Operations Support Coordinator

Groups Recover Together

Operations Support Coordinator role managing operational workflows for member care at Recover Together, Inc. Handling administrative tasks related to medication prior authorizations and toxicology results.

Posted 7/6/2026full-timeRemote • 🇺🇸 United StatesJuniorMid-Level💰 $45,000 - $56,000 per yearWebsite

About the role

Key responsibilities & impact

Responsible for preparing and submitting medication prior authorization requests and renewals.
Investigate and resolve payer responses; communicate outcomes to appropriate teams; document actions in the EMR.
Coordinate administrative duties such as prescription creation, attendance, payment collection, etc., as part of the Safety Net Program, and ensure program protocols are followed.
Monitor and ensure procedural compliance for virtual Direct Observed Toxicology collections via oral swabs, troubleshooting and escalating issues as they arise.
Responsible for accurate and timely entry of toxicology results, including confirmatory and state-specific (e.g., Kentucky) results.
Collaborate with field clinical & operational teams to investigate and resolve workflow or data discrepancies.
Maintain accurate medication records and compliance by processing prescription cancellations as needed.
Ensure Accuracy in Data Management.
Audit and maintain member information within the EMR system to ensure data integrity and compliance.
Identify and communicate process improvement initiatives to enhance member care.
Provide flexible and responsive support to Care Teams with additional administrative duties as assigned.
Support clinical and operational scheduling, including staff and group coverage assignments.
Provide timely, professional communication to internal teams, members, and external partners.

Requirements

What you’ll need

High school diploma or equivalent required
Associate’s degree preferred, or 2+ years of relevant experience
At least 1-2 years of experience in healthcare administration or a similar administrative role.
Fluency with Google Suite (Sheets, Docs, Meet, Drive, etc.) and Microsoft Office applications
Familiarity with electronic medical records (EMR) systems
Ability to troubleshoot minor technological challenges and learn new software systems or processes as needed.
Exceptional accuracy in data entry while maintaining productivity.
Strong ability to prioritize tasks and manage complex administrative duties with attention to detail while meeting deadlines with little supervision.
Ability to manage confidential and highly sensitive information in compliance with HIPAA and 42 CFR Part 2 guidelines.
Ability to troubleshoot issues, identify solutions, appropriately escalate concerns, and adapt to new challenges effectively.
Ability to work independently and as part of a team to achieve shared goals and maintain operational efficiency.
Exceptional verbal and written communication skills, including the ability to effectively communicate data-related issues and solutions to team members or supervisors.
Willingness to work evenings as needed to provide appropriate member care.

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Groups Recover Together Website LinkedIn All Job Openings 501 - 1000 employees Founded 2014 ⚕️ Healthcare Insurance 🌍 Social Impact 🧘 Wellness Healthcare Insurance
Social Impact
Wellness Groups Recover Together is a recovery support organization that specializes in helping individuals regain control of their lives from substance use disorders, particularly focusing on opioid recovery. They offer fast access to Suboxone treatment and provide a range of support options, including in-person and virtual treatment, while accepting insurance and Medicaid. With a non-judgmental approach and a strong emphasis on community support, Groups aims to help members rebuild their lives and maintain their recovery effectively. Operations Support Coordinator Job not on LinkedIn 🔥 20 minutes ago 🇺🇸 United States – Remote 💵 $45k - $56k / year ⏰ Full Time 🟢 Junior 🟡 Mid-level ⚙️ Operations 🚫👨‍🎓 No degree required Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Responsible for preparing and submitting medication prior authorization requests and renewals.
Investigate and resolve payer responses; communicate outcomes to appropriate teams; document actions in the EMR.
Coordinate administrative duties such as prescription creation, attendance, payment collection, etc., as part of the Safety Net Program, and ensure program protocols are followed.
Monitor and ensure procedural compliance for virtual Direct Observed Toxicology collections via oral swabs, troubleshooting and escalating issues as they arise.
Responsible for accurate and timely entry of toxicology results, including confirmatory and state-specific (e.g., Kentucky) results.
Collaborate with field clinical & operational teams to investigate and resolve workflow or data discrepancies.
Maintain accurate medication records and compliance by processing prescription cancellations as needed.
Ensure Accuracy in Data Management.
Audit and maintain member information within the EMR system to ensure data integrity and compliance.
Identify and communicate process improvement initiatives to enhance member care.
Provide flexible and responsive support to Care Teams with additional administrative duties as assigned.
Support clinical and operational scheduling, including staff and group coverage assignments.
Provide timely, professional communication to internal teams, members, and external partners. 🎯 Requirements
High school diploma or equivalent required
Associate’s degree preferred, or 2+ years of relevant experience
At least 1-2 years of experience in healthcare administration or a similar administrative role.
Fluency with Google Suite (Sheets, Docs, Meet, Drive, etc.) and Microsoft Office applications
Familiarity with electronic medical records (EMR) systems
Ability to troubleshoot minor technological challenges and learn new software systems or processes as needed.
Exceptional accuracy in data entry while maintaining productivity.
Strong ability to prioritize tasks and manage complex administrative duties with attention to detail while meeting deadlines with little supervision.
Ability to manage confidential and highly sensitive information in compliance with HIPAA and 42 CFR Part 2 guidelines.
Ability to troubleshoot issues, identify solutions, appropriately escalate concerns, and adapt to new challenges effectively.
Ability to work independently and as part of a team to achieve shared goals and maintain operational efficiency.
Exceptional verbal and written communication skills, including the ability to effectively communicate data-related issues and solutions to team members or supervisors.
Willingness to work evenings as needed to provide appropriate member care. Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score Similar Jobs Early Access Operations Specialist 🔥 41 minutes ago Ultragenyx 501 - 1000 🧬 Biotechnology 💊 Pharmaceuticals Website LinkedIn All Job Openings Early Access Operations Specialist providing operational support for global Managed Access programs. Collaborating with study sites, internal partners, and external vendors on early access requests. 🇺🇸 United States – Remote 💵 $82.2k - $101.5k / year ⏰ Full Time 🟢 Junior 🟡 Mid-level ⚙️ Operations 🚫👨‍🎓 No degree required 🦅 H1B Visa Sponsor Associate, Operations – Northeast TX/OK 🔥 4 hours ago Team Rubicon 51 - 200 🤝 Non-profit 🤲 Charity 🌍 Social Impact Website LinkedIn All Job Openings Associate in Operations at Team Rubicon working to enhance disaster response strategies and community partnerships. Responsible for coordinating activities and supporting volunteer leaders in the field. 🇺🇸 United States – Remote 💵 $48.9k - $68.6k / year ⏰ Full Time 🟢 Junior 🟡 Mid-level ⚙️ Operations Renewal Operations Coordinator 🔥 4 hours ago Angle Health 11 - 50 ⚕️ Healthcare Insurance 🏢 Enterprise Website LinkedIn All Job Openings Renewal Operations Coordinator at Angle Health supporting administrative and operational tasks for the Renewal Team. Ensuring efficient workflows and team collaboration in the healthcare sector. 🇺🇸 United States – Remote 💵 $50k - $65k / year ⏰ Full Time 🟢 Junior ⚙️ Operations Deal Operations Strategist 🔥 4 hours ago ElevenLabs 1 - 10 Website LinkedIn All Job Openings Deal Operations Strategist at ElevenLabs managing pricing strategies and complex enterprise deals in the rapidly evolving AI industry. Collaborating closely with sales, finance, and engineering teams. 🇺🇸 United States – Remote 💰 $19M Series A on 2023-06 ⏰ Full Time 🟡 Mid-level 🟠 Senior ⚙️ Operations Operations Manager 🕒 Yesterday Transgender Law Center 11 - 50 🤝 Non-profit 🌍 Social Impact Website LinkedIn All Job Openings Operations Manager managing internal systems, infrastructure, and operational practices at BLMP, focusing on IT and onboarding processes. 🇺🇸 United States – Remote 💵 $80k / year ⏰ Full Time 🟡 Mid-level 🟠 Senior ⚙️ Operations View More Operations Jobs 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Find jobs using your resume Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Medication Prior AuthorizationData ManagementPrescription CreationToxicology Results EntryProcess Improvement Initiatives

Soft Skills

Attention to DetailTask PrioritizationEffective CommunicationProblem-SolvingTeam Collaboration