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Guild Garage Group

IT Systems – Support Specialist

Guild Garage Group

IT Systems & Support Specialist providing front-line support and administering applications for Guild Garage Group. Ensuring smooth operations across networks and helping multiple brands maintain reliable IT infrastructure.

Posted 6/9/2026full-timeArizona, Utah • 🇺🇸 United StatesMid-LevelSenior💰 $50,000 - $60,000 per yearWebsite

Tech Stack

Tools & technologies
DNSFirewallsMacOSTCP/IP

About the role

Key responsibilities & impact
  • Provide front-line and Tier 2 support across multiple brands.
  • Administer key applications (ServiceTitan, Microsoft 365/Entra ID, Intune/Autopilot, IBM MaaS360)
  • Maintain reliable, secure networks (Wi-Fi, firewalls, VPN).
  • Partner with co-managed helpdesk and internal teams to resolve issues, document solutions, and drive process improvements as new acquisitions are onboarded and technology is standardized.

Requirements

What you’ll need
  • Experience in an IT support/administrator role.
  • Strong troubleshooting across Windows/macOS, browsers, networking (TCP/IP, DHCP/DNS), and common peripherals.
  • Hands-on experience with Microsoft 365/Entra ID and Intune/Autopilot; comfort with PowerShell is a plus.
  • Experience with mobile device management (IBM MaaS360 or similar) and endpoint security/AV.
  • Familiarity with modern Wi-Fi and firewall platforms (Unifi/Fortinet/Meraki or similar).
  • Customer-first communicator able to translate technical issues for non-technical users; excellent documentation habits.

Benefits

Comp & perks
  • Competitive pay with incentives and mileage/travel reimbursement
  • Health, Vision, Dental, PTO, Holidays, 401k and matching
  • Employee Discount
  • Employee Referral
  • Opportunities for training and development

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
IT supporttroubleshootingWindowsmacOSTCP/IPDHCPDNSmobile device managementendpoint securityPowerShell
Soft Skills
customer-first communicationtechnical translationdocumentation