Grow Therapy

Operations

• Process, log, and respond to inbound medical record requests from clients, insurance companies, attorneys, and other valid requesters within required timeframes
• Review and validate request documents, authorizations, subpoenas, and records for production to ensure that all releases are accurate, complete, and in compliance with federal and state regulations, HIPAA, and other relevant privacy laws governing the release of mental health information
• Maintain strict confidentiality and safeguard all patient information in accordance with privacy regulations and company policy
• Communicate with clients, Grow providers, and other requesters to clarify or obtain additional information, assist with their records needs, and provide status updates
• Collaborate with teammates on special projects including broader chart audits, and serve as a resource to other Grow teams with ROI or records questions

Specialist II, Release of Information Operations

Full-stack Engineer

• Define and own the long-term technical vision for core Marketplace, Scheduling, Booking, and Provider Operations systems.
• Architect scalable fullstack systems that support high-volume matching, transactions, availability management, and operational workflows
• Design and evolve matching, search, and personalization capabilities, including semantic search, recommendation systems, and applied AI patterns.
• Continually improve key marketplace flows such as appointment management, provider discovery, cancellation handling, and practice setup.
• Develop operational frameworks for planning, prioritization, incident management, and delivery excellence.
• Use data deeply by instrumenting systems, measuring impact, and optimize marketplace performance and provider-client matching success.
• Lead and mentor a high-performance engineering team, raising the bar for technical execution, communication, and problem-solving.
• Create documentation, playbooks, and architectural guardrails to ensure consistency, quality, and efficiency across the engineering lifecycle.
• Advocate for both client and provider experience needs, translating insights into technical investments and roadmap priorities.

Senior Software Engineer – Marketplace

Recruitment

• Manage the full-cycle recruitment process from role kick-off to close, including managing pipelines in Greenhouse, strategic sourcing, and maintaining a strong flow of recruiter screens.
• Own roles across all levels, with a focus on from entry-level to mid-level, but with room to flex for more senior roles.
• Partner strategically with hiring managers and department leaders to gain a deep understanding of requirements, advise on interview panels, and inform hiring decisions.
• Demonstrate success in fast-paced, scaling environments where proactive outreach, process efficiency, and metric-based performance are key.
• Build and execute advanced sourcing strategies on platforms like LinkedIn, Gem, Juicebox and other sourcing channels to engage top-tier passive talent.
• Use data and funnel analytics to drive decisions that improve recruiting efficiency, optimize pipelines, and influence hiring managers.
• Deliver an exceptional candidate experience, ensuring timely and clear communication while effectively selling Grow Therapy’s mission and technical vision.

Specialist II, Release of Information Operations

Senior Software Engineer – Marketplace

Senior Business Recruiter – Contract