IT Support, WordPress Administrator

Ideal Siding

IT Support & WordPress Administrator at Ideal Siding providing tech support and managing WordPress sites. Working in hybrid environment aiming for operational efficiency and employee support.

Posted 7/14/2026full-time🇨🇦 CanadaJunior💰 $55,000 - $65,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in IT support and business systems administration, with a strong focus on managing Google Workspace and WordPress websites. Capable of providing effective troubleshooting and customer service while maintaining system reliability and user access.

Highest-signal resume keywords

IT Support ExperienceWordPress AdministrationGoogle Workspace ManagementTroubleshooting SkillsCustomer Service Skills

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

IT SupportBusiness Systems AdministrationWordPress ManagementGoogle Workspace AdministrationTroubleshootingUser Account ManagementBasic Windows KnowledgeBasic macOS KnowledgeSaaS ManagementTech Inventory Maintenance

Soft Skills

Problem-SolvingCustomer ServiceTransparent Communication

Tools & Technologies

CRMLMSGoogle WorkspaceWordPressCloudflare

Industry Keywords

User AccountsPermissionsHardware SupportSoftware SupportConnectivity IssuesVendor Coordination

Tech Stack

Tools & technologies

CloudDNSMacOSWordPress

About the role

Key responsibilities & impact

Set up hardware, user accounts, and permissions for employees and franchisees.
Administer Google Workspace, CRM, LMS, and other core applications.
Provide first-level support across hardware, software, and connectivity issues, escalating complex problems when necessary.
Administer WordPress websites, including user access, plugins, basic updates, and vendor coordination (DNS, SSL, Cloudflare).
Maintain accurate tech inventory, coordinate equipment purchases/repairs, and collaborate with external vendors to ensure system reliability.

Requirements

What you’ll need

1–2 years of experience in IT support, business systems administration, or customer support.
Minimum 1 year of experience administering or maintaining WordPress websites.
Hands-on experience with Google Workspace and managing cloud-based SaaS user accounts.
Basic understanding of both Windows and macOS environments.
Strong troubleshooting, problem-solving, and customer service skills.
Alignment with Ideal Siding's core values: Result-driven, Raise the bar, We care, We own it, Transparent communication, and Do what is right, not what is easy.

Benefits

Comp & perks

36-hour work week for a healthier work/life balance
Company parties
Competitive salary
Dental insurance
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance