Growe

Security Engineer

• Own end-to-end cybersecurity, information security, and IT security across the company, covering both internal security (breach attempts, internal network monitoring) and product security (product-related threats and risks)
• Define, evolve, and execute the company-wide cybersecurity strategy and security roadmap aligned with business and product priorities
• Establish and enforce security policies, standards, procedures, and organization-wide security controls
• Lead security risk management, including risk assessments, risk register ownership, and mitigation planning
• Ensure compliance with regulatory and industry standards (e.g., GDPR, ISO 27001, SOC 2) and manage internal/external audits
• Oversee secure architecture across cloud infrastructure, applications, SDLC, and IAM, including review of critical architectural decisions
• Define and enforce security standards for encryption, key management
• Own security operations, including monitoring, detection, response capabilities, and incident response for critical (P0/P1) events
• Drive Application Security and DevSecOps practices (SAST, DAST, SCA, CI/CD security controls, threat modeling) in collaboration with engineering teams
• Oversee IAM, endpoint, and workforce security, including access control models, EDR strategy, device security, and joiner/mover/leaver processes
• Lead fraud prevention, vendor security, and internal/external abuse investigation processes, while managing security KPIs, reporting, budget, and team scaling
• Manage a large cybersecurity team, including Cloud Security, SOC, Application Security / DevSecOps, Endpoint Security, IAM, and Information Security functions.

Cybersecurity Officer

Backend Engineer

• Support the current functionality and maintain backward compatibility for the releases;
• Take part in analyzing tasks, decompose them into sub-tasks, and estimate the development time;
• Deliver completed tasks for testing and provide advisory assistance to QAs during testing;
• Take part in analyzing and tuning system designs to identify and fix performance bottlenecks;
• Identify areas for improvement and add them to tech debt;
• Perform merge request cross-review.

Senior .Net Developer

Artificial Intelligence

• Define and drive the company-wide AI strategy, identifying key opportunities for AI transformation across products, engineering, and operations;
• Develop and maintain the AI adoption roadmap, including the selection of AI technologies, tools, and platforms;
• Integrate AI solutions into company processes, including software development, data analysis, QA/testing, documentation, and customer support workflows;
• Build and support internal platforms and tools that enable teams to effectively leverage AI capabilities;
• Collaborate with engineering, analytics, and product teams to identify and implement practical AI use cases;
• Lead internal AI initiatives, including experimentation, proof-of-concept projects, and rapid evaluation of emerging AI tools;
• Educate and support teams in adopting AI tools and best practices through workshops, training sessions, and internal knowledge sharing;
• Promote and develop a strong AI-driven culture across the organization;
• Provide internal AI consulting to business units, helping identify opportunities and evaluate the potential ROI of AI initiatives.

Head of AI Transformation

Business Development Rep

• Execute the strategy for affiliate partner acquisition;
• Travel actively and communicate with partners;
• Build and grow long-term relationships with high-value affiliates;
• Negotiate custom deals (RevShare, Hybrid, CPA) and exclusive offers;
• Collaborate with brand and affiliate teams on joint initiatives;
• Represent the company at major industry conferences and networking events (SBC, SIGMA, IGB, etc.);
• Research of the industry insights and market situation;
• Initiate strategic partnerships and co-branded activations through day-to-day communication, live meet-ups and joint activities;
• Work closely with the marketing and affiliate team to align affiliate marketing strategies with overall business goals.

Senior Business Development Manager

QA Engineer

• Manage and guide a QA team focused on evaluating customer support calls, chats, and emails;
• Ensure all customer interactions meet high-quality standards and comply with gambling industry regulations;
• Provide regular coaching, training, and constructive feedback to QA specialists;
• Develop, calibrate, and improve QA scorecards and evaluation processes;
• Track team performance metrics and prepare quality reports for stakeholders.

VIP QA Team Lead

Customer Support

• Analyze Chats/Emails/Calls processed by the VIP Customer Support Agents and VIP Account Managers;
• Act as the main point of contact for assigned high-value clients;
• Build and maintain strong, long-term relationships;
• Handle inquiries, issues, and escalations for different brands within the company;
• Adapt communication style and service standards according to each brand’s guidelines;
• Maintain deep knowledge of each brand’s products, services, and promotions;
• Demonstrate flexibility with schedules and workload;

VIP Customer Support Representative

Customer Success Manager

• Prepare a strategic monthly calendar tailored for Casino and Sports customers and use analytics to drive decisions;
• Prepare weekly analysis on the performance of campaigns and measure profitability;
• Analyze player behaviors and create segmentations and offers that align with playing style;
• Plan, execute, and optimize campaigns for player upselling, retention, and reactivation on a daily basis;
• Collaborate with content, design, and product teams to deliver engaging and relevant promotions;
• Manage communications across email, SMS, push notifications, and in-app messages;
• Identify key sports and casino events in the market and align with special promotions;
• Track, measure, and report on key performance metrics such as retention rate, reactivation rate, churn rates, and monthly pulsation flows;
• Deep into different metrics: ARPU (Average Revenue Per User), Campaign conversion rates (acceptance, usage, wagered %), communication metrics (Open Rate, Click-Through Rate, Conversion Rate, Delivery Rate);
• Perform A/B testing and hypothesis to drive continuous improvements in CRM performance.

VIP CRM Manager

• Analyze Chats/Emails/Calls processed by the VIP Customer Support Agents and VIP Account Managers;
• Be meticulous in identifying mistakes, areas of improvement, as well as underlining positive aspects when checking the Chats/Emails/Calls;
• Provide detailed and structural feedback on the VIP CS/AM Agents' performance;
• Be able to clearly express your point of view to those you evaluate;
• Cooperate with the VIP Trainer to create Performance Improvement Plans for VIP CS/AM Agents;
• Cooperate with the VIP CS and VIP AM teams to be on track with the processes set for VIP CS/VIP AM agents;
• Inform the Management about the cases requiring urgent attention;
• Share your ideas/suggestions on improving the current processes of communication with VIP users;
• Perform the tasks that are sometimes repetitive, yet involve the elements of creativity.

QA Officer, Customer Support

Influencer Marketing

• Develop and execute local influencer marketing strategies to drive deposits, revenue growth, and ROI;
• Identify, attract, and onboard relevant streamers, tipsters, and micro-influencers across LatAm region;
• Build and scale long-term partnerships with local influencers in performance-driven environments;
• Manage influencer campaigns end-to-end: brief creation, negotiation, technical task preparation, content approval, publishing control, and performance tracking;
• Monitor and optimize campaign results based on key metrics such as deposits, reach, CPA, engagement, and ROI;
• Conduct ongoing market and competitor research to stay ahead of local trends and identify new growth opportunities;
• Manage allocated budgets and ensure efficient spending aligned with performance goals.

Influencer Marketing Manager

• Develop and maintain server-side applications
• Ensure ongoing functionality and maintain compatibility with previous releases by supporting and updating existing features
• Contribute to system design analysis and optimization to identify and address performance issues
• Identify and document areas for technical improvement and manage them within the technical debt framework
• Review and provide feedback on merge requests to ensure code quality and consistency

Senior .NET Developer

Brand Manager

• Develop and manage VIP activations such as events and gifting campaigns;
• Build creative briefs and ensure that each activity reflects the VIP brand positioning and strategy;
• Prepare quarterly brand activation calendars;
• Oversee full project lifecycle: concept → brief → approval → production → execution;
• Coordinate external agencies, suppliers, and internal stakeholders;
• Ensure timely delivery of all elements according to brief and budget;
• Prepare and manage project budgets;
• Collect reports, photos, and video materials after each activation;
• Track performance indicators (ROI, engagement, retention impact);
• Ensure all activities meet brand guidelines, tone, and style;
• Supervise design, gifting, and merchandise outputs;
• Work closely with VIP Account Managers, SMM Managers, Procurement, and Legal & Finance teams.