Higharc

Business Development Rep

• Generate pipeline through outbound business development — building strong, trust-based relationships with builders, partners, and influencers
• Build a repeatable referral engine: get in the room, deliver value, and leave with three new intros
• Design and lead high-impact experiences — from builder & partner happy hours and roundtables to webinars, roadshows, and co-hosted content
• Drive partner and influencer engagement — identifying key players, co-creating campaigns, and activating strategic plays that generate demand
• Stay plugged into the ecosystem — know who has pull, who knows who, and how to connect the dots
• Track what works, own your number, and continuously refine your approach in collaboration with Sales and Marketing
• Work closely with Sales, Growth Marketing, Implementation & Customer Success, and Leadership to align efforts
• Travel domestically ~25-40% of the time to events and markets where relationships are built and pipeline is made

Director, Business Development

Director

• Higharc is a VC-backed startup changing how new homes are designed and built; raised $83M and backed by strategic investors
• Lead Implementation Execution: oversee implementation team transitioning customers from legacy design systems to Higharc, ensuring on-time, on-budget, high-quality delivery
• Drive Process Excellence: design and enforce standardized implementation methodology, playbooks, and best practices
• Develop a High-Performing Team: recruit, hire, train, and manage architects and design professionals; foster accountability and continuous improvement
• Manage Metrics and Reporting: establish and track KPIs (plan throughput, project duration) and use data to remove bottlenecks
• Serve as Technical Leader: act as SME and escalation point for complex technical issues related to the Higharc platform
• Collaborate with Stakeholders: partner with VP of Adoption and Product to align operations and advocate customer feedback

Director of Implementation

Product Adoption Specialist

• Build a phased, resource-loaded project plan covering model implementation, ERP integration, and Procure rollout.
• Publish weekly status dashboards, critical-path updates, and risk logs to customer and internal execs.
• Facilitate change-control decisions and keep scope, schedule, and budget baselines current.
• Own pre-reads, agendas and successful outcomes for customer kick-offs, quarterly business reviews, and onsite workshops.
• Track action items for both Higharc and builder teams, ensuring accountability and closure.
• Create Success Plans with measurable objectives (time-to-first-model, first community live, Procure bid cycle, etc.). Train customer users on Showroom, Config, and Procure; drive milestone adoption KPIs.
• Coordinate across Implementation Leads (architects), ERP data integrators, and procurement advisors; clear blockers in partnership with Product, Engineering, and Finance.
• Engage customer department heads across Architecture, Purchasing, Sales, and Ops to align workflows and process changes.
• Monitor customer health, usage analytics, cost/time savings, and other ROI signals.
• Deliver Quarterly Business Reviews tying platform metrics to builder business outcomes.

Customer Adoption Manager

Solutions Engineer

• Higharc is a VC-backed startup that is changing how new homes are designed and built.\n• The Solutions Consultant - ERP Integrations plays a critical role in delivering customer value by ensuring seamless, scalable integration and adoption of Higharc’s solutions.\n• This role is both strategic and hands-on: you will lead successful ERP integrations (CSV/API) into homebuilder purchasing systems, empower operational teams (P&amp;E, S&amp;M) to adopt our products, and own key outcomes across implementation, data, and usage.\n• Success in this role requires strong project management, deep functional understanding of homebuilder workflows, and the ability to guide integration strategy from scoping through execution.\n• You’ll act as the customer-facing contact for ERP/CRM integration and data transformation efforts while aligning with internal teams to drive fast, effective outcomes.\n• Job Responsibilities: \n• Solutions Consultant - ERP Integrations\n• Act as the primary liaison for technical integration projects (ERP, CRM, data pipelines), ensuring successful API and CSV workflows.\n• Own the end-to-end implementation of integration workstreams, including scope alignment, issue resolution, QA, and launch readiness.\n• Translate customer data models and operational workflows into requirements and configuration plans for Higharc solutions.\n• Collaborate with Product, Engineering, and Solutions Consulting to deliver standardized, repeatable integration frameworks.\n• Customer Adoption & Value Delivery\n• Drive adoption of Higharc tools within Purchasing & Estimating and Sales & Marketing teams.\n• Identify and remove barriers to adoption, unlock early value, and champion product usage across customer accounts.\n• Build relationships with key stakeholders to cultivate champions and drive organizational change.\n• Cross-Functional Collaboration & Project Management\n• Lead customer projects with urgency and clarity — managing timelines, milestones, risk, and stakeholder communication.\n• Partner with Customer Adoption, Product, Engineering, and Sales to coordinate integration and adoption plans.\n• Represent the voice of the customer in roadmap discussions, ROI reviews, and QBRs.\n• Training & Enablement\n• Develop and deliver customer-facing materials, training playbooks, and best practices for adoption and integration.\n• Support internal enablement by educating other CSMs, Implementors, and Solutions Consultants on integration and rollout frameworks.\n• Customer Advocacy & Outcomes\n• Articulate the value of Higharc’s solutions in terms that resonate with builder stakeholders.\n• Analyze integration impact and product usage data to surface insights, risks, and expansion opportunities.\n• Contribute customer stories and testimonials that demonstrate measurable ROI.