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Enablement Operations Specialist
HostawayEnablement Operations Specialist at Hostaway managing operational success of training programs. Ensuring consistency in onboarding and learning as part of a fast-growing AI-powered vacation rental management platform.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Enablement Operations and Project Management, with a focus on optimizing learning programs and operational workflows. Proficient in using enablement technologies and analytical reporting to drive program effectiveness and organizational readiness.
Highest-signal resume keywords
Enablement OperationsProject ManagementWorkflow DocumentationAnalytical ReportingSaaS Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Operational ExcellenceOnboarding InitiativesProcess ImprovementProgram CoordinationLearning Operations
Soft Skills
Exceptional Organizational SkillsStrong Attention to DetailExcellent Written Communication
Tools & Technologies
Google WorkspaceSalesforceAsanaConfluenceGongArticulate 360LMS Platforms
Industry Keywords
B2BSaaSEnablement TechnologyKnowledge Base GovernanceOperational Dashboards
About the role
Key responsibilities & impact- Own the operational execution of Global Enablement programs, ensuring onboarding, certifications, recurring initiatives, and strategic projects are delivered consistently and on schedule.
- Manage and optimize the Enablement technology ecosystem, including learning platforms, knowledge repositories, project management tools, and enablement resources to support a scalable learning environment.
- Design, document, and continuously improve enablement workflows, processes, and standard operating procedures (SOPs) that drive operational excellence, consistency, and scalability across the business.
- Partner cross-functionally with Sales, Revenue Operations, Product, Product Marketing, and Customer Success to coordinate enablement initiatives, support product launches, and improve organizational readiness.
- Own the governance of the Global Enablement knowledge base, ensuring learning content, playbooks, documentation, and resources remain accurate, accessible, and aligned with evolving business priorities.
- Develop and maintain enablement reporting and operational dashboards, providing leadership with actionable insights into program adoption, certification completion, operational health, and overall enablement effectiveness.
- Identify, recommend, and implement operational improvements that streamline workflows, reduce manual effort, and enhance the experience for learners, managers, and cross-functional stakeholders.
- Serve as the operational backbone of the Global Enablement organization, enabling Trainers, Managers, and Leadership to execute high-impact enablement programs through strong systems, processes, documentation, and operational support.
Requirements
What you’ll need- 2–5+ years of experience in Enablement Operations, Sales Operations, Learning Operations, Program Coordination, Project Management, Revenue Operations, or a related operational role within a SaaS or B2B organization.
- Experience supporting learning programs, onboarding initiatives, or operational enablement functions.
- Exceptional organizational and project management skills with the ability to manage multiple priorities simultaneously.
- Experience documenting workflows, processes, and standard operating procedures.
- Strong analytical mindset with experience using reporting to improve operational performance.
- Proficiency with Google Workspace and collaboration tool
- Experience working with platforms such as Salesforce, Asana, Confluence, Gong, Articulate 360, LMS platforms, or similar enablement technologies.
- Excellent written communication skills with strong attention to detail.
- Professional fluency in English is required.
- French or Spanish proficiency is considered a strong advantage.
Benefits
Comp & perks- Competitive Compensation: We offer competitive pay based on market rates in the country of the applicant.
- 100% Remote: Enjoy the freedom to work from anywhere within your country of residence—be it a co-working space, your home office, or even your dining room table.
- Equity: Every role in our company comes with valuable stock options in a fast-growing and profitable company.
- Values-Driven Leadership: Our Core Values are not just words we’ve written to make us feel good.
- Professional Growth: Our rapid growth offers unparalleled learning and development opportunities, along with a multitude of career advancement opportunities.
- Annual Paid Leave: The specific amounts vary by country and are aligned with country and/or contract-specific norms.
- Geographic Specific Benefits: As an international employer, we offer different country-specific benefits such as Health Insurance and Pensions in countries where these perks are customary.
- Dynamic Team Culture: As a global company with team members in over 40 countries, our diverse and international culture fuels our innovation and creativity.