Hitachi

Procurement

• Translate global category strategies into actionable regional plans.
• Lead total cost of ownership sourcing and risk mitigation activities.
• Negotiate contracts and service level agreements with regional suppliers.
• Collaborate with engineering to drive technical cost reductions and standardization.
• Analyze market trends, commodity spend, and supplier performance.
• Communicate sourcing strategies and results across regional factories.
• Drive regional supply chain projects and continuous improvement initiatives.
• Resolve critical supplier issues and ensure contract compliance.
• Travel up to 25% within North America to engage with suppliers and internal teams.

Category Manager – Monitoring, Digital Components

Director

• Lead cross-functional project teams
• Establish execution approaches and oversee handovers, planning, monitoring, and control activities
• Collaborate with internal and external resources to achieve project goals
• Monitor and control project progress, resource utilization, financials, invoicing, costs, expenses, and cash flow
• Identify, assess, and manage project risks while pursuing opportunities
• Drive formal project acceptance, ensure contract closure, and secure customer acknowledgment
• Handle negotiations, claims, and changes with suppliers
• Build and maintain strong relationships with internal and external stakeholders
• Serve as the primary point of contact for customers and escalate project issues when necessary.

Project Director

Field Engineer

• Perform field service, troubleshooting, and maintenance on HVDC and FACTS systems
• Support commissioning of new installations and upgrades
• Lead customer training on control systems and station operations
• Collaborate with warranty and project teams to resolve technical issues
• Provide remote and on-site customer support across North America and abroad
• Promote Hitachi Energy solutions during site visits and identify new opportunities
• Ensure safety protocols are followed during all field activities
• Mentor junior engineers and share technical expertise
• Responsible to ensure compliance with applicable external and internal regulations, procedures, and guidelines

Field Service Engineer

Marketing Operations

• Process contract signing requests with all required details.
• Create purchase requisitions (PRs) and invoice receipts in Oracle; manage invoice payments.
• Support MarTech contract renewals and collaborate with finance on accruals.
• Review monthly finance reports with finance team and share updates with business owners.
• Monitor Global Marketing cost centre spends against AOP and communicate status.
• Lead monthly calls with cost centre owners, procurement, and finance teams.
• Maintain up-to-date training materials and deliver process training to stakeholders.
• Create and manage reports in Allocadia(tracking tool); follow up on plans, POs, and invoices.
• Work closely with business planning lead to manage reporting, quarterly updates.
• Maintain system access and configurations; provide stakeholder training.
• Generate Wrike reports, track request status, and create tickets as needed.
• Partner with Allocadia success manager and ensure governance across platforms.

Marketing Operations Budget Specialist

Customer Success Manager

• Lead, mentor, and develop a team of customer care representatives, fostering a positive and high-performing work environment.
• Manage daily customer service operations, ensuring adherence to service level agreements (SLAs) and key performance indicators (KPIs).
• Develop and implement customer service policies, procedures, and best practices to enhance efficiency and customer experience.
• Monitor and analyze customer feedback, identifying trends and areas for improvement, and implementing corrective actions.
• Handle escalated customer inquiries and complaints, ensuring timely and effective resolution.
• Utilize customer relationship management (CRM) systems to track interactions, manage customer data, and generate reports.

Director, Customer Success Management

Product Manager

• Drive product strategy and identify market opportunities
• Collaborate with sales, marketing, and engineering to launch new offerings
• Monitor product performance and use data to inform decisions
• Prepare and deliver technical presentations to customers and prospects
• Coordinate product lifecycle activities with global product management
• Represent the North American market in global product discussions
• Stay informed on industry trends, competitors, and emerging technologies

Product Manager – Transformer Bushings

• Conduct market research to identify new product opportunities and improvements
• Develop product strategies aligned with business goals, including pricing and positioning
• Collaborate with sales, marketing, and engineering to develop and launch new offerings
• Monitor product performance and use data to inform strategic decisions
• Coordinate product lifecycle activities with the global product management team
• Provide recommendations on product development and discontinuation based on market data
• Understand customer needs and industry trends to guide innovation
• Represent the voice of the North American market in global product discussions

Product Manager – Team Lead

• Conduct market research to identify new product opportunities and improvements
• Develop product strategies aligned with business goals, including pricing and positioning
• Collaborate with sales, marketing, and engineering to launch new offerings
• Monitor product performance and use data to inform decisions
• Prepare and deliver technical presentations to customers and prospects
• Coordinate product lifecycle activities with global product management
• Represent the voice of the North American market in global product discussions
• Stay informed on industry trends, competitors, and emerging technologies

Product Manager – Transformer Components

Full-stack Engineer

• Technically lead the technology and product development strategy in the areas of DC grids, distribution network, and energy storage solutions.
• Create innovative products, systems, and solutions in anticipation of technology and product strategy.
• Oversee the implementation of the strategy and the culture required for the employees to experiment with the right resources at the right level.
• Introducing disruptive ideas to R&D operations and initiate technology and product development setup.
• Provide technical and analytical leadership and guidance to the cross functional team including R&D
• Form or be part of forming the technology / product development team and ensure team alignment with business strategy and drive performance and development.
• Participate in intellectual property evaluations and development of patent applications.
• Prepare technical specifications and specifying laboratory test equipment and processes.
• Make and/or review design artefacts for products, systems, and solutions.
• Coordinate pilot-plant or initial production runs on new products or processes.
• Responsible for ensuring compliance with applicable external and internal regulations, procedures, and guidelines.

Senior Principal Engineer – Power Conversion, Grid Interties

• You will develop and implement visionary strategies for long-term category development, while championing diversity and equality, execute sourcing plans with precision (Market and Competitor Analysis, Material Category Strategy, Category Roadmap and Value Chain Analysis) and work collaboratively with a dynamic team of Buyers stationed across China, Japan, South Korea, fostering an inclusive and supportive work environment.
• You will build and nurture beneficial relationships with vendors to secure advantageous pricing and high-quality services.
• You will regularly engage in productive conversations with key suppliers on performance, planning, pricing, and future developments.
• You will collaborate closely with other departments to guide product category activities, promoting cross-functional collaboration and diversity of perspectives, Champion Continuous Improvement Process (CIPS) within assigned categories, fostering an environment of learning and growth for all team members.
• You will streamline price negotiations, monitor cost-saving activities, and lead internal teams towards rapid cost-reduction implementations, while ensuring equal opportunities for all stakeholders.
• You will adhere strictly to SOX, OHS, EHS, and compliance guidelines, maintaining a safe and inclusive work environment for everyone.
• You will be responsible to ensure compliance with applicable external and internal regulations, procedures, and guidelines.
• Living Hitachi Energy's core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.

HUB Category Manager

Project Manager

• Ensure a smooth Project Completion of AIS/GIS/Service Projects
• Project Execution and carry the mission on Revenue, Cash Collection, and Margin as per budget
• Communicate with Customer and resolve issues
• Provide valid data on Project Status, Progress, Issues, and Measures
• Support technically and/or operationally to other team members
• Manage Project Revenue and align with organization target & project budget set
• Ensure compliance with applicable regulations and procedures
• Model safe work behaviors

Project Manager, AIS/GIS

Security Operations

• Monitor and investigate security alerts using Splunk, Microsoft Sentinel, and Elastic
• Perform initial triage and analysis of security events and incidents
• Identify false positives and escalate confirmed threats to SOC Level 2 analysts
• Follow incident response playbooks and SOC procedures
• Document incidents, investigations, and actions taken
• Monitor logs across cloud and on-prem environments
• Assist with basic threat hunting and vulnerability monitoring
• Stay current with emerging cyber threats and attack techniques
• Participate in 24/7 SOC operations , including evening and night shifts

SOC Analyst, Level 1 – Internship

• Responsible for preventative and unscheduled maintenance of Hitachi’s industrial and chemistry products, including scanning electron microscopes (SEM) and transmission electron microscopes (TEM) models at customer facilities throughout the United States and internationally.
• Handle all types of service requests, including advanced requests, preventative maintenance, billable service, installations, and sales support.
• Train staff on performing specialized field service delivery procedures.
• Interface with site coordinator to perform preventative and unscheduled maintenance.
• Maintain appropriate records of all work performed and training received in HTA’s Customer Relationship Management (CRM) system.
• Manage and maintain traveling inventory according to department policy and procedures.
• Provide on-site technical support for customers, including resolution of extremely complex equipment problems, acceptance testing, and technology calibration.
• Address all service-related issues at customer sites and provide training to customers and new field service engineers.
• Provide technical guidance to junior field engineers and customers.
• Perform system installations at customer sites and complete field service documentation utilized for tracking system reliability and customer billing.
• Set and keep appropriate schedules for service on assigned equipment.
• 90% of time spent traveling internationally to customer locations in Latin America.

Senior Staff Field Service Engineer

Solutions Engineer

• Own the solution architecture for Epicor Cloud (Kinetic), including core ERP, modules, extensions, and integration patterns
• Define and maintain architecture documentation, data flows, and interface contracts
• Drive modular, upgrade-safe designs leveraging Epicor ICE framework, BPMs, BAQs, Functions, Configurator, and REST API
• Architect and deliver integrations with internal systems (CRM, PLM, MES, WMS, HRIS, analytics) using APIs, iPaaS, and messaging platforms
• Ensure compliance with cloud, security, and regulatory standards (SOX, GDPR) while implementing identity and access controls
• Provide technical leadership across the SDLC, mentoring developers and enforcing coding best practices
• Oversee lifecycle management, DevOps pipelines, monitoring, and incident response for Epicor customizations and integrations

ERP Solution Architect – Epicor, Cloud, Integrations, Development

Sales Engineer

• You will sell products, system and services of Power Grids to customers to achieve required business targets.
• You will manage marketing & sales operation procedure in whole process, including project forecasts, analysis, pursuing, bidding, negotiating, contracting, collecting accounts receivable, post-sales, data maintenance, etc.
• You will establish and maintain effective customer relationship to understand customer needs, promote customer understanding of full product/system/ service offering, and align to provide a solution. Ensure a positive customer experience.
• You will be responsible to ensure compliance with applicable external and internal regulations, procedures, and guidelines.
• Living Hitachi Energy’s core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.