Service Operations Administrator

Hitachi

Service Operations Administrator at Hitachi Energy in Thailand providing administrative support and managing project tasks. Collaborating with teams, handling invoicing, and ensuring operational efficiency.

Posted 5/26/2026full-timeBangkok • 🇹🇭 ThailandMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Assist the Operations Manager or Project Manager in identifying specific project actions and notifications required to meet contractual obligations during project execution
Support the identification of the contract baseline and the development of project wall charts
Acknowledge orders in the SAP system, ensuring accuracy and timely processing
Prepare payment requests and customer invoices, maintaining clear communication with clients regarding financial transactions
Collaborate with the Supply Chain Management team and initiate Purchase Requisitions and Purchase Orders for suppliers and subcontractors in alignment with project requirements
Work with Supply Chain Management on material and goods receipts
Process Supply Orders and Service Execution Order invoices, handle tax matters, and ensure all receipts are properly placed with customers
Implement Hitachi Energy Service Operations processes and actively engage with team members in the continuous improvement of procedures to maximize departmental efficiency and effectiveness
Maintain records, databases, filing systems, and archives in both electronic and physical formats to ensure easy retrieval and compliance with record-keeping standards
Conduct inquiries into specific contract or subcontract issues as assigned and assist in the preparation of periodic status reports
Organize materials and logistics for meetings, presentations, and training sessions
Perform general administrative activities as required within the Service Operation Department
Ensure compliance with applicable external and internal regulations, procedures, and guidelines.

Requirements

What you’ll need

A bachelor’s degree in business administration or a related discipline is required.
Possess 4 to 7 years of relevant experience in administrative or operational support capacities.
Demonstrated administrative expertise with experience supporting operational or project-based functions.
Familiarity with SAP systems is highly desirable.
Proactive and methodical thinkers with a positive attitude and outstanding collaborative skills.
Strong analytical and strategic thinking skills, with the ability to translate data into actionable insights.
Must be detail-oriented, highly organized, and adept at managing multiple priorities.
Exceptional communication abilities and the capacity to work both independently and effectively within a dynamic team environment.
Excellent communication, negotiation, and presentation skills (both written and verbal) in English and Thai.

Benefits

Comp & perks

1 month of guaranteed bonus (Fix bonus) plus Performance Bonus. (Depending on employee’s performance result and Business performance).
10 days annual leave (Service year 0- 5 )
15 days annual leave (Service year 6 -10)
flexible working policy
Flexibility working time.
Health-care insurance benefits to employees and their dependents
annual health checkup
Provident Funds (employees can contribute up to 15%).
Learning and development platform
career movement opportunity within organization.
Possibility to gain experience in international environment.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

administrative expertiseoperational supportproject managementfinancial transactionscontract managementdata analysisrecord-keepinglogistics coordinationinvoice processingtax handling

Soft Skills

collaborative skillsanalytical thinkingstrategic thinkingdetail-orientedhighly organizedcommunication skillsnegotiation skillspresentation skillsproactive mindsetmethodical thinking

Certifications

bachelor's degree in business administration