HighLevel

Full-stack Engineer

• Design and ship multi-tenant services (checkout, payments orchestration, subscriptions, settlement & reconciliation, invoicing, tax hooks).
• Integrate payment providers and local methods (cards/3DS, UPI, wallets, BNPL) with resilient webhooks and idempotent APIs.
• Implement an append-only double-entry ledger and apply event sourcing/CQRS where it improves correctness and scale.
• Ship production-grade code with contract, integration, property-based, and performance tests; instrument with OpenTelemetry.
• Operate services on GKE (GCP) with CI/CD, canaries, autoscaling, SLIs/SLOs, incident response, and on-call participation.
• Collaborate with PM/Design and mentor SDE I/II engineers.
• Lead cross-service designs connecting orchestration → ledger → reconciliation with clear contracts and failure-mode analysis.
• Define reliability strategy including SLIs/SLOs, capacity models, multi-region failover plans, DR and chaos drills.
• Establish data retention/archival strategies compliant with regulatory requirements.
• Drive engineering excellence via design reviews, postmortems, and technical strategy across Payments & Commerce.

Software Development Engineer III – Payments & Commerce

Financial Planning and Analysis

• Own the timely delivery of consolidated financials (IS, BS and CF) and report performance against our financial targets / operational KPIs, enabling senior leaders and other key decision makers to optimise the performance for their respective functions.
• Lead our forecasting process and strategic planning cycles, including: (i) defining process, timelines and deliverables, (ii) partnering directly with stakeholders to quarterback the process, (iii) preparing consolidated views of the business and (iv) clearly articulating the results/recommendations to C-suite to determine optimal resource allocation.
• Own company-wide headcount planning, partnering closely with People Ops and Talent Acquisition to align hiring plans with financial forecasts, ensure visibility into resource investments, and drive accountability across functions.
• Lead our Corporate FP&A function, including hiring + managing a top-tier team to support the growth and complexity of our business.
• Identify and execute opportunities to streamline and/or automate our core reporting processes in partnership with Accounting, other members of the Finance team and the Revenue Operations team.
• Manage and optimize financial planning tools (e.g. Abacum / other next-gen FP&A tools) and any future tools, including identifying opportunities to better integrate existing business data into our financial systems.
• Own financial reporting for executive and board level audiences, including development of board materials, dashboards and scenarios analysis that highlight opportunities and risks.
• Perform various ad-hoc analysis for leaders and key decision makers.
• Report directly to the Head of Finance and partner cross-functionally.

Director, FP&A

Vice President

• Build and lead HighLevel’s Investor Relations function from the ground up, ensuring it scales effectively for a public company environment.
• Develop and execute a comprehensive IR strategy to position HighLevel with institutional investors and the sell-side analyst community.
• Drive consistent, transparent, and compelling communication of HighLevel’s business model, growth drivers, financial results, and strategic vision.
• Partner with CFO, CEO, and Board on public company readiness, including messaging, disclosures, and analyst/investor engagement strategies.
• Establish processes for earnings preparation, guidance frameworks, and investor communications, ensuring SEC disclosure compliance.
• Serve as a key spokesperson for the company with investors, analysts, and other members of the financial community.
• Build and maintain strong relationships with institutional investors and sell-side analysts; lead investor targeting, roadshows, conferences, and one-on-one meetings.
• Prepare executives for investor interactions, including earnings calls, conferences, and Board-level investor updates.
• Partner with CEO, CFO, and Communications/Marketing to craft a consistent, compelling company narrative and translate complex financial data into clear messaging.
• Monitor industry, peer, and market trends; maintain understanding of investor sentiment, market dynamics, and competitive positioning and provide actionable feedback to leadership.

Vice President, Investor Relations

• HighLevel is a cloud-based, all-in-one white-label marketing and sales platform that empowers marketing agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth.
• We currently have 1000+ employees across 15 countries, working remotely as well as in our headquarters, located in Dallas, Texas.
• Our customers include over 60K agencies & entrepreneurs and 500K businesses globally.
• Infrastructure handles around 3 Billion+ API hits & 2 Billion+ message events monthly and over 25M views of customer pages daily.
• Team manages millions of sales funnels, websites, attributions, forms and survey tools for lead generation.
• Role requires autonomy, mentoring other developers, collaborating with technical teams, product, support and customer success.
• Seeking experienced software engineer with strong technical and communication skills who has developed full stack web apps, created solid APIs and beautiful interfaces for consuming them in user friendly apps.
• Focus on details and well written self documented code; collaborate with designers, product managers, developers and testers daily.
• Must be experienced in building highly scalable and resilient systems that can meet our customer needs.

Software Development Engineer II – Reporting

Events

• About Us: HighLevel is a cloud-based, all-in-one white-label marketing and sales platform that empowers marketing agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. We are proud to support a global and growing community of over 2 million businesses, from marketing agencies to entrepreneurs to small businesses and beyond. Our platform empowers users across industries to streamline operations, drive growth, and crush their goals. HighLevel processes over 15 billion API hits and handles more than 2.5 billion message events every day. Our platform manages 470 terabytes of data distributed across five databases, operates with a network of over 250 microservices, and supports over 1 million domain names.

• Our People: With over 1,500 team members across 15+ countries, we operate in a global, remote-first environment. We are building more than software; we are building a global community rooted in creativity, collaboration, and impact. We take pride in cultivating a culture where innovation thrives, ideas are celebrated, and people come first, no matter where they call home.

• Our Impact: Every month, our platform powers over 1.5 billion messages, helps generate over 200 million leads, and facilitates over 20 million conversations for the more than 2 million businesses we serve. Behind those numbers are real people growing their companies, connecting with customers, and making their mark - and we get to help make that happen.

• Learn more about us on our YouTube Channel or Blog Posts

• Who You Are: You are a detail-oriented, execution-driven events professional with a passion for turning sponsorships into standout brand moments. You bring strong project management skills, an operational mindset, and a collaborative attitude to the table. Whether coordinating deliverables with external vendors or aligning with internal teams, you\'re adept at ensuring that every sponsored event runs smoothly, on time, and on brand.

• You\'re not afraid to roll up your sleeves to ensure that logistics, branding, staffing, and follow-up are executed flawlessly. While you contribute to the development of event strategy, your primary strength lies in bringing event plans to life with consistency, creativity, and attention to detail. You thrive in fast-paced environments, are always two steps ahead on timelines, and take pride in producing high-quality event experiences that drive awareness and engagement.

• What You\'ll Be Doing

Events Manager

People Operations

• About Us: HighLevel is an AI powered, all-in-one white-label sales & marketing platform that empowers agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. We are proud to support a global and growing community of over 2 million businesses, comprised of agencies, consultants, and businesses of all sizes and industries. HighLevel empowers users with all the tools needed to capture, nurture, and close new leads into repeat customers. As of mid 2025, HighLevel processes over 15 billion API hits and handles more than 2.5 billion message events every day. Our platform manages over 470 terabytes of data distributed across five databases, operates with a network of over 250 microservices, and supports over 1 million domain names.
• Our People: With over 1,500 team members across 15+ countries, we operate in a global, remote-first environment. We are building more than software; we are building a global community rooted in creativity, collaboration, and impact. We take pride in cultivating a culture where innovation thrives, ideas are celebrated, and people come first, no matter where they call home.
• Our Impact: As of mid 2025, our platform powers over 1.5 billion messages, helps generate over 200 million leads, and facilitates over 20 million conversations for the more than 2 million businesses we serve each month. Behind those numbers are real people growing their companies, connecting with customers, and making their mark - and we get to help make that happen.
• About the Role: As a Sr. People Business Partner at HighLevel, you will serve as a trusted thought partner to executive and functional leaders across our G&A division, including People, Legal, Finance, IT, and.
• This role will lead strategic people initiatives, advise leadership on organisation effectiveness, and enable G&A teams to scale effectively while aligning with HighLevel’s mission and culture. You will influence business outcomes by crafting and executing forward-looking talent strategies grounded in data, empathy, and business acumen.
• What You’ll Do: Strategic HR Partnership
• - Serve as a trusted advisor on organisational design, role clarity, and team development.
• - Support change management efforts and business transformation initiatives within G&A.
• - Proactively identify talent gaps, organisational health risks, and structural inefficiencies, presenting clear action plans.
• - Partner cross-functionally on workforce planning and headcount management across departments.
• Talent Development & Performance
• - Guide and influence performance management, career development, and succession planning for G&A teams.
• - Partner with Talent Management and Learning team to design and facilitate tailored career growth and training opportunities.
• - Partner strategically with leaders across to align talent priorities with business goals, anticipating needs and shaping solutions as teams grow and evolve.
• - Enable excellent management by guiding leaders through performance moments—calibrating expectations, delivering actionable feedback, and addressing challenges early with clarity and confidence.
• - Serve as a trusted advisor on employee relations, resolving complex situations with empathy, fairness, and sound, business-aligned judgment.
• - Design for impact by helping teams define clear roles, responsibilities, and organisational structures that accelerate decision-making and execution.
• - Lead with a coaching mindset: empowering new managers, strengthening leadership capability, and helping teams navigate change with adaptability and resilience.
• - Collaborate cross-functionally with PBPs and COEs to refine manager-facing tools, frameworks, and guidance, ensuring consistency and scalability across the company.
• - Strengthen the People team's effectiveness by contributing to high-value rhythms, such as calibrations, listening cycles, and ongoing team development.
• Culture & Engagement
• - Drive initiatives that promote employee engagement, team health, and psychological safety.
• - Champion an inclusive and values-driven work environment aligned with HighLevel’s mission.
• Data-Driven Decision Making
• - Leverage people analytics and dashboards to identify trends and provide actionable insights.
• - Monitor key metrics around retention, engagement, and organisational health.
• - Advance AI-enabled people practices by spotting opportunities to streamline processes, enhance insights, and elevate performance cycles through automation and intelligent tools.

Senior People Business Partner

Controller

• Mentor and develop team members and foster a high-performance, collaborative accounting team culture.
• Own and manage the monthly, quarterly, and annual accounting close process, ensuring accuracy, timeliness, and compliance with U.S. GAAP.
• Oversee the general ledger, including account reconciliations, journal entries, and close-related reporting.
• Manage the accounts payable process to ensure timely payments, proper coding, and accurate accruals.
• Enhance the credit card, expense reimbursement, and commissions functions.
• Collaborate with FP&A and business stakeholders to ensure financial data integrity and alignment between actuals and forecasts.
• Research and implement technical accounting guidance, including revenue recognition, equity, and other accounting standards.
• Lead preparation for annual financial audits and serve as the primary point of contact for external auditors.
• Maintain and enhance accounting policies, procedures, and internal controls to support compliance and scalability.
• Support IPO-readiness efforts, including financial reporting, audit readiness, process documentation, and internal control enhancements.
• Ensure proper consolidation with our international subsidiary in India including the proper accounting for foreign currency.
• Support the implementation and optimization of accounting systems and AI tools to drive efficiency and automation.
• Collaborate cross-functionally with Finance, Legal, People Ops, and other departments on business initiatives and transactions.

Assistant Controller

Growth Marketing

• Analyze and deeply understand customer needs across priority industries to inform growth strategies.
• Partner with Product teams to ensure features and onboarding flows are optimized for key user segments.
• Architect and continuously optimize end-to-end user journeys—from top-of-funnel to in-product activation.
• Design and lead growth strategies and lifecycle programs tailored to high-potential customer groups.
• Serve as a connector across Product, Marketing, Education, and Customer Success ensuring alignment and execution against growth goals.
• Report on progress and insights to senior leadership and internal stakeholders with clarity and strategic context.
• Measure program impact using KPIs like activation rate, retention, NPS, and industry segment expansion.
• Lead user education and acquisition initiatives to drive product understanding and increase conversion.
• Collaborate with affiliate, marketing, support, and sales enablement teams to grow adoption in target niches.
• Conduct regular user interviews to gather insights and deliver structured feedback to product and engineering.

Senior Growth Marketer

Digital Marketing

• Strategize and Plan Campaigns: Develop, execute, and optimize multi-channel marketing campaigns to drive customer acquisition, retention, and engagement. Ensure that all campaigns going out the door have a real strategy in place.
• Analyze and Optimize: Monitor key campaign metrics such as ROAS, CPA, and CTR, providing actionable insights to improve performance and ROI.
• Workflow Development: Establish, manage, and refine marketing workflows that streamline campaign execution and enhance efficiency.
• Collaboration: Work closely with cross-functional teams, including product, customer success, and sales, to align marketing strategies with overall business goals.
• Content Oversight: Guide content creation to ensure consistent marketing best practices are being implemented.
• Innovate and Lead: Stay updated on industry trends, emerging technologies, and marketing best practices to innovate and refine our strategies.
• Performance Reporting: Prepare and present campaign performance reports, highlighting key successes and areas for improvement.
• Customer-Centric Marketing: Serve as an advocate for our customers, ensuring marketing campaigns are relevant, engaging, and aligned with their needs.

Digital Marketing Manager

Sales

• About Us HighLevel is an AI powered, all-in-one white-label sales & marketing platform that empowers agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. We are proud to support a global and growing community of over 2 million businesses, comprised of agencies, consultants, and businesses of all sizes and industries. HighLevel empowers users with all the tools needed to capture, nurture, and close new leads into repeat customers. As of mid 2025, HighLevel processes over 15 billion API hits and handles more than 2.5 billion message events every day. Our platform manages over 470 terabytes of data distributed across five databases, operates with a network of over 250 microservices, and supports over 1 million domain names.
• Our People With over 1,500 team members across 15+ countries, we operate in a global, remote-first environment. We are building more than software; we are building a global community rooted in creativity, collaboration, and impact. We take pride in cultivating a culture where innovation thrives, ideas are celebrated, and people come first, no matter where they call home.
• Our Impact As of mid 2025, our platform powers over 1.5 billion messages, helps generate over 200 million leads, and facilitates over 20 million conversations for the more than 2 million businesses we serve each month. Behind those numbers are real people growing their companies, connecting with customers, and making their mark - and we get to help make that happen.
• Learn more about us on our YouTube Channel or Blog Posts
• Who You Are: You are a motivated and results-driven leader who thrives on building and leading high-performing pre-sales teams. You understand the critical role Demo Specialists play in sparking interest, delivering compelling product demos, and driving prospects into the trial phase. Your leadership style blends coaching, accountability, and strategic execution to ensure your team consistently exceeds performance targets.
• You’re skilled at analyzing funnel metrics, refining outreach strategies, and creating scalable processes that increase demo volume, quality, and conversion. You excel in aligning team activities with company KPIs, partnering with Marketing and Sales leadership to optimize inbound and outbound lead flow. Above all, you are passionate about empowering your team to create exceptional first impressions of HighLevel that result in more trial sign-ups and higher close rates.