Hitachi

Manager

• Drive high-impact HVDC project tenders in a global and multicultural environment
• Guide a large, diverse and multifaceted team of professionals by shaping the bid strategy
• Lead them in compiling high quality tenders through to submission and final negotiations
• Manage client relations and ensure Hitachi Energy’s total offering is consolidated and conveyed
• Work closely with the business unit Grid Integration’s global sales team
• Responsible for managing the entire bid process to present Hitachi Energy’s offer to the end client
• Ensure compliance with applicable external and internal regulations, procedures, and guidelines
• Live Hitachi Energy’s core values of safety and integrity.

Senior HVDC Tender Manager

• Capture, consolidate, and structure sustainability‑related expectations, requirements, and emerging topics from customers and other relevant stakeholders
• Develop, implement, and continuously improve a structured process for managing sustainability‑related customer and stakeholder requests
• Support the development of guidance, reference materials, and response frameworks for recurring sustainability topics
• Synthesise market‑derived sustainability insights and provide structured input to support sustainability strategy discussions
• Act as a connecting interface between the Sustainability function and customer‑facing as well as enabling functions.

Global Sustainability Market Engagement Manager

Account Executive

• Develop account plans to maximize the value of the accounts and to build and nurture client relationships.
• Ensure alignment to overall regional sales strategy with the ability to monitor, measure and communicate progress against stated goals.
• Manage complex sales engagements, identifying key decision makers and build effective relationships.
• Work to increase Hitachi Vantara’s share of wallet in the assigned Enterprise accounts.
• Identify leads, develop and track opportunities from identification to the close.
• Identify up-selling and cross-selling opportunities within the account and develop account plans.
• Undertake effective pipeline creation, management and forecasting for the assigned accounts, and own updates on progress to leadership.
• Ensure a consistent One Hitachi approach for the customer by regular account team communication and alignment to one account plan.
• Utilize business needs identification and Solution Selling.
• Understand business priorities and the reliance on technology to achieve desired results.
• Understand the client strategy, political/competitive landscape and budget priorities.
• Use solutions selling to identify opportunities that add value to our customers by helping them save money, make money or manage risk.
• Reference sell based on library of business outcomes.
• Carry out account research with a focus to farm the install base as well as analyze accounts to find key decision makers and influencers for our solution portfolio.
• Drive new revenues through incremental sales & net new customers.
• Maintain and expand prospect database within assigned accounts.
• Partner with the channel and specialist sales teams to create new sales opportunities.

Client Executive

Field Engineer

• Execute precision mechanical work in high-voltage electrical substations across diverse geographical regions under the guidance of senior technicians
• Work side-by-side with experienced Field Service Technicians to learn transformer maintenance, service procedures, and troubleshooting techniques
• Apply technical, mechanical, or military-acquired skills to real-world field service applications
• Conduct equipment inspections and diagnostic assessments to support preventive maintenance efforts
• Assist in servicing and repairing transformer systems using established processes and tools
• Learn to analyze technical data and apply findings to critical customer challenges
• Operate Vacuum Oil Processors (VOPs) and oil handling equipment with training and oversight
• Maintain accurate processing logs and support transformer testing activities
• Utilize digital tools and software platforms for documentation and site reporting
• Collaborate with engineering teams, senior field staff, and customers to support maintenance strategies
• Ensure compliance with all applicable safety, environmental, and internal procedures

Field Service Technician, Class C

Field Service Technician

• Lead technical crews of 2-8+ specialists through complex transformer installation and maintenance projects.
• Execute comprehensive electrical testing including power factor analysis, winding resistance, and SFRA diagnostics.
• Serve as primary customer liaison and technical advisor during critical field operations.
• Optimize project workflows by strategically assigning tasks based on team strengths and site conditions.
• Manage high-voltage equipment ranging from distribution transformers to transmission-level apparatus.
• Conduct preventive maintenance and emergency repairs on mission-critical power infrastructure.
• Collaborate with engineering teams to resolve technical challenges and implement innovative solutions.
• Mentor junior technicians while promoting continuous safety excellence across all operations.
• Responsible to ensure compliance with applicable external and internal regulations, procedures, and guidelines.

Field Service Technician, Class A

• Provide hands-on field service support for power transformers
• Help customers install, maintain, and restore critical electrical assets
• Interpret electrical and mechanical drawings, follow technical manuals
• Complete detailed service activities that support equipment reliability and safe operation
• Perform on-site and remote service activities including installation, commissioning, maintenance, repairs, upgrades, retrofits, and replacements
• Support customer operations by addressing technical issues and anticipating service needs
• Read and work from electrical and mechanical drawings, instructions, and technical manuals
• Complete internal transformer work such as bushing connections, lead clearance, tapping, crimping, taping, and contoured joints
• Repair, re-gasket, assemble, and disassemble transformer equipment as directed
• Operate and maintain vacuum oil processing and oil handling equipment with direction
• Coordinate logistics for service jobs, including tools, resources, and spare parts

Field Service Technician, Class B

Procurement

• Lead large complex negotiations, across multiple sourcing requirements.
• Ensure timely and effective support to the business, including compliance with regulatory and legislative obligations
• Ensure proactive identification of commercial and contractual related risks and issues to develop and propose appropriate mitigation strategies in consideration of key project milestones
• Provide inputs and recommendations for the definition and implementation of the Procurement contract management strategy for various Projects across the Americas at bid and delivery phase
• Ensure handling and resolution of contract and commercial issues during contract negotiations with preferred suppliers at bid phase and at project delivery where commercial changes are negotiated to optimize the company's position
• Ensure the maintenance of the Procurement generic suite of contract templates for the Americas business unit including version maintenance and distribution
• Ensure that the company compliance policies are included in the Procurement suite of templates and that any updates are managed efficiently
• Ensure provided upstream flow-down terms are incorporated to the specific Procurement Project contract templates for the engagement of subcontractors
• Ensure regular and appropriate contract reviews are effectively conducted with relevant internal stakeholders
• Lead the training and development initiates for the local and global Procurement team in relation to the Procurement contract suite of templates and negotiations tactics

Senior Local Procurement Buyer

Analyst

• Serve as a primary liaison between the IAM team and business users and stakeholders in Japan
• Partner with IAM engineers and platform teams to support identity services, access controls, and operational improvements
• Support cybersecurity documentation, process updates, and standard operating procedures
• Assist with operational coordination, issue tracking, and follow‑ups across cybersecurity teams
• Communicate effectively in English and Japanese, translating technical concepts into clear, business‑appropriate language

IAM Analyst

Call Center Representative

• Provide advanced technical support to customers for Hitachi products and services, diagnosing and resolving complex issues across multiple platforms and technologies.
• Act as an escalation point for junior analysts, offering guidance and expertise to resolve challenging technical problems.
• Perform in-depth troubleshooting, root cause analysis, and provide effective solutions to customer inquiries, often involving multiple technical domains.
• Document technical solutions, troubleshooting steps, and knowledge base articles to improve efficiency and self-service options for customers and internal teams.
• Identify and analyze recurring technical issues, recommending preventative measures and collaborating with product development or engineering teams for long-term solutions.
• Participate in the development and delivery of training programs for new and existing contact center analysts.
• Monitor and analyze contact center metrics to identify areas for improvement in service delivery and customer experience.
• Contribute to the continuous improvement of contact center processes, tools, and technical documentation.
• Maintain a high level of product knowledge and stay updated on industry trends and emerging technologies.
• Communicate effectively with customers, internal stakeholders, and cross-functional teams to ensure timely and accurate resolution of issues.

Senior Technical Resource Contact Center Analyst

• Deliver remote and on-site service for installation, maintenance, and advanced support.
• Install transformer hardware, sensors, and accessories.
• Configure and validate physical communication connectivity.
• Integrate and test transformer software, including firmware upgrades.
• Serve as the on-site contact for customers and subcontractors.
• Strategically assign tasks to reduce costs and project time.
• Test SEL relays using Omicron relay test sets or equivalent.
• Employ standard industrial communication protocols, including Modbus and BACnet.
• Perform protection relay testing (such as SEL) at specified settings using an Omicron relay test set or comparable equipment.
• Conduct electrical tests on transformers, such as bushing power factor and capacitance, core megger, TTR, winding resistance, insulation power factor, and insulation resistance.
• Responsible to ensure compliance with applicable external and internal regulations, procedures, and guidelines.

Field Service Engineer – Data Center

Software Engineer

• Direct line management responsibility for Process Quality Engineers.
• Mentor and develop Process Engineering teams within the plants.
• Ensure a recurring data-driven process at each factory to determine leading causes of customer quality issues, product test failures and other internal nonconformances.
• Drive detailed investigations, root cause analysis, containment and preventive actions for these nonconformances.
• Proactively identify critical-to-quality processes and prioritize risks based upon a Failure Mode Effects Analysis (FMEA) approach.
• Drive the application of Quality Engineering tools (Statistical Process Control, Capability Studies, Measurement Systems Analysis, FMEAs, etc.) to eliminate sources of variation and risks.
• Continuously improve manufacturing and quality processes and efficiency using a preventive approach.
• Establish the overall strategy deployment, including the key initiatives, responsibilities, action plan and timelines for Process Quality Engineers and Process Engineers.

Director, Process Engineering

Customer Support

• Provide technical assistance related to HGAP Industrial products via phone and email queues.
• Travel to field jobsites to troubleshoot and assist in repair of HGAP Industrial compressors, dryers, and related components.
• Follow standard work for pre and post service preparation (Submit expense reports, develop service reports, making travel arrangements).
• Follow all Environmental Health and Safety policies procedures.
• Communicate distributor feedback to HGAP management as VOC.
• Drive field concerns to closure in a timely manner.
• Support goal of service within the Service department of 95%.
• Assist in writing technical service bulletins.
• On time to all meetings / appointments / and scheduled engagements.
• Diligent work habits.
• Dedicated to completion of responsibilities.
• Willing to accept responsibilities within a team environment.

Technical Service Support Specialist

Product Manager

• Own the product vision, roadmap, and lifecycle for core storage capabilities and APIs, aligning business objectives with customer needs and long‑term platform strategy
• Define product requirements and success metrics for data path, management plane, and control plane capabilities, translating complex technical concepts into clear, actionable requirements
• Partner closely with engineering, product marketing, and sales teams to prioritize features, make tradeoffs, and deliver high‑quality releases on time
• Lead requirements and prioritization for storage services such as data protection, replication, deduplication, compression, tiering, and availability, ensuring they deliver measurable customer value
• Act as the voice of the customer, incorporating feedback from customers, field teams, support, and partners into the product backlog and roadmap
• Drive API product strategy, ensuring APIs are consistent, well‑documented, easy to consume, and aligned with ecosystem and partner integration needs
• Collaborate with performance and architecture teams to set and validate product‑level performance goals, such as latency, throughput, and scalability targets
• Evaluate market trends, competitive offerings, and emerging technologies in enterprise storage, cloud, and distributed systems to inform product direction
• Support go‑to‑market readiness by contributing to product positioning, technical collateral, feature documentation, and internal enablement
• Clearly communicate product plans, progress, and tradeoffs to stakeholders across engineering, sales, marketing, and leadership

Core Storage Product Manager

Engineer

• Work with customers, sales, and engineering teams to develop solutions requiring simulations.
• Work with the Application Engineers if simulations are needed in proposals.
• Balance project priority and cross-business unit work.
• Initiate, facilitate and cultivate external relationships and partnerships.
• Build processes and retain relationships to share simulation capabilities, processes and knowledge across all JR Automation companies and business units.
• Adhere to JR Automation and Simulation Engineering standards and processes.
• Maintain the quality, respectability, and professionalism that JR Automation requires.
• Perform robotic reach & cycle time studies.
• Perform system throughput studies.
• Work with the design teams to validate tooling, layout, and robot selection.
• Provide engineering teams with robot paths, OLPs and data.
• Produce simulation videos and images.
• Professionally present the simulation and findings to the team and customer.
• Develop simulations for virtual commissioning, including digital twins.
• Develop advanced simulation tools.
• Develop simulation standards, processes, models, and scripts/control.
• Provide high quality realistic imaging and 3D animation videos for marketing.