and maintaining Antivirus solution server & end points

IT Support Engineer

• Support the Bid Manager in maintaining high‑quality content
• Ensure data accuracy and improve overall efficiency and effectiveness of bid process
• Conduct regular audits to ensure information is current, complete, and reliable
• Produce monthly reports to management to support decision‑making
• Enhance content structure, clarity, and usability to strengthen the quality of bid submissions
• Work with subject‑matter experts to gather updates and ensure content reflects latest business information
• Set up review cycles with different SMEs
• Support Tender Activities

Bid Management, AI Content Intern

System Administrator

• Responsible for network infrastructure over scope sites in the organization
• Design/capacity planning/ Implementation /Administration and support of Virtual Environment on VM platform
• Designing and implementing new network solutions and/or improving the efficiency of current networks
• Configuring and installing Network appliance for upgrading and maintaining network
• Hands-on experience with designing and building physical servers installing, configuring, and patching ESXi
• Troubleshooting malfunctions of network hardware and systems to resolve operational issues and restore services.
• Regular support of VMware and windows environment by resolving the escalated tickets for the internal and external customer
• Hands-on knowledge of configuring VM network in VMware(vlan/vlan IDs/network teaming etc.
• Manage ESX and vcenter patches & VMware tools versions
• Good understanding of Routing, Switching & Firewalls
• Design, setup and configure switching HP, CISCO environments knowledge of veeam backup application and its integration with vm technologies for backup and recovery
• Excellent Knowledge of configuring, tuning, maintaining, and monitoring Windows 2016 / 2019 Enterprise Servers.
• Strong hands-on experience on security and non-security patch remediation on large scale of Windows server environment through WSUS server.
• Antivirus solution Management, Policy creation, deployment, Database backup and troubleshooting
• Understanding about vulnerability management/ penetration testing

IT System Administrator

• Solves and documents Level 1 and Level 2 IT needs of users and productive operations associated with a ticket
• Supports the installation and maintenance of operating systems, software and applications within the right standards and processes
• Manages communication with internal and external customer from the point of raising request to the resolution in partnership with other departments
• Assists external providers or vendors during certain IT activities and ensures they work in compliance with the company standards
• Manages IT assets (computer and communications equipment, servers, and licenses)
• Manages and coordinates access to IT tools while ensuring compliance with security standards
• Gives support to the server infrastructure, virtualization, communications, and security to guarantee its availability
• Interacts with end users and supports on complex issues and tasks and troubleshooting, defining and documenting the working instructions and escalate requests to the right technical team
• Provides training to end users and transfers knowledge to other IT members, Proposes improvement ideas
• Works in full autonomy and reports to IT Lead or IT Manager

Full-stack Engineer

• Develop and maintain web-based user interfaces as part of an international agile development team
• Contribute to the design, development, and maintenance of modern software applications across the full stack
• Collaborate with developers, designers, and product teams to implement user-friendly features and improve application usability
• Support the development of AI-powered video analysis solutions in the biometrics domain
• Participate in code reviews, testing, debugging, and continuous improvement initiatives
• Learn and apply best practices in software development, DevOps, and agile methodologies

Junior Full-Stack Developer

Product Manager

• Drive the strategy, development and industrialization of our card and wearable payment products
• Own the product vision end-to-end from roadmap definition to first customer delivery
• Collaborate with internal stakeholder such as engineering team, industrialisation team, delivery teams, sales and customers
• Manage component lifecycle: anticipate and resolve obsolescence issues
• Ensure product compliance with applicable standards
• Support Pricing team in building target cost models and defining price lists

Manager

• Maintain operational conditions of systems that handle law enforcement activities
• Oversee evolutive maintenance in accordance with customer needs
• Define maintenance strategies and associated quotes
• Monitor service KPIs and maintenance budget
• Manage customer support engineers and ensure communication
• Propose improvements to maintenance strategy and crisis management

Service Delivery Manager

• Address and solve IT related issues in alignment with service-level agreements
• Manage communication with customers regarding IT requests
• Support server infrastructure and IT tools

IT Support, Intern

Data Engineer

• Contribute to the design, development, and operation of IDEMIA's enterprise Data Platform and GenAI Platform on AWS
• Build scalable data products, industrialize data pipelines, and support the development of AI and Generative AI capabilities across the Group
• Design, develop, and maintain scalable batch and near real-time data pipelines
• Build and optimize ETL/ELT processes on AWS and Apache Spark
• Develop and maintain data products supporting Analytics, BI, Data Science, and GenAI use cases
• Contribute to the evolution of IDEMIA's Lakehouse architecture
• Ensure data quality, governance, lineage, security, and performance
• Participate in the development of the enterprise GenAI platform
• Collaborate with Data Scientists and AI Engineers to industrialize AI and GenAI solutions
• Contribute to CI/CD, Infrastructure-as-Code, observability, and DataOps best practices

Senior Data Engineer

Solutions Engineer

• Collaborate with Client Engagement Partners during RFI/RFP responses
• Support Program Managers in defining product and project requirements
• Gather and translate business requirements into technical specifications
• Define functional and technical architecture of solutions
• Perform architecture feasibility analysis and recommend options
• Lead solution architecture throughout the project lifecycle
• Develop architecture and design documentation
• Ensure architectural consistency across system components
• Provide technical guidance to engineering teams
• Establish processes to monitor solution implementation

Senior Solution Architecture

• Address all IT related issues according to service-level agreements
• Solve and document user IT needs and ensure operational productivity
• Manage communication from ticket creation to resolution
• Ensure compliance during IT activities with external vendors
• Propose and implement improvement ideas
• Provide training and knowledge transfer to end users and IT members

Network & Infrastructure Administrator

IT Support Specialist – Entry-Level

Customer Response & Content Specialist Intern

Trainee – Data Analyst

IT Support Engineer

Bid Management, AI Content Intern

IT System Administrator

IT Support Engineer

Junior Full-Stack Developer

Product Manager

Service Delivery Manager

IT Support, Intern

Senior Data Engineer

Senior Solution Architecture

Senior IT Engineer