Ideal Siding

Administrative Assistant

• Maintain and update internal spreadsheets, shared drives, databases, trackers, and documentation.
• Manage shared inboxes, correspondence, scheduling, follow-ups, and basic calendar coordination.
• Create and update templates, forms, process documents, and internal resources.
• Help coordinate team meetings, internal events, training sessions, cross-functional projects, agendas, and meeting logistics.
• Support HQ teams with administrative tasks, project coordination, action item tracking, and deadline follow-up during busy periods.
• Assist with job postings, candidate scheduling, interview coordination, recruiting communication, and follow-ups.
• Help maintain HR and recruiting trackers, onboarding materials, employee files, internal documents, and people-related admin resources.
• Support onboarding coordination and work with hiring managers and leadership to keep HR and recruiting processes organized and moving forward.
• Communicate professionally with executive leadership, department leads, and internal team members.
• Provide basic administrative support to leaders, prepare simple reports, agendas, and follow-up summaries as needed.
• Handle confidential and sensitive information with professionalism and discretion.

• Maintain and update internal spreadsheets, shared drives, databases, trackers, and documentation.
• Manage shared inboxes, correspondence, scheduling, follow-ups, and basic calendar coordination.
• Create and update templates, forms, process documents, and internal resources.
• Help coordinate team meetings, internal events, training sessions, cross-functional projects, agendas, and meeting logistics.
• Support HQ teams with administrative tasks, project coordination, action item tracking, and deadline follow-up during busy periods.
• Assist with job postings, candidate scheduling, interview coordination, recruiting communication, and follow-ups.
• Help maintain HR and recruiting trackers, onboarding materials, employee files, internal documents, and people-related admin resources.
• Communicate professionally with executive leadership, department leads, and internal team members.
• Provide basic administrative support to leaders, prepare simple reports, agendas, and follow-up summaries as needed.

IT Support

• Set up hardware, user accounts, and permissions for employees and franchisees.
• Administer Google Workspace, CRM, LMS, and other core applications.
• Provide first-level support across hardware, software, and connectivity issues, escalating complex problems when necessary.
• Administer WordPress websites, including user access, plugins, basic updates, and vendor coordination (DNS, SSL, Cloudflare).
• Maintain accurate tech inventory, coordinate equipment purchases/repairs, and collaborate with external vendors to ensure system reliability.

IT Support, WordPress Administrator

Onboarding Specialist

• Set up laptops, equipment, user accounts, software access, and permissions for employees, franchisees, and franchisee hires.
• Administer Google Workspace, CRM, LMS, shared drives, email groups, calendars, and other business applications.
• Support onboarding and offboarding processes to ensure access, equipment, and accounts are prepared, updated, or removed on time.
• Maintain accurate access records, setup guides, checklists, and system documentation.
• Provide first-level technical support to employees and franchisees across hardware, software, login, connectivity, and application issues.
• Assist users with Google Workspace, CRM, business systems, and general technology questions.
• Help franchisees with basic CRM customizations and system-related support requests.
• Escalate complex issues to senior IT staff, vendors, developers, or software providers when needed.
• Administer company WordPress websites, including user access, plugins, basic updates, and routine maintenance.
• Coordinate website updates, enhancements, troubleshooting, and maintenance requests with third-party web vendors.
• Maintain inventory of company hardware, accessories, software licenses, and system access.
• Coordinate equipment purchases, repairs, replacements, warranty claims, and deployments.
• Assist with software updates, system configuration, new tool implementation, and workflow improvements.
• Work with external vendors and technology providers to resolve issues and support system reliability.

Systems Onboarding – Tech Support Coordinator

Business Development Rep

• Identify and research potential partners, including suppliers, manufacturers, distributors, service providers, software vendors, and financing partners.
• Build and maintain relationships with partners that can support franchisee growth.
• Help develop preferred vendor, rebate, referral, sponsorship, discount, and lead generation programs.
• Support partner negotiations and program setup with guidance from leadership.
• Work with franchisees to understand their needs and encourage adoption of partner programs.
• Track outreach, follow-ups, agreements, and program performance in the CRM.
• Gather franchisee feedback on vendor quality, pricing, service, and overall program value.
• Coordinate partner involvement in training, events, and franchise-wide initiatives.
• Represent Ideal Siding at trade shows, vendor meetings, and industry events when needed.

Business Development Manager

Sales

• Create, review, and provide feedback on commercial estimates, takeoffs, scopes, and proposals
• Support franchisees from bid stage to signed contract, including RFIs, clarifications, value engineering, and bid positioning
• Review drawings, specifications, contracts, and project documentation to identify risks, gaps, or missing details
• Help franchisees strengthen pricing strategy, proposal quality, and overall bid competitiveness
• Act as a key support resource for franchisees pursuing commercial opportunities
• Help franchisees prepare for and navigate conversations with general contractors, property managers, developers, consultants, and commercial clients
• Join client or project calls when needed to support scope alignment, communication, and next steps
• Support follow-up on active bids and help keep commercial opportunities moving forward
• Help franchisees build stronger commercial relationships that lead to repeat business
• Support outbound commercial growth initiatives with the Commercial Division team
• Identify new opportunities, upsell potential, and cross-scope opportunities within active projects
• Help improve estimating standards, proposal templates, sales processes, training materials, and commercial workflows

Ideal Siding

Administrative Assistant

Administrative Assistant

IT Support, WordPress Administrator

Systems Onboarding – Tech Support Coordinator

Business Development Manager

Commercial Project and Sales Coordinator

Partnership Development Manager