Healthfirst

Infrastructure Engineer

• Work horizontally across the Infrastructure and Operations portfolio supporting private/public cloud systems, operating systems, middleware, storage, database platforms, and other key infrastructure products.
• Develop repeatable automation to efficiently deliver capabilities.
• Drive solutions to problems impacting mission critical systems and implement automation to prevent reoccurrence.
• Execute changes on production systems in accordance with Change Management standards.
• Support and implement private cloud HCI components.
• Work in a Center of Excellence for cloud usage and cloud development standards.
• Maintain an accurate picture of existing server, storage, networking software and hardware and virtual environments to support scaling against various project requirements.
• Ensure all usage of cloud environments meets governance standards and contributes to improving standards for security and operational efficiency.
• Create standard operating procedures for Healthfirst operations teams to support the operations of the products.
• Act as an escalation point for operations teams for incident and ticket resolution and participate in an on-call rotation as an escalation point.

Infrastructure Operations Engineer – Enterprise Storage, Backups

Operations

• Work horizontally across the Infrastructure and Operations portfolio supporting private/public cloud systems, operating systems, with a focus on remediation of security vulnerabilities
• Develop repeatable automation to efficiently deliver capabilities, inclusive of patching, software updates, etc.
• Drive solutions to problems impacting mission critical systems and implement automation to prevent reoccurrence
• Execute changes on production systems in accordance with Change Management standards
• Participate in a Center of Excellence for cloud usage and cloud standards
• Maintain an accurate picture of existing server, storage, networking software and hardware and virtual environments to support scaling against various project requirements
• Ensure all usage of cloud environments meets governance standards and contributes to improving standards for security and operational efficiency
• Create standard operating procedures for Healthfirst operations teams to support the operations of the products
• Act as an escalation point for operations teams for incident and ticket resolution and participate in an on-call rotation as an escalation point

Infrastructure and Operations Engineer, System Admin, Monitoring

Data Engineer

• Improve the value and utility of provider data and provider data products
• Create high-impact data products in the service of our internal business and external provider partners
• Collaborate internally to build and maintain provider data assets and documentation
• Manage and ensure data quality and assurance for the Provider Analytics team
• Collaborate with the Provider Analytics team and Hyphen to build ML-based and provider facing decision support tools
• Collaborate with the broader data management and data engineering teams to establish standards and practices around ML Ops

Senior Manager, Data Engineering, Provider Analytics

Customer Support

• Manages designated caseload of members who could benefit from Peer Support services
• Schedules and conducts multiple field-based visits per day (clustered by geographic areas)
• Completes assessments and questionnaires to identify barriers and opportunities for intervention
• Works telephonically when not in the field to make outreach calls and receive incoming calls to/from members regarding benefit questions/issues
• Generates referrals to providers, community-based resources, and appropriate services and other resources
• Collaborates as part of the multi-disciplinary health care team to ensure care needs are addressed within members’ care plans
• Documents all encounters with providers, members, and vendors in accordance with internal and established documentation procedures

Peer Support Specialist

AI Engineer

• Proactively and holistically works with enterprise delivery program leaders to define and maintain the architectural runway for business initiatives enabled by emerging AI technologies
• Leads the technical integration design supporting implementation of agentic AI systems, including autonomous and semi-autonomous agents, multi‑agent orchestration, Agent‑to‑Agent (A2A) communication patterns, and AI‑enabled business process transformation
• Partners with Enterprise Analytics, Security, and I&O programs to develop and govern AI‑focused architectural designs that incorporate Model Context Protocol (MCP)–based tool integrations
• Ensures agents operate safely within enterprise boundaries, follow standardized integration patterns, and enhance business capability maturity
• Identifies emerging AI and agentic technology trends that enable future‑state business capabilities and optimizes business processes for AI‑native execution
• Coaches architects, product owners, delivery teams, and business partners to build competency in AI architecture and agentic design patterns

Enterprise AI Architect

Full-stack Engineer

• Operate with intellectual curiosity and critically assess existing processes and procedures to identify opportunities for improvement
• Hold oneself accountable for the accuracy, completeness, quality, and relevance of deliverables to own responsibility for work product
• Exhibit collaborative attitude, willingness to work with others on features that included working team(s) made of cross departmental/interdisciplinary users
• Additional duties as assigned

Software Engineering Intern, Summer 2026

Project Manager

• Leads the program planning process for HR initiatives, creating detailed work plans, timelines, and deliverables
• Translates HR strategic priorities into actionable project and program plans
• Manages multiple concurrent HR projects, ensuring alignment, dependencies, and milestones are tracked
• Establishes and maintains program management standards, templates, and reporting mechanisms
• Monitors execution progress, provides regular status updates, and escalates risks/issues as needed
• Coordinates across HR teams and COEs to align resources and schedule
• Partners with Finance, IT, and other business functions to support HR program execution
• Tracks and reports on success and performance metrics for program delivery
• Drives consistent project management practices across HR, fostering discipline and accountability
• Supports change management and provides consistent and clear communication among all people engaged in the project
• Cultivates an environment of trust, complete transparency, and information sharing
• Continuously looks for ways to improve operational efficiency
• Provides operational and some administrative assistance to program or project leads and SMEs

HR Project Manager

Administrative Assistant

• Provides essential operational and organizational support to the Human Resources Team
• Manages core HR administrative functions including scheduling, document preparation and meeting coordination for the HR Leadership Team
• Supports contract submissions, PO management and requisition processing
• Plays a key role in HR event management, coordinating department-wide events with internal and external stakeholders
• Serves as a reliable point of contact for employees, candidates, and external partners

HR Administrative Assistant

• Lead end-to-end delivery of complex, enterprise-wide (UM transformation) initiatives focused on operational efficiency, program transformation, technology enablement, and performance improvement
• Drive UM modernization efforts through implementation of AI, automation, and advanced analytics solutions to improve medical necessity determinations, throughput, and decision accuracy
• Translate strategic objectives into actionable project plans with clear scope, timelines, financial targets, and measurable outcomes for the UM department
• Manage a high-volume portfolio of projects with significant cross-functional and technology interdependencies, including operations, clinical, medical management, finance, compliance/regulatory, and IT teams
• Establish and manage project governance, including executive steering committees, decision forums, and escalation pathways
• Proactively identify and manage risks related to cost, scope, regulatory compliance, operational disruption, and change adoption
• Track, validate, and report on financial and operational benefits, including cost savings, productivity gains, and return on investment
• Ensure projects comply with healthcare regulations, internal controls, and quality standards.

Senior Project Manager – Utilization Management

• Manage small to large enterprise-level projects with moderate to high risk and interdependencies
• Support projects of major complexity as part of a program team
• Work collaboratively with Sales & Retention and Enterprise Delivery Services teams
• Ensure strategy and business needs are effectively communicated to delivery partners
• Manage project execution, resource deployment, and overall coordination efforts
• Create and maintain detailed project plans based on delivery methodology
• Tailor specific project management techniques to each assignment

Project Manager, Medicare

Manager

• Plans and manages behavioral and/or physical care with members
• Conducts assessments to identify barriers and opportunities for intervention
• Develops care plans that align with the physician’s treatment plans
• Collaborates with multi-disciplinary health care teams

HIV/AIDS Care Manager

Account Manager

• Advance Healthfirst through superior customer service focused leadership in an assigned territory and team
• Educate and train network representatives in key business principles around profitability, network adequacy, quality, etc.
• Promote successful internal collaboration within Healthfirst for our providers
• Propose and implement initiatives or process changes with providers that will ultimately encourage process improvements
• Manage projects and provide coaching/mentoring for staff