Hostaway

Sales Development Rep

• Recruit, onboard, and develop SDR talent while fostering a high-performance culture.
• Develop and implement sales development strategies that align with Hostaway’s growth objectives.
• Set clear goals, track performance metrics, and provide regular coaching to ensure team targets are consistently met.
• Establish scalable processes for lead qualification, outbound prospecting, and handoff to Account Executives.
• Partner closely with Marketing and Operations teams to align on campaigns, messaging, and lead flow targets.
• Deliver accurate performance data and actionable insights through data-driven analysis.

Sales Development Manager

Frontend Engineer

• Design, build, and maintain scalable UI components and reusable libraries
• Implement intuitive user workflows across browsers and devices
• Collaborate with Design, Product, and Backend teams for seamless user experiences
• Write and maintain tests for platform reliability
• Lead and participate in code reviews to maintain best practices
• Mentor junior developers and raise technical standards
• Identify and drive technical improvements in frontend systems

Senior Frontend Engineer

Product Marketing

• Own the operational execution of Global Enablement programs, ensuring onboarding, certifications, recurring initiatives, and strategic projects are delivered consistently and on schedule.
• Manage and optimize the Enablement technology ecosystem, including learning platforms, knowledge repositories, project management tools, and enablement resources to support a scalable learning environment.
• Design, document, and continuously improve enablement workflows, processes, and standard operating procedures (SOPs) that drive operational excellence, consistency, and scalability across the business.
• Partner cross-functionally with Sales, Revenue Operations, Product, Product Marketing, and Customer Success to coordinate enablement initiatives, support product launches, and improve organizational readiness.
• Own the governance of the Global Enablement knowledge base, ensuring learning content, playbooks, documentation, and resources remain accurate, accessible, and aligned with evolving business priorities.
• Develop and maintain enablement reporting and operational dashboards, providing leadership with actionable insights into program adoption, certification completion, operational health, and overall enablement effectiveness.
• Identify, recommend, and implement operational improvements that streamline workflows, reduce manual effort, and enhance the experience for learners, managers, and cross-functional stakeholders.
• Serve as the operational backbone of the Global Enablement organization, enabling Trainers, Managers, and Leadership to execute high-impact enablement programs through strong systems, processes, documentation, and operational support.

GTM Enablement Specialist

Operations

Enablement Operations Specialist

• Own end-to-end inbound lead and meeting routing in Salesforce and ChiliPiper (Routers/Queues, Inbound Concierge), including round-robin, capacity-based, territory-based, and time-zone rules.
• Maintain fair distribution for AEs and SDRs; define weighting logic, out-of-office (OOO) handling, fallback rules, and exception workflows; audit and correct misroutes.
• Define and enforce lifecycle definitions and SLAs (service-level agreements) across MQL (Marketing Qualified Lead), SAL (Sales Accepted Lead), SQL (Sales Qualified Lead), Opportunity creation, and Demo Completed; ensure data is consistent and reportable.
• Administer ChiliPiper calendars, router logic, queues, no-show/rebook flows.
• Build and maintain Sales performance dashboards in Salesforce for routing health, speed-to-lead, demo distribution fairness, meeting-to-opportunity rate, and pipeline coverage.
• Partner with Sales leadership on capacity planning, territories, and coverage; simulate policy changes and quantify impact on conversion and SLA adherence.
• Document processes, SLAs, routing policies, and troubleshooting guides so GTM teams know exactly how leads and demos flow.
• Proactively surface insights that improve speed-to-lead, demo show rate, and win rate.

Sales Operations Administrator

Product Designer

• Lead projects from discovery to delivery: Stay in regular contact with customers, map opportunities, and carry work all the way through to delivery and post launch analysis.
• Work AI-first: Use AI tools across research synthesis, ideation, writing, and prototyping to explore more, decide faster, and free up your time for the hard design problems.
• Build and ship fast: Go beyond static screens to build interactive, working prototypes, put them in front of real users early, and iterate.
• Uncover user needs: Combine qualitative and quantitative evidence to guide your decisions and know when a direction is not supported.
• Drive alignment and trade-offs: Facilitate workshops, focus the team, move decisions forward, and develop solutions that work for the business, the user, and engineering.
• Think system-wide: Contribute to and maintain our design system, and consider the broader product ecosystem in everything you ship.
• Collaborate with cross-functional teams, including product managers, engineers, and customer success, to identify user needs and deliver impactful design solutions.

Senior Product Designer

Account Executive

• Lead, mentor, and scale a high-performing team of remote Account Executives across the NAM region.
• Set clear sales targets and KPIs, conduct regular pipeline reviews, and coaching sessions.
• Develop and implement a comprehensive sales strategy for the NAM market.
• Take ownership of the NAM sales pipeline from lead to close, ensuring predictable and consistent revenue growth.
• Continuously refine and improve sales processes to increase efficiency and effectiveness.
• Work closely with Marketing, Customer Success, and Product teams to ensure alignment and contribute to overall success.
• Serve as an expert on the NAM vacation rental market, staying informed about trends and customer needs.
• Deliver accurate and timely sales forecasts, reports, and performance analysis to senior leadership.

Sales Manager, Account Executives

• Research and identify potential clients and key decision-makers within target industries and accounts in the APAC market.
• Conduct outbound prospecting activities, including cold calling, email outreach, and social selling, to generate interest and qualify leads.
• Engage with prospects to understand their business needs, challenges, and objectives, and effectively communicate the value proposition of our products/services.
• Collaborate closely with the sales team to develop and execute strategic outreach campaigns and follow-up strategies to drive engagement and conversion.
• Maintain accurate and up-to-date records of all prospect interactions and activities in the CRM system.
• Work closely with marketing to provide feedback on lead quality and campaign effectiveness, and leverage marketing materials to support outreach efforts.
• Meet and exceed monthly/quarterly targets for qualified meetings and pipeline generation.

Sales Development Representative

• Quickly respond to and qualify incoming leads for UK market from various marketing channels, including our website, content downloads, and webinar sign-ups.
• Engage with prospects to understand their business needs, challenges, and objectives, and effectively communicate the value proposition of our products/services.
• Conduct initial discovery calls with potential clients to determine if they are a good fit for Hostaway's solutions.
• Collaborate closely with the sales team to schedule qualified meetings and ensure a smooth handover of promising leads.
• Maintain accurate and up-to-date records of all prospect interactions and activities in the CRM system.
• Work closely with marketing to provide feedback on lead quality and campaign effectiveness, helping to refine our inbound strategy.
• Meet and exceed monthly/quarterly targets for qualified meetings and pipeline generation.

Product Operations

• Spearhead an AI transformation across the product development lifecycle, from discovery and competitive analysis to post-launch synthesis.
• Enhance Go-to-Market execution through a robust "Definition of Done" framework.
• Cultivate a bi-directional "Voice of the Customer" program by synthesizing churn and deal loss data.
• Function as the core operational link between Engineering, Product, and GTM teams.
• Manage the product technology infrastructure by establishing playbooks and auditing data integrity.

Sales Development Manager

Senior Frontend Engineer

GTM Enablement Specialist

Enablement Operations Specialist

Sales Operations Administrator

Senior Product Designer

Sales Manager, Account Executives

Sales Development Representative

Sales Development Representative

Senior Product Operations Manager