Guild Garage Group

Customer Support

• Provide front-line and Tier 2 support across multiple brands.
• Administer key applications (ServiceTitan, Microsoft 365/Entra ID, Intune/Autopilot, IBM MaaS360)
• Maintain reliable, secure networks (Wi-Fi, firewalls, VPN).
• Partner with co-managed helpdesk and internal teams to resolve issues, document solutions, and drive process improvements as new acquisitions are onboarded and technology is standardized.

IT Systems – Support Specialist

General Counsel

• Lead all legal aspects of corporate governance, risk, compliance, divestitures, integrations, mergers, and acquisitions including due diligence, structuring, negotiation, and closing
• Provide legal guidance to executive leadership on corporate strategy, risk, insurance and compliance matters
• Draft, review, and negotiate contracts including purchase agreements, vendor contracts, employment agreements, and partnership agreements
• Oversee corporate governance, entity structuring, and compliance across multiple states and operating companies
• Manage external legal counsel and optimize legal spend and performance
• Assist in insurance strategy, claims management, and risk exposure analysis
• Develop and implement legal policies, procedures, and risk mitigation strategies
• Ensure compliance with federal, state, and local regulations, including labor laws and industry-specific requirements
• Support HR and leadership on employment-related legal matters, disputes, and investigations
• Oversee litigation, claims, and dispute resolution processes
• Provide training to leadership teams on legal and compliance topics
• Support ongoing integration of acquired businesses from a legal and compliance perspective

Head of Legal – General Counsel

Accounts Receivable

• Oversee the end-to-end accounts receivable process, including invoicing, cash application, and collections.
• Train and support brand level staff regarding the proper use of the CRM/Sales Order system.
• Manage customer accounts, monitor aging reports, and minimize overdue receivables.
• Develop and implement procedures to collect outstanding payments and reduce Days Sales Outstanding (DSO).
• Provide oversight to brand team members regarding collection efforts.
• Monitor and manage credit risks to minimize bad debt exposure.
• Ensure compliance with financial regulations, company policies, and internal controls.

IT Systems – Support Specialist

Head of Legal – General Counsel

Accounts Receivable Manager