Peer Support Specialist

Healthfirst

Peer Support Specialist role at Healthfirst utilizing lived experience to support members struggling with mental health and substance use disorders. Collaborating with healthcare teams and managing member caseloads in New York.

Posted 7/14/2026full-timeNew York City • New York • 🇺🇸 United StatesMid-LevelSenior💰 $40,200 - $54,570 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing a caseload of members requiring Peer Support services while effectively collaborating with a multi-disciplinary health care team. Proficient in conducting assessments, generating referrals, and utilizing computer skills to enhance communication and care coordination.

Highest-signal resume keywords

Peer Specialist CertificationCaseload ManagementEffective Communication SkillsMicrosoft Office ProficiencyTeam Collaboration

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Assessment CompletionQuestionnaire AdministrationReferral GenerationField-Based VisitsTelephonic Support

Soft Skills

Engagement SkillsInterpersonal Skills

Tools & Technologies

Microsoft OutlookMicrosoft WordMicrosoft Excel

Certifications & Qualifications

Peer Specialist CertificationRecovery Peer Advocate Certification

Industry Keywords

Peer Support ServicesCare CoordinationMulti-Disciplinary Health Care TeamCommunity-Based ResourcesDownstate New York Travel

About the role

Key responsibilities & impact

Manages designated caseload of members who could benefit from Peer Support services
Schedules and conducts multiple field-based visits per day
Completes assessments and questionnaires to identify barriers and opportunities for intervention
Works telephonically when not in the field
Generates referrals to providers, community-based resources, and appropriate services
Liaise between service providers to ensure care is coordinated
Collaborate as part of the multi-disciplinary health care team to ensure care needs are addressed

Requirements

What you’ll need

High school diploma or equivalent
Certification or Provisional Certification as Peer Specialist or Recovery Peer Advocate
Demonstrated ability to manage a caseload and work effectively within a team
Work experience requiring effective communication and engagement skills
Proficient computer skills, including a solid understanding of Microsoft Outlook, Word and Excel
Ability to travel around downstate New York which includes the 5 boroughs, Long Island, Orange County, and Westchester

Benefits

Comp & perks

medical, dental and vision coverage
incentive and recognition programs
life insurance
401k contributions