Associate Implementation Lead

Higharc

Associate Implementation Lead required to deliver customer configurations and home plans into Higharc platform. Involves translating home plans and validating configurations with builders.

Posted 6/29/2026full-timeRemote • 🇺🇸 United StatesSeniorWebsite

About the role

Key responsibilities & impact

Own the delivery of customer configurations and home plans into the Higharc platform
Translate home plans, validate configurations, and produce documentation that meets the standard Higharc's builders depend on
Maintain task tracking and progress documentation to support milestone management across active implementations
Serve as a day-to-day point of contact for builder inquiries, helping map their products and documents into Higharc-compatible settings
Execute assigned deliverables on time and to standard, with direct accountability for your work product
Triage and document product issues — bugs, gaps, edge cases — and escalate them clearly to the Implementation Lead and Product team
Participate in customer on-sites and internal project reviews to build familiarity with builder environments and Higharc's implementation methodology
Travel up to 10–20% for customer on-sites and company retreats

Requirements

What you’ll need

3+ years of experience in homebuilding, architecture, construction, or a related technical field — or equivalent time in CAD/BIM production environments
Hands-on proficiency with industry-standard CAD/BIM software and experience on complex projects
A track record of delivering accurate, high-quality work on deadline in collaborative team environments
Strong written and verbal communication skills — comfortable working with both internal teams and customer contacts
An organized, proactive approach to your own workload with a habit of surfacing issues early
Genuine curiosity about homebuilding processes, option management, and plan documentation
Direct experience with homebuilding workflows, production plans, or builder option configuration is a major plus
Familiarity with construction documentation standards or residential architecture is a major plus

Benefits

Comp & perks

Comprehensive medical, dental, and vision coverage
Flexible PTO
Meaningful maternity/paternity leave
401K with short and long-term disability plans
Home office stipend

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

CAD SoftwareBIM SoftwareHome Plan DocumentationConfiguration ManagementTask TrackingMilestone ManagementProduct Issue TriageBuilder Option ConfigurationResidential ArchitectureConstruction Workflows

Soft Skills

Organizational SkillsProactive ApproachCollaborationCuriosityWritten Communication