iCert Global

Software Engineer

• Build (80 % coding): Design, code, test, and optimize GenAI services, POCs, and demos—then turn them into production features.
• Own the AI stack: From prompt engineering and fine-tuning LLMs to scalable microservices and data pipelines.
• Shape technical direction: Evaluate new models, tools, and patterns; prove their value with working code before we commit.
• Collaborate & mentor: Pair with product managers on requirements, guide engineers in best practices, and review code for quality and performance.
• Ship continuously: Automate tests, CI/CD, and monitoring so your ideas reach customers quickly and reliably.

Senior Architect, Applied Engineering

Consultant

• Drive execution of ICERTIS product implementations for enterprise customers across industries in accordance with ICERTIS implementation methodology, within the bounds of agreed scope, schedule and effort.
• Conceptualize and formulate best of breed solutions in close collaboration with business that effectively address key implementation objectives.
• Drive requirement gathering, functional design and work closely with Engineering, Quality Assurance and Support across multiple engagements.
• Own system configuration and deployment activities across multiple engagements.
• Manage risks related to people, technology and processes.
• Contribute towards internal consulting capability building within the Professional Services group.
• Contribute to ICERTIS product road-map through active feedback from customers and implementation experience.

Senior Functional Consultant

• Drive execution of ICERTIS product implementations for enterprise customers across industries in accordance with ICERTIS implementation methodology, within the bounds of agreed scope, schedule effort.
• Take consultative approach, recommend best practices, and provide expert guidance to customers on contracting lifecycle.
• Strong stakeholder management skills to enable collaboration and trust with cross-functional internal and customer stakeholders.
• Should have a strong understanding of various project management methodologies.
• Demonstrate effective communication in managing customers’ expectations and addressing concerns.
• Conceptualize and formulate best of breed solutions in close collaboration with business that effectively address key implementation objectives.
• Drive requirement gathering, functional design and work closely with Engineering. Quality Assurance and Support across multiple engagements.
• Own system configuration and deployment activities across multiple engagements.
• Manage risks related to people, technology and processes.
• Contribute towards internal consulting capability building within the Professional Services group.
• Contribute to ICERTIS product road-map through active feedback from customers and implementation experience.

Principal Functional Consultant

Chief Marketing Officer

• Lead annual and quarterly planning processes for the global marketing organization, including marketing budget allocation, resource alignment, OKR setting, and interlock with Sales, Finance, and Corporate Strategy.
• Partner with the CMO to architect and drive high-priority strategic initiatives that elevate marketing’s contribution to pipeline creation, brand equity, customer value, and company valuation.
• Act as a thought partner to the CMO, contributing to decisions around marketing resource prioritization, rhythm of the business reporting, and strategic progress.
• Own the full cycle of marketing budget management—from planning and forecasting to real-time monitoring and optimization.
• Build business cases including financial justification for marketing investment decisions, ensuring data-backed justification for program and headcount allocation.
• Drive the development and evolution of marketing dashboards and performance reports that measure KPIs tied to pipeline, brand engagement, campaign ROI, and channel performance.
• Lead and continuously improve operating rhythms for the marketing leadership team, including weekly staff meetings, quarterly business reviews (QBRs), offsites, and executive reviews.

Chief of Staff, CMO

Business Development Rep

• Cold Call / Outbound calls to enterprise accounts in a specified territory.
• Research into select accounts to identify top candidates and develop outreach plans.
• Coordinate and facilitate meetings between prospects and Icertis Sales Directors.
• Initiate telephone and email contact with potential Enterprise prospects from various lead sources.
• Manage a pipeline of leads while meeting/exceeding Sales Service Level Agreements.
• Record prospect information into the CRM database and maintain it.
• Call and qualify sales leads.
• Perform basic analysis on market trends, customer needs, and other parameters to identify prospects.
• Partner closely with Sales, Customer Advocacy, Marketing, Presales and Executive Leadership Team.
• Hybrid London role requiring commuting distance and in-office days at least twice weekly.

Enterprise Business Development Representative

Program Manager

• Lead and manage large-scale, enterprise SaaS (CLM) implementations, including ERP/CRM integrations, AI/GenAI adoption, and Quote-to-Cash / Procure-to-Pay transformation initiatives.
• Own the full lifecycle of program delivery including roadmap definition, scope management, planning, estimation, scheduling, risk/issue management, and governance.
• Establish program frameworks, governance models, and success criteria, ensuring consistent delivery aligned with both Icertis best practices and customer expectations.
• Apply deep understanding of Contract Lifecycle Management (CLM), Quote-to-Cash, and Procure-to-Pay processes to map business goals into solution delivery.
• Serve as a trusted advisor to enterprise customers on best practices for leveraging GenAI-powered capabilities within the Icertis platform.
• Partner with internal Product and Engineering teams to influence roadmap based on customer program needs.
• Build and manage executive‑level relationships with C‑suite and senior customer stakeholders, ensuring strategic alignment and adoption.
• Facilitate steering committees, executive reviews, and align customer leadership with delivery progress, risks, and outcomes.
• Build strong connections across internal Icertis functional teams (Product, Sales, Customer Success, Legal, and Delivery).
• Guide cross-functional project teams (consultants, architects, developers, partners) across onsite, remote, and offshore models.
• Foster a culture of accountability, execution excellence, and customer success.
• Mentor junior project managers and delivery consultants in program execution best practices.

Senior Program Manager, Professional Services

Chief of Staff

• Own the CRO rhythm of business (ROB)—plan agendas, orchestrate recurring leadership forums, and ensure timely, high-quality materials and decisions.
• Manage meeting agendas and action items for CRO staff meetings, QBRs, forecast calls, and cross functional reviews; drive follow-ups to resolution and publish outcomes.
• Manage key enterprise-level events and materials, including the annual Sales Kickoff (SKO), quarterly Board of Directors documents, monthly forecast call follow-ups, quarterly CRO Leadership QBRs, and CRO keynote preparation.
• Lead the annual planning process for the CRO org; align objectives, headcount, budget, and investments across regions and routes to market.
• Build and maintain scorecards and operating metrics that track pipeline health, forecast accuracy, productivity, and post sales outcomes; partner closely with Regional VPs.
• Define and scale meaningful KPIs—including territory design, spans & layers, coverage, and capacity models—to guide resourcing and organizational design.
• Partner with Finance on quarterly budget reviews and headcount plans, ensuring tradeoffs are data driven and timely.
• Serve as the operational lift and leverage for the CRO on the company’s most critical priorities; act as proxy/POC for the field, the Office of the CEO, and functional partners.
• Drive and facilitate marquee sales initiatives (e.g., Diamond Accounts program, Government, and Generative AI board initiatives) to ensure clarity of goals, milestones, and resourcing.
• Lead cross functional initiatives across Sales, Marketing, Customer Success/Advocacy, and Partner ecosystems; remove roadblocks and institutionalize best practices.
• Partner with the People team on sales hiring plan execution and enablement priorities that improve ramp and productivity.
• Prepare executive level communications and narratives for the CRO (ELT, Board, investors) with crisp insights, decisions required, and risks/options.
• Game plan and facilitate biweekly Global Sales Meetings, ensuring the field receives clear, timely direction and follow-ups are closed.

Chief of Staff, CRO

Sales

• Sales is responsible for driving sales by creating and closing high-value opportunities, with a focus on strategic alignment and value-based selling.
• Designed for a driven, energetic salesperson who thrives in value-based, consultative selling, particularly with senior business leaders and decision-makers across various domains and can anticipate customer needs based on strategic insights.
• Success in this role requires strong storytelling, hustle, and the ability to engage and influence C-level executives while managing complex sales cycles.
• You will work collaboratively with a team of subject matter experts, value engineers, and technical advisors, to deliver strategic solutions that create long-term business value for clients.

Director, New Sales

• This Senior Functional Consultant, Public Sector will be secondary contact for our customer for all project timely deliveries. This includes designing right solution, implementation, and user adoption.
• The ideal candidate is a Senior Functional Consultant with experience in managing at least 2 full life cycle enterprise application implementations with end-to-end responsibility for system design and timely delivery.
• You will possess a deep understanding of the various phases of project management including initiating, planning, execution, monitoring & control, and closure.