Ideal Siding

System Administrator

• Support the company’s day-to-day IT operations, CRM administration, user onboarding, and technical maintenance of the company’s WordPress websites and related web infrastructure.
• Act as the internal IT point of contact for WordPress websites and related web infrastructure.
• Support WordPress administration, including users, permissions, access, plugins, themes, and basic configuration.
• Coordinate with external website developers, hosting providers, and maintenance vendors.
• Support website-related technical needs, including hosting, DNS, SSL, domains, backups, staging, uptime, security, and deployment coordination.
• Assist with basic website troubleshooting, light HTML/CSS edits, integrations, forms, APIs, and third-party tools.
• Maintain website documentation, access records, vendor contacts, and technical processes.
• Help ensure website updates, fixes, and vendor work are properly tested, tracked, and documented.
• Support daily IT operations for franchise partners and HQ staff.
• Assist with onboarding, offboarding, user accounts, access changes, MFA, and permission reviews.
• Provide internal helpdesk support, troubleshooting, and escalation management.
• Support Google Workspace and other SaaS platform administration.
• Maintain IT asset records, system inventories, SOPs, access lists, and internal documentation.

IT Systems Administrator

Marketing

• Own the marketing success of a portfolio of franchisees
• Act as the primary marketing partner and advisor to franchise owners
• Guide strategy, coordinating execution with internal specialists (PPC, SEO, social)
• Drive measurable results in each local market
• Manage and grow marketing performance for a portfolio of franchise locations
• Develop localized marketing strategies aligned with company standards
• Coordinate with internal teams (PPC, SEO, social media) to execute campaigns
• Monitor performance, analyze results, and provide actionable recommendations
• Build strong relationships with franchisees and understand their business goals
• Identify opportunities for growth and proactively suggest new initiatives
• Share best practices and successful strategies across the franchise network
• Report on performance, insights, and risks to the Marketing Director

Franchise Marketing Manager

• Own the marketing success of a portfolio of franchisees
• Act as the primary marketing partner and advisor to franchise owners
• Guide strategy, coordinate execution with internal specialists (PPC, SEO, social)
• Drive measurable results in each local market
• Monitor performance, analyze results, and provide actionable recommendations
• Build strong relationships with franchisees and understand their business goals
• Identify opportunities for growth and proactively suggest new initiatives
• Report on performance, insights, and risks to the Marketing Director

Operations

• Review the project schedule and ensure all crews are prepared for the day’s tasks.
• Communicate with vendors to confirm material deliveries.
• Check in with homeowners to provide updates on ongoing projects, address questions, and ensure their satisfaction throughout the process.
• Handle material orders, manage change orders, and monitor project budgets to ensure everything stays on track.
• Recruit, schedule, and oversee installation crews as needed.
• Address unexpected issues, such as material delays or customer concerns, and work with your team to resolve them quickly and efficiently.
• Review progress reports, evaluate upcoming priorities, and plan your next day to ensure smooth operations.

Construction Operations Manager

• Act as the primary marketing contact for assigned franchise partners
• Provide guidance on local marketing initiatives, including digital advertising such as PPC and display, SEO, and brand-building efforts
• Partner closely with our in-house PPC, SEO, and social media specialists
• Help bring marketing plans to life by coordinating internal resources, tools, and support across teams
• Review campaign performance, prepare reports, and share practical, data-backed recommendations to improve results
• Encourage the exchange of effective ideas and successful strategies across the franchise network
• Provide regular updates to the Director of Marketing on franchisee performance and satisfaction levels

Franchise Marketing Coach

Sales Development Rep

• Make outbound calls and send emails to general contractors, property managers, developers, and other commercial contacts
• Introduce Ideal Siding and help create early interest in our commercial services
• Research and identify active projects, relevant contacts, and potential bid opportunities
• Help keep commercial contact lists, outreach records, and project tracking organized in CRM and internal systems
• Follow up with prospects consistently to maintain communication and support relationship development
• Help coordinate meetings and introductions between commercial contacts and internal team members
• Support the commercial team with outreach-related admin, lead tracking, and pipeline organization
• Contribute ideas to improve outreach workflow, follow-up structure, and tracking accuracy

IT Systems Administrator

Franchise Marketing Manager

Franchise Marketing Manager

Construction Operations Manager

Franchise Marketing Coach

Sales Development Representative