Gravitee

Solutions Engineer

• Drive Technical Sales Success : Partner with Account Executives to lead the technical sales process, demonstrating Gravitee’s value and transforming prospects into happy, successful customers.
• Understand & Solve Customer Challenges : Dive deep into customer needs, conducting discovery sessions, delivering impactful product demos, leading Proof of Concepts (PoCs), and providing expert technical guidance.
• Support and Grow Existing Accounts : Collaborate with Customer Success Managers and Technical Account Managers to ensure our current customers maximize the value they get from Gravitee, identifying opportunities for growth and expansion.
• Foster Strategic Partnerships : Engage with partners and service providers to explore new opportunities and technical collaborations that extend Gravitee’s reach and impact.
• Shape the Future of Gravitee : Work closely with marketing, product development, and other teams to influence product evolution, provide customer feedback, and contribute to webinars, blog posts, and other content initiatives.

Solutions Engineer, EMESA South

Artificial Intelligence

• Build. Automate. Innovate.
• You will be embedded directly into the heart of our business engine, identifying manual "friction points" and replacing them with elegant, AI-powered automations.
• Your projects will include: Process Automation, AI-Assisted Prototyping, Smart Reporting, Tangible Delivery.
• You will own at least one major automation project from initial discovery to final documentation and leadership presentation.

AI Innovation Intern

Financial Planning and Analysis

• You won’t just use QBO, Hubspot, Cledara, HiBob, TriNet and Tipalti; you’ll weave them together into a seamless, automated ecosystem.
• You’ll lead the design and deployment of finance systems from the ground up moving beyond advising to real-world execution.
• Forget strategy decks. You will deploy hands-on AI and automation into real finance workflows, from streamlining Quote-to-Cash to globalising payroll via TriNet and HiBob.
• You're fluent in the TA and Ops/data hybrid: FP&A, R2R, funnel diagnostics, and partnering with RevOps/FP&A to forecast and drive decisions.
• Partner with our CFOs, founders, or operators on scaling finance in high-growth environments.
• You’ll partner effortlessly with Engineering and Data teams to ensure finance is never a bottleneck. Your impact will be visible, measurable, and global.

Strategic Finance Lead

• Drive Technical Sales Success: Partner with Account Executives to lead the technical sales process, demonstrating Gravitee’s value and transforming prospects into happy, successful customers.
• Understand & Solve Customer Challenges: Dive deep into customer needs, conducting discovery sessions, delivering impactful product demos, leading Proof of Concepts (PoCs), and providing expert technical guidance.
• Support and Grow Existing Accounts: Collaborate with Customer Success Managers and Technical Account Managers to ensure our current customers maximize the value they get from Gravitee, identifying opportunities for growth and expansion.
• Foster Strategic Partnerships: Engage with partners and service providers to explore new opportunities and technical collaborations that extend Gravitee’s reach and impact.
• Shape the Future of Gravitee: Work closely with marketing, product development, and other teams to influence product evolution, provide customer feedback, and contribute to webinars, blog posts, and other content initiatives.

Solutions Engineer – EMESA North

Account Manager

• Own and grow relationships with a portfolio of key existing customers across the EMEA North.
• Manage overall renewal process.
• Act as a strategic advisor and primary point of contact, advocating for your customers internally.
• Collaborate with customers on their broader digital strategy, aligning Gravitee to long-term business goals.
• Lead regular customer reviews, roadmap alignment sessions, and value realisation discussions.
• Ensure high levels of customer satisfaction, retention, and expansion by identifying areas for growth and engagement.
• Work cross-functionally with Product, Engineering, and Support to resolve issues and deliver strategic outcomes.
• Maintain a deep understanding of Gravitee’s platform and how it solves complex, real-world challenges.
• Identify and mitigate risks to customer adoption, satisfaction, or renewal.

Account Manager – EMESA North

• Help customers during their onboarding process with activities like Architecture design, product configuration, use case implementation
• Effectively manage the tracking of top-tier customer projects and resolution and escalations on behalf of product and services
• Ensure constant communication with customers and emerge as customer’s trusted technical advisor and a partner
• Establish business value for customers and help them achieve the targets and ROI from the use of the Gravitee platform
• Help existing customers to understand business case & value prop, also ensuring post-sales challenges/pitfalls are identified and mitigated into opportunities
• Understand, advocate, and document customer’s use case, architecture, and roadmap
• Champion and advocate for the customer within Gravitee. Follow up with Engineering and Product Management on customers’ product features and future roadmap needs and address them actively
• Support the other Gravitee Teams with demonstrations, content creation, and marketing activities which will contribute to the Gravitee Platform being more widely adopted

Solutions Architect – Client-Facing

Finance Automation Lead

Customer Success Manager

• Own the long-term success and retention of a diverse portfolio of enterprise customers across EMEA, ensuring a seamless transition and consistent high-level service
• Lead customer "Success Projects" by executing clear milestones, technical requirements, and timelines to ensure rapid time-to-value
• Proactively identify project "blockers". Use established project management frameworks to track, escalate, and resolve risks before they impact customer health
• Act as the project lead between the customer and Gravitee’s internal teams (Product, Engineering, and Support) to deliver on custom requirements or complex migrations
• Conduct regular Quarterly Business Reviews (QBRs) that demonstrate ROI through data-driven reporting and project status updates
• Partner with Account Executives to ensure a seamless renewal process, maintaining our commitment to low churn

• Lead the technical sales process for acquiring new customers, together with Account Executives
• Discover and analyze customer challenges, delivering product demonstrations, engaging in Proof of Concepts and technical discussions as well as answering to others
• Engage with new and existing partners and service providers to find new mutual opportunities and technical partnerships
• Support the success and growth of the existing customer base, alongside Customer Success Managers
• Engage with other departments, such as marketing and product development, to influence product direction based on customer feedback and to support on webinars and content generation

Senior Solutions Engineer

Account Executive

• Own and deliver against a new business revenue target across North America
• Prospect into target accounts and generate pipeline through outbound, partner, and marketing channels
• Lead full-cycle enterprise sales processes from discovery through close
• Engage technical and business stakeholders to uncover strategic initiatives, challenges, and success metrics
• Position Gravitee’s platform across API management, access management, event streaming, and AI use cases
• Run effective discovery, tailored demonstrations, and value-driven conversations aligned to customer outcomes
• Build and manage Mutual Action Plans to drive deal progression and stakeholder alignment
• Partner closely with Sales Engineering to execute technical validation, POCs, and solution design
• Navigate complex organizations, procurement processes, and executive decision-making
• Maintain accurate pipeline management, forecasting, and CRM hygiene
• Collaborate with Account Management and Customer Success to ensure a strong transition from sale to delivery

• Own and grow relationships with a portfolio of enterprise customers across North America
• Manage the full renewal process, ensuring high retention and long-term customer satisfaction
• Act as a strategic advisor and primary point of contact, advocating for your customers internally
• Collaborate with customers on their broader digital strategy, aligning Gravitee to long-term business goals
• Lead regular customer reviews, roadmap alignment sessions, and value realisation discussions
• Ensure high levels of customer satisfaction, retention, and expansion by identifying areas for growth and engagement
• Work cross-functionally with Product, Engineering, and Support to resolve issues and deliver strategic outcomes
• Maintain a deep understanding of Gravitee’s platform and how it solves complex, real-world challenges
• Identify and mitigate risks to customer adoption, satisfaction, or renewal