Hanger, Inc.

Manager

• The Group Practice Manager (GPM) leads a small group of O&P clinics that are combined into a group practice, to ensure patients receive timely, high-quality care across a connected network of clinics.
• With 8–10 direct reports, the GPM ensures smooth daily operations, supports high-quality patient care, and fosters team engagement.
• This role may include up to 60% clinical practice, allowing for continued hands-on care while driving performance and alignment across locations.
• Ensure timely, high-quality patient care and satisfaction.
• Connect individual clinics into a cohesive team, sharing resources and addressing gaps between locations to improve efficiency and care coordination.
• Ensure patients are matched with the best-fit specialists.
• Work closely with both sides of the dyad to identify and eliminate delivery barriers, improving speed and quality of care.
• Communicate effectively across all levels—up, down, and across—to maintain alignment, transparency, and coordinated execution.
• Participate in direct patient care (up to 60%) as appropriate.
• Manage staffing plans and support recruitment in partnership with HR.
• Provide mentorship and oversight to clinical staff, promoting best practices and quality standards.
• Partner with clinicians and the CSA team to ensure proper training and care capabilities across clinics.
• Promote clinical excellence through mentorship, training, and adherence to best practices.
• Foster a unified, collaborative culture that supports employee engagement and growth.
• Oversee daily operations across multiple clinics, ensuring efficiency and consistency.
• Align clinical and operational strategies with dyad partners and regional leadership.
• Manage resource planning, forecasting, and project delivery.
• Support strategic initiatives and partnerships within the market.
• Ensure compliance with healthcare regulations and organizational policies.
• Serve as a thought leader, bringing innovative ideas to improve care and operations.
• Maintain a dual focus on operational and financial performance while advocating for employee engagement and patient experience.
• Monitor KPIs and financial performance across the group practice.
• Manage budgeting, forecasting, and financial reporting.
• Implement incentive models that reward productivity, quality, and engagement.
• Manage and communicate the market strategy and business plan in alignment with the organization's current and future goals and objectives.
• Build and maintain relationships with local healthcare providers, stakeholders, and the community.

Group Practice Manager

Project Manager

• Manage all Hanger Clinic projects and continuous improvement activities requiring extensive collaboration with leaders throughout the organization
• Provide leadership and direction to the prioritization of Hanger Clinic activities in line with overarching Hanger priorities
• Identify, procure, and maintain a project management tracking software in collaboration with IT team
• Provide analytical support to key projects and initiatives as required including trend analysis
• Lead change management processes involving key projects as necessary
• Provide guidance on transformational changes within the organization
• Provide direction and leadership to all stakeholders in the performance of project assignments and activities
• Guide the definition and documentation of projects and continuous improvement activities including scope and detailed requirements, based on an understanding of the business goals and objectives, as well as user needs.
• Develop and manage project budgets that include necessary capital expenditures, operational expenses and labor requirements and track actual spend against that budget.

Project Manager III – Operations, Organizational Change

Compliance

• Perform internal information technology system audits and risk assessments.
• Develop and implement an audit and control framework to monitor IT production environments for potential system integrity exposure and control weaknesses.
• Report findings to management and communicate recommendations for corrective actions.
• Communicate emerging issues, potential risks, audit results, and IT compliance issues to all impacted areas in a timely fashion.
• Design and manage projects consistent with the IT organization’s SDLC.
• Monitor compliance across all of IT’s systems and processes.
• Develop risk response action plans to address risk factors identified in the organizational risk profile.

IT Compliance Analyst – IV

Customer Success Manager

• Ensure Hanger’s supply chain has a consistent workflow, interface, and response to our external customers.
• Define and manage the implementation and execution of Customer Support programs and policies for Hanger’s customers.
• Monitor performance within our sales support organization as well as our inside sales functions.
• Make necessary changes to foster a culture of continuous improvement, enabling positive experiences for our customers.
• Support customers as they transition from Sales prospects to active customers.
• Drive process standardization, reputation management, customer retention, and growth.
• Manage various channels of customer communication.
• Analyze customer feedback, complaints, or questions and make recommendations.
• Conduct analysis of existing processes and introduce new and existing tools that will effectively improve work processes and outcomes.
• Build industry and technical knowledge of O&P and apply to service levels.
• Approximately 20% travel for onsite collaboration with HFN Customer Service teams and leaders and understanding of product portfolio and processes.

Manager, Customer Success

Financial Planning and Analysis

• Lead the annual budgets, monthly forecasts, strategic planning, and variance analyses for the Distribution business unit
• Adhere to the financial calendar ensuring milestones are achieved with ease, issues are resolved early, and resolutions communicated properly
• Provide leadership with routine and ad hoc reporting focused on identifying underlying business trends, and collaborate directly with stakeholders to identify opportunities for improvement
• Analyze financial and operational data, and develop financial models used to guide business decisions (e.g., profitability by customer/product line, price-volume-mix, margin analysis, waterfalls and bridges for variances, etc.)
• Create and deliver formal presentations of financial results to senior management (Monthly Business Reviews, Budget Presentations, Strategic Plan Presentations, etc.), being the finance voice behind the numbers in support of business partners – areas include, but are not limited to, revenue, cost of sales (Materials, Freight, Labor), operating expenses, Adjusted EBITDA, etc.
• Work with business partners to identify opportunities to improve financial performance
• Participate in a variety of assigned projects, preparing financial “what if” analyses and written reports
• Provide timely responses and deliverables to requests from internal customers from functions including Sales, IT, Marketing, Accounting, Corporate Finance, and other segment owners
• Review and enhance reporting and analytical processes and controls
• Design, automate, and deliver high quality standard monthly and quarterly reporting packages

Senior Financial Analyst – Products & Services

Events

• Set the overarching vision and multi-year strategy for Hanger LIVE and the Global Partners Summit, aligned to Hanger's brand and growth objectives
• Lead all phases of event delivery, from strategic planning and budget ownership through to on-site execution and post-event analysis
• Establish frameworks, processes, and standards that ensure consistency, quality, and scalability across both event platforms
• Present event strategy, performance, and recommendations to the CMO and senior leadership team
• Create and lead operating mechanisms to drive ongoing progress for Global Partners Summit Communications
• Work with internal and external communications teams to develop and oversee integrated, multi-channel communication strategies for both events, targeting internal teams, global partners, and external audiences
• Champion compelling, on-brand storytelling across all event touchpoints, from promotional campaigns and digital content to keynote messaging and partner briefings
• Serve as a senior communications lead for high-stakes partner and stakeholder interactions surrounding both events
• Serve as a senior relationship owner for Hanger's global partner network, cultivating meaningful partnerships that extend beyond individual events
• Define and lead a partner engagement strategy that maximises participation, satisfaction, and long-term value from both Hanger LIVE and the Global Partners Summit
• Oversee the full partner journey from onboarding and briefings through to post-event follow-up and ongoing relationship management
• Oversee the logistics and delivery of Hanger's internal events, ensuring they are well-organised, on-brand, and aligned with company culture and objectives
• Directly manage and develop an Internal Events Manager, providing strategic direction, day-to-day guidance, and ongoing mentorship
• Review and approve internal event plans, budgets, and timelines owned by the Internal Events Logistics Manager
• Ensure consistency and quality standards across both external flagship events and internal event programming
• Serve as a strategic partner to the CMO, contributing to broader marketing planning and brand strategy
• Build strong cross-functional relationships to ensure event programming is aligned with business needs
• Manage and oversee external agencies, production partners, and vendors to deliver high-quality outcomes within budget

Director of Strategic Events

• The Analyst II is responsible for the tracking, completion, and submission of assigned Hanger Clinic credentialing, business licenses, Federal and/or State enrollment/re-enrollment/renewal applications and related disclosures.
• Requires initial associated regulatory research that is verified with the manager prior to implementing process changes.
• Attention to detail and accuracy to complete related applications.
• Partner with other teams as needed to complete enrollment related tasks for other patient service program offerings.
• Collaboration and coordination with teams like Enterprise Compliance, Managed Markets and RCM as required.
• Reviews, supports/contributes to and completes documentation collection of regulatory information used for successful submission of applications.
• Responsible for timely completion and submission of associated applications, tracking status changes and communication of barriers interfering with timely obtainment.
• Provides support and assistance with data collection, as requested for Medicaid, Medicare, and other Federal/State programs regulatory changes impacting enrollment processes.
• Supports submission of applications for licenses, which could include DME/State and local jurisdiction uses.
• Communication is key to meeting job requirements.
• Perform all tasks expeditiously and timely.
• Participates in cross-training as requested.
• Other projects as assigned.

Regulatory Compliance Analyst II

• Manage and coordinate Hanger LIVE and national patient-focused event logistics with event teams from pre-planning to concept development to completion to include but not limited to registration, communication, agendas, scheduling, travel/transportation, accommodations, menus, liaison with education component/vendors/exhibits, audio-visual, presentation and event production.
• Research and negotiate vendor/venue contracts and provide oversight of vendor/venue commitments to include hotel, travel, AV, décor, scanning, furniture, entertainment, printers, mobile applications, drayage, and transportation and video/photo crews.
• Develop, oversee and actively manage all areas of the Hanger LIVE budget.
• Partner with internal teams and external vendors to clearly communicate event execution timing and expectations.
• Research and recommend new systems and applications supporting conferences and events.
• Interact with senior leadership to provide updates and recommendations on event execution and planning.
• Provide on-site event leadership and partnership to deliver event as planned and serve as on-site lead for clear direction, to answer questions and provide solutions.
• Assist with the coordination, planning and execution of other large-scale enterprise events and meetings that require advanced logistics and support to include but limited to regional meetings, Board meetings, and town halls.

Director of National Events

Analyst

• Review and organize incoming acquisition information
• Develop pro forma and business case for potential acquisitions
• Assist in preparation of term sheets and cover letters
• Perform and coordinate due diligence
• Present analysis of acquired companies’ financial results versus the pro forma and budget
• Develop analyses, projections, reports, and presentations
• Provide supporting data for and present working capital computation
• Leverages AI ‑ enabled tools and automation to improve efficiency, accuracy, and the quality of insights across workflows
• Assist with tasks as required; scanning, data entry, scheduling of conference calls, coordination of travel / meetings, etc.

Mergers & Acquisitions Analyst III

Accountant

• Perform monthly, quarterly, and yearly close processes including preparation of journal entries
• Review expenses at a cost center level for accuracy and understanding of key trends
• Ensure Balance Sheet accounts are properly calculated, supported, and reconciled
• Involved in all aspects of External and Internal audit activities
• Perform analysis as well as assist in reviewing or enhancing analysis and analytical processes and controls
• Prepare monthly reporting and analysis of certain key balance sheet and income statement accounts
• Assist in developing and maintaining internal SOC documentation and controls, reconciliations, monitor operational/industry/regulatory changes and develop new processes and policies to accommodate accordingly
• Provide timely responses and deliverables to requests from internal customers from functions including Sales, Customer Service, Procurement, Supply Chain, Technology, and department owners
• Participate in various department-wide initiatives
• Perform other job duties and ad hoc projects assigned

Staff Accountant

Full-stack Engineer

• Leads the architecture, design, and implementation of complex software systems and enhancements across local, networked, or Internet-related platforms; defines standards and patterns for the broader engineering team.
• Writes, reviews, and approves code using current programming languages and technologies; establishes coding best practices and conducts technical design reviews.
• Leads testing strategies, debugging, and quality assurance practices across projects; champions engineering excellence and non-functional requirements such as scalability and reliability.
• Authors and maintains comprehensive technical documentation, architectural decision records, and procedures for installation, maintenance, and onboarding.
• Partners with product management, business stakeholders, and end users to define system requirements, evaluate trade-offs, and translate business needs into scalable technical solutions.
• Champions secure software development practices, ensuring solutions meet security, compliance, and governance standards; proactively identifies and mitigates risk across the system lifecycle.