IAV GmbH

Sales Operations Assistant

IAV GmbH

full-time

Posted on:

Origin:  • 🇺🇸 United States

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Job Level

Mid-LevelSenior

About the role

  • Support the sales team by maintaining and updating customer data, opportunities, and pipeline stages in CRM systems (Microsoft Dynamics 365).
  • Generate and distribute weekly/monthly sales reports including revenue forecasts, funnel analysis, and performance metrics.
  • Automate contact-to-opportunity qualification and allocate leads to IAV sales managers (pre-sales/inside sales).
  • Assist in preparing, tracking, and ensuring accuracy and timely delivery of customer quotes.
  • Act as a liaison between sales, finance, and operations to streamline communication and resolve issues.
  • Perform post-lead follow up including customer satisfaction and lost deal analysis.
  • Support legal and commercial documentation processes (NDAs, contracts, risk assessments).
  • Facilitate data transfer between CRM and SAP to ensure consistency and traceability.
  • Organize meeting agendas, take notes, and follow up on action items from sales meetings.
  • Manage the President’s calendar, meetings, travel, and provide other administrative support.
  • Other duties as assigned.

Requirements

  • Bachelor’s degree in Business Administration, Marketing, or a related field.
  • 3+ years of experience in sales operations, sales support, or CRM administration.
  • Experience with CRM platforms (Microsoft Dynamics 365).
  • Familiarity with SAP SD, SAP SAC and quotation configurators is a plus.
  • Strong understanding of sales processes and customer lifecycle management.
  • Excellent organizational and time management skills.
  • Strong attention to detail and data accuracy.
  • Proficient in Microsoft Office Suite (Excel, Word, PowerPoint, Teams).
  • Effective communication and interpersonal skills.
  • Ability to work independently and collaboratively in a fast-paced environment.
  • Analytical mindset with the ability to generate actionable insights from data.
  • German, Spanish speaking is a plus
  • Ability to travel domestic and international as needed