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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in customer training and onboarding, particularly in the context of estimating and purchasing within the home building industry. Proficient in managing customer relationships, delivering strategic feedback, and executing UAT testing with a strong focus on problem-solving and attention to detail.
Highest-signal resume keywords
5+ Years In Estimating Or PurchasingExpert-Level Excel SkillsCustomer Training And OnboardingProject ManagementPresentation Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
EstimatingPurchasingUAT TestingFeature Request DocumentationExcel
Soft Skills
Problem-SolvingAttention To DetailFriendly CommunicationPatient Communication
Industry Keywords
Home BuildingCustomer RelationshipsAccount UpdatesStrategic Feedback
About the role
Key responsibilities & impact- Lead discovery and onboarding for the Estimate Module
- Train customers directly, including presenting to their leadership
- Own multiple customer relationships at once
- Troubleshoot issues in real time
- File clear, well-documented feature requests and bugs
- Run UAT testing on new Estimate functionality
- Deliver regular account updates
- Bring structured, strategic feedback back to Product
Requirements
What you’ll need- 5+ years in estimating or purchasing, ideally in home building
- Expert-level Excel skills
- Experience leading training, implementation, or onboarding for a technical or specialized audience
- Strong project management instincts
- Confidence presenting to customer leadership
- Sharp problem-solving instincts and a genuine attention to detail
- A friendly, patient communication style
Benefits
Comp & perks- comprehensive medical, dental, and vision coverage
- flexible PTO
- meaningful maternity/paternity leave
- access to short and long-term disability plans
- 401K
- stipend to create the ideal home office
