Herrera Headhunters

Sales

• Own the full sales cycle from lead generation to signed contract
• Generate your own pipeline (outbound, LinkedIn, email, partnerships)
• Manage inbound leads and convert them efficiently
• Run high-level discovery calls
• Deliver persuasive sales presentations
• Handle complex objections with confidence
• Negotiate and close high-ticket deals
• Manage CRM and forecast accurately
• Contribute to sales strategy and growth initiatives

Closer – Full-Cycle Sales, B2B & B2C

Customer Success Manager

• Act as the primary point of contact for all assigned clients
• Build strong, long-term relationships with decision-makers
• Conduct regular check-ins, QBRs, and performance reviews
• Drive retention and expansion within your portfolio
• Ensure strong product adoption and feature utilization
• Monitor usage metrics and engagement indicators
• Identify churn risks and proactively implement retention strategies
• Partner with Sales on renewals and upsell opportunities
• Advise clients on building and optimizing WhatsApp marketing campaigns
• Help structure messaging flows, segmentation, and automation
• Analyze campaign results and provide actionable insights
• Track KPIs related to adoption, retention, and campaign performance
• Identify growth opportunities within accounts
• Generate message templates and automation flows
• Promote AI-powered product features
• Maintain structured account notes and CRM updates
• Contribute to improving CSM processes and playbooks

Bilingual Customer Success Manager – FR, ENG

• You will own the full sales cycle from lead generation to signed contract.
• Generating your own pipeline (outbound, LinkedIn, email, partnerships)
• Managing inbound leads and converting them efficiently
• Running high-level discovery calls
• Delivering persuasive sales presentations
• Handling complex objections with confidence
• Negotiating and closing high-ticket deals
• Managing CRM and forecasting accurately
• Contributing to sales strategy and growth initiatives

Senior Closer – Full-Cycle Sales, B2B & B2C

• Manage a portfolio of 60 French accounts
• Support clients in WhatsApp campaign strategy
• Onboard and train new customers
• Monitor account performance and report insights
• Provide customer support and troubleshoot issues
• Help build or review WhatsApp campaign content
• Use AI tools to optimize client communications
• Collaborate internally and drive retention

Closer – Full-Cycle Sales, B2B & B2C

Bilingual Customer Success Manager – FR, ENG

Senior Closer – Full-Cycle Sales, B2B & B2C

Bi-lingual Customer Success Manager, French, English