Groups Recover Together

Operations

• Lead, coach, and develop a multi-location team of Recovery Support Coordinators
• Oversee and optimize day-to-day operations across multiple sites
• Drive accountability for regional and state-level KPIs
• Provide regular performance reports to state and regional leadership
• Engage in community outreach and education to strengthen partnerships and raise awareness of Groups’ services

Recovery Operations Supervisor

Counselor

• Lead 3–4 one-hour group therapy sessions per day using a structured, evidence-based curriculum.
• Facilitate group discussions using a “plug and play” approach from approved modalities to meet members where they are within the guardrails of our clinical framework.
• Collaborate with prescribers, care navigators, and recovery coaches.
• Monitor member progress and document outcomes.
• Support a positive, recovery-oriented environment for members.
• Engage in local community outreach to promote Groups’ mission.

Substance Use Counselor

• Lead 2–3 one-hour group therapy sessions per day using a structured, evidence-based curriculum
• Facilitate group discussions using a “plug and play” approach from approved modalities to meet members where they are within the guardrails of our clinical framework
• Collaborate with prescribers, care navigators, and recovery coaches
• Monitor member progress and document outcomes
• Support a positive, recovery-oriented environment for members
• Engage in local community outreach to promote Groups’ mission

• Responsible for preparing and submitting medication prior authorization requests and renewals.
• Investigate and resolve payer responses; communicate outcomes to appropriate teams; document actions in the EMR.
• Coordinate administrative duties such as prescription creation, attendance, payment collection, etc., as part of the Safety Net Program, and ensure program protocols are followed.
• Monitor and ensure procedural compliance for virtual Direct Observed Toxicology collections via oral swabs, troubleshooting and escalating issues as they arise.
• Responsible for accurate and timely entry of toxicology results, including confirmatory and state-specific (e.g., Kentucky) results.
• Collaborate with field clinical & operational teams to investigate and resolve workflow or data discrepancies.
• Maintain accurate medication records and compliance by processing prescription cancellations as needed.
• Ensure Accuracy in Data Management.
• Audit and maintain member information within the EMR system to ensure data integrity and compliance.
• Identify and communicate process improvement initiatives to enhance member care.
• Provide flexible and responsive support to Care Teams with additional administrative duties as assigned.
• Support clinical and operational scheduling, including staff and group coverage assignments.
• Provide timely, professional communication to internal teams, members, and external partners.

Operations Support Coordinator

Full-stack Engineer

• Design, develop, and maintain robust, scalable, and efficient software solutions
• Work across the full stack, ensuring seamless integration between internal backend APIs, frontend software, and third party systems
• Collaborate with product managers, designers, and engineers to define features and deliver high-quality software on time
• Review and improve existing systems for performance, security, and maintainability
• Mentor junior engineers, providing technical guidance and helping to foster a collaborative and inclusive environment
• Write clean, maintainable, and testable code
• Develop automated tests and ensure test coverage
• Participate in code reviews to uphold code quality standards
• Ensure software meets the regulatory and security requirements in the healthcare space
• Continuously learn and adapt to new technologies and industry trends

Senior Software Engineer

• Lead 2–3 one-hour group therapy sessions per day using a structured, evidence-based curriculum.
• Facilitate group discussions using a “plug and play” approach from approved modalities to meet members where they are within the guardrails of our clinical framework.
• Collaborate with prescribers, care navigators, and recovery coaches.
• Monitor member progress and document outcomes.
• Support a positive, recovery-oriented environment for members.
• Engage in local community outreach to promote Groups’ mission.