Herrera Headhunters

Customer Success Manager

• Manage a portfolio of 60 French accounts
• Support clients in WhatsApp campaign strategy
• Onboard and train new customers
• Monitor account performance and report insights
• Provide customer support and troubleshoot issues
• Help build or review WhatsApp campaign content
• Use AI tools to optimize client communications
• Collaborate internally and drive retention

Bi-lingual Customer Success Manager, French, English

Sales

• Lead and manage a team of sales representatives
• Grow sales in the French market
• Monitor commercial performance (KPIs, targets, closings)
• Provide coaching and closing support
• Structure and optimize the sales pipeline in HubSpot

Sales Team Lead

• Manage and convert cold inbound leads, nurturing them through a sales cycle of 3 to 6 months
• Conduct consultations, identify client needs, and present value propositions for high-ticket solutions
• Maintain rigorous follow-up sequences to warm up prospects and keep them engaged
• Handle negotiations with decision-makers accustomed to large-scale investments
• Collaborate with internal teams to align messaging, client handling, and sales methodology
• Use Pipedrive to manage pipelines, update deal stages, and track performance
• Bring new ideas, fresh approaches, and innovative methods to enhance the current sales structure

High-Ticket B2B Sales Agent

Full-stack Engineer

• Lead and coordinate the Ops / Tech team (engineers, BI, automations).
• Understand the needs of each business area and turn them into actionable implementation projects.
• Research, test, and implement AI and automation tools (especially n8n).
• Build and optimize no-code / low-code workflows to increase efficiency and reduce dependency on manual tasks.
• Integrate internal tools (CRMs, ATS, dashboards, etc.) and ensure they work together.
• Establish priorities, timelines, KPIs, and accountability within the team.
• Communicate progress and outcomes to management and stakeholders.

Ops Tech Lead – Automations, AI

Artificial Intelligence

• Audit current workflows across all departments (sales, operations, marketing, recruitment)
• Identify AI-driven opportunities to reduce manual work, optimize processes, and cut costs
• Deploy and manage AI tools and automations across the organization
• Build and maintain internal AI workflows, dashboards, and reporting systems
• Train internal team members on AI tools and best practices
• Work closely with leadership to measure impact and continuously improve performance
• Collaborate with marketing on lead generation automation (scraping, enrichment, nurturing)
• Lead the implementation of AI in CRM processes, reporting systems, and operational pipelines

Bi-lingual Customer Success Manager, French, English

Sales Team Lead

High-Ticket B2B Sales Agent

High-Ticket B2B Sales Agent

Ops Tech Lead – Automations, AI

Head of AI Automation – No-Code, Low-Code