Herrera Headhunters

Customer Success Manager

• Act as the primary point of contact for all assigned clients
• Build strong, long-term relationships with decision-makers
• Drive retention and expansion within your portfolio
• Monitor usage metrics and engagement indicators
• Advise clients on building WhatsApp marketing campaigns
• Guide new customers through product implementation
• Track KPIs related to adoption, retention, and campaign performance
• Manage escalations and coordinate with technical teams
• Use AI tools to support campaign creation
• Maintain structured account notes and CRM updates

Bilingual Customer Success Manager – FR, ENG

Business Development Rep

• Identify and research companies that fit Go Echoes' Ideal Customer Profile.
• Build qualified prospect lists using LinkedIn Sales Navigator, Apollo, Clay, databases, and other prospecting tools.
• Find decision-makers (Founders, CEOs, Sales Directors, HR Directors, etc.).
• Execute personalized outbound campaigns through LinkedIn, email, phone, and other channels.
• Generate qualified meetings with potential clients.
• Conduct discovery calls to understand client needs.
• Present Go Echoes' services and value proposition.
• Handle objections and negotiate commercial terms.
• Close new clients.
• Maintain an organized CRM with accurate pipeline tracking.
• Consistently achieve monthly sales targets.
• Continuously improve outreach strategies and conversion rates.

Business Development Manager – Full Cycle Sales

• Manage a portfolio of 60 French SaaS Accounts
• Ensure strong product adoption and feature utilization
• Advise clients on building and optimizing WhatsApp marketing campaigns
• Guide new customers through product implementation
• Track KPIs related to adoption, retention, and campaign performance
• Manage escalations and coordinate with technical teams
• Use AI tools to generate message templates and automation flows
• Maintain structured account notes and CRM updates

• Manage a Portfolio of 60 French Accounts
• Support Clients in WhatsApp Campaign Strategy
• Onboarding & Training
• Performance Monitoring & Reporting
• Customer Support & Issue Resolution
• Campaign Execution Assistance
• AI Usage & Content Optimization
• Internal Collaboration
• Retention & Expansion Responsibilities
• Documentation & Process Improvements

Bi-lingual Customer Success Manager, French – English

Performance Marketing

• Launch, manage, and optimize Meta & TikTok ad campaigns
• Create high-converting campaign structures focused on ticket sales and ROAS
• Monitor daily performance and continuously improve KPIs
• Retarget website visitors and build conversion funnels
• Test creatives, audiences, and campaign strategies
• Work closely with the team to align campaigns with upcoming events and launches
• Provide quick reporting and performance insights

Bilingual Customer Success Manager – FR, ENG

Business Development Manager – Full Cycle Sales

Bilingual Customer Success Manager – FR, ENG

Business Development Manager – Full Cycle Sales

Bi-lingual Customer Success Manager, French – English

Part-Time Senior Performance Marketing Specialist – Meta, TikTok Ads