Honda Motor Europe Ltd

Manager

• Reporting directly to the Wholesale Department Manager
• Responsible for the credit and risk control of the department
• Ensures stock funding is delivered efficiently
• Builds strong dealer relationships and converts growth opportunities into funding
• Requires lending decisions within delegated authority
• Ensures compliance with regulatory requirements

Wholesale Credit Section Manager

Research Scientist

• Independently lead delivery focused research in software defined connectivity from technology validation and testing in the lab and in real world settings
• Conduct sensing and PoC development targeting emerging technologies such as Wi Fi 7, 6G, network APIs, and cloud based integration of connectivity services
• Translate research outcomes into production relevant architectures documents and proof of concepts, demonstrating both technical feasibility and business value
• Drive technology maturation and transfer to global product and engineering teams, supporting progression from experimental validation to mass production readiness
• Own and manage operations of a cloud based proof of concept sandbox environment used to evaluate new digital services and software–hardware integration across Honda assets (e.g. vehicles, electric chargers)
• Actively monitor connectivity technologies, standards, and market developments to shape product relevant use cases and inform research prioritisation
• Serve as a technical authority and advocate for software defined connectivity, guiding delivery decisions, development approaches, and project direction
• Collaborate within DTL and across interdisciplinary Honda teams to integrate connectivity technologies into broader research and product initiatives
• Manage work packages spanning connectivity research, PoCs, and production transfer
• Communicate complex technical concepts and outcomes clearly to technical and non technical senior stakeholders in UK and Japan
• Propose new research activities and PoCs to technical leadership through a bottom up, evidence based approach
• Coordinate with internal and external research partners, including support for PR events, publications and influencing standards formation related activities
• Travel internationally to engage with conferences, suppliers, workshops, and collaborators as required

Senior Connectivity Researcher

• Maintaining and building upon strong retailer relationships
• Promote an environment where your team acts with integrity, leading by example
• Motivation and management of the team to deliver retailer service excellence
• Deliver service to retailers in line with Consumer Duty rules
• Deliver regular reporting through first line Quality Assurance (QA)
• Management of the credit assessment and activation work queues
• Manage, develop, and assess the team through the appraisal process
• Organisation of resource to cover all work shift patterns required within the department
• Support the Customer Department Manager as required with resources and expertise
• Manage and implement procedures and policies as required
• Deliver reporting into the Business Operations Committee for the department’s performance

Retail Department Manager

General

• Provide the finest service to our Retailers and to our customers
• Handle inbound and outbound calls from customers and dealerships to an exceptional standard
• Address queries related to the finance application process
• Assist customers with completion and submission of finance applications
• Maintain accurate records of interactions, applications, and transactions
• Ensure all documentation is complete and adheres to legislative requirements
• Resolve Customer or Retailer complaints and issues promptly and effectively
• Coordinate with other departments to ensure customer satisfaction
• Develop and maintain positive relationships with dealerships and customers
• Provide support to dealerships in managing finance applications and customer queries
• Achieve a high pass rate on quality assurance conducted on your interactions
• Credit assessment of applications, ensuring compliance with lending criteria and relevant legislation

Retail Coordinator

QA Engineer

• Conduct regular audits with a scorecard system
• Ensure compliance with company and industry standards
• Work with teams to implement quality improvements and best practices
• Provide clear, constructive feedback on scorecard results
• Collect feedback and data to meet policy and regulatory requirements
• Keep accurate records and reports of quality analysis

Contract – Quality Assurance Co-ordinator

Communications

• responsible for executing marketing and communication strategies across the European region
• develop and execute European marketing plans in alignment with the company’s strategy
• identify market trends, customer needs, and competitor activities to tailor marketing initiatives
• collaborate with local marketing teams to adapt campaigns and content for local market
• manage the annual marketing budget for the region
• develop and manage marketing content such as brochures and social media posts
• manage digital presence and optimize campaigns for SEO
• ensure all efforts align with the company’s brand identity

EU Marketing and Communications Section Manager

Financial Planning and Analysis

• maintain accurate books and records
• manage month end timetables
• review revenue, COS, inventory and SG&A
• ensure compliance with SOx control
• provide valuable performance analysis
• collaborate with Shared Service teams
• drive ongoing issue resolution

Financial Planning & Control Section Manager

• Represent Honda values and customer experience to each and every customer by resolving complex Level 3 complaints in a timely, positive way.
• Have excellent communication skills across all channels of customer contact: outbound phone calls, email, letters and exceptional times face to face meetings.
• Confidently communicate with dissatisfied customers and clearly set expectations and always keep promises in re-contacting through exceptional time management and excellent communication skills.
• Gather all necessary information from the customer, Dealer network, and internal departments in order to make commercial, customer friendly decisions to drive retention.
• Ensure all enquiries are recorded onto the customer tracking system and coded correctly.
• Proactively identify any process gaps within the team and create relevant countermeasures to ensure they are streamlined and add value to our customer experience.
• Utilize the goodwill budget in a consistent, sensible way to help our customers when there is clear justification.
• Ensure that customers are treated fairly and in line with The Financial Conduct Authority’s guidelines and customers are responded to in the correct timeframes.

Customer Relations Coordinator

Compliance

• Own the preparation and delivery of management and regulatory reports
• Co-ordinate and collate Board, Committee, Site and senior management reporting packs
• Collaborate cross-functionally to gather, validate and reconcile financial data
• Monitor, interpret and communicate KPI performance
• Own and maintain performance dashboards and recurring MI
• Work closely with Honda Bank Germany (HBG) to maintain alignment on reporting standards
• Lead and implement reporting improvements
• Introduce and embed robust quality assurance processes and reporting controls

Management & Regulatory Reporting Lead

Business Operations

• Develop and implement a Business Operations category plan that aligns with business priorities
• Identify and deliver cost reduction, value creation, and efficiency opportunities
• Lead end-to-end Business Operations sourcing events (RFx’s) in line with related policies and business requirements
• Define Business Operations sourcing strategies, evaluation criteria, and negotiation approaches
• Negotiate commercial terms, pricing models, and contractual frameworks
• Ensure robust supplier selection and due diligence, including ESG considerations
• Translate business needs into procurement strategies and sourcing activities
• Drive adoption of procurement best practices across the organisation
• Support strategic supplier relationships
• Identify and drive supplier innovation and continuous improvement initiatives
• Identify supplier risks and propose countermeasures
• Ensure sourcing events fully comply with related policies, legal standards, and audit requirements
• Maintain accurate documentation and audit-ready sourcing records
• Track and report procurement benefits (hard savings, cost avoidance, value-add)
• Support budgeting and forecasting activities with Finance
• Monitor category spend and identify optimisation opportunities
• Manage Category Specialists to support category strategies and sourcing events
• Develop an environment of continuous improvement where the team can challenge the status quo and identify opportunities for improvement
• Contribute to the drafting and review of contracts in collaboration with Legal and the business stakeholders
• Support stakeholders from a Procurement perspective with the creation of a business case to enter into a contract for specific services/goods
• Work with Indirect Sourcing colleagues on achieving departmental objectives

Category Manager – Indirect Sourcing

• Oversee the SOX compliance program across the region
• Collaborate with senior management to define control objectives and monitor compliance performance
• Maintain and update the Risk & Control Matrix (RACM) and related control documentation
• Ensure business process owners and control owners are fully aware of their responsibilities
• Coordinate with IT associates to plan, execute, and complete all phases of IT SOX compliance
• Communicate and explain audit findings to control owners and help build practical and timely remediation plans
• Support internal audit processes for the Finance Division