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IDEMIA

Senior IT Engineer

IDEMIA

IT Engineer addressing technical issues and managing IT assets at IDEMIA. Collaborating with global teams to ensure operational productivity and compliance while supporting users.

Posted 7/4/2026full-time🇫🇷 FranceSeniorWebsite

About the role

Key responsibilities & impact
  • Address all IT related issues according to service-level agreements
  • Solve and document user IT needs and ensure operational productivity
  • Manage communication from ticket creation to resolution
  • Ensure compliance during IT activities with external vendors
  • Propose and implement improvement ideas
  • Provide training and knowledge transfer to end users and IT members

Requirements

What you’ll need
  • Technical support across IT platforms
  • Management of IT assets
  • Support of server infrastructure and communications systems
  • Level 1 and Level 2 IT needs support
  • Able to communicate with internal and external customers

Benefits

Comp & perks
  • growth opportunities
  • empowerment in a global environment

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
IT SupportTechnical DocumentationOperational ProductivityCompliance ManagementIssue Resolution
Soft Skills
CommunicationTrainingKnowledge Transfer