GRAIL

Product Manager

• Develop and deliver on product roadmaps for GRAIL’s sample receipt, accessioning, and report review software platform, based on a deep understanding of user needs and business goals
• Build alignment among stakeholders and collaborating teams (Operations, Billing, Commercial, Software Engineering, Medical Affairs, Quality, etc.)
• Partner closely with Software Engineering, Program Management, and the Test Team to drive prioritization, execution, and delivery of high impact features and functionality based on business value and user needs
• Remove bottlenecks that directly impact our anti-cancer mission
• Write product and software requirements to guide software development
• Create and maintain processes for collecting and prioritizing feedback and requests from users
• Partner with Regulatory and Quality teams to support risk assessments, audits and software validation

Senior Product Manager

General Counsel

• Partner closely with GRAIL’s Commercial organization to support commercial programs and transactions, as well as contract processes workflows.
• Draft, review, and negotiate a broad range of commercial and corporate agreements, including: commercial and sales agreements, payer and provider agreements, and vendor and services agreements.
• Provide practical, business-oriented legal advice to Commercial leaders on contract interpretation, customer obligations, sales and marketing materials, compliance requirements, risk assessments, and escalation pathways.
• Provide timely, concise counsel to internal clients on a wide array of transactional matters, including IP ownership, regulatory and privacy implications, dispute resolution, and risk mitigation.
• Advise cross-functional partners on healthcare compliance considerations and data privacy implications in commercial contracting, where applicable.
• Serve as a legal partner to business teams driving commercial strategy and growth
• Build strong working relationships with business leaders to support operational decision-making and partnership management.
• Assist with policy development, template optimization, training, commercial processes, and continuous improvement efforts.
• Independently manage negotiations and priorities with minimal oversight.
• Identify opportunities to improve templates, workflows, policies, and cross-functional collaboration.
• Contribute to long-range planning for the Commercial Law and Corporate Transactions teams.

Senior Staff Corporate Counsel

Account Manager

• Own strategic account planning, deal formation, and long-term growth across all stages of the partnership lifecycle, with accountability for sustained value realization.
• Own and deliver revenue and growth targets across assigned Digital Health and key provider accounts.
• Develop and execute account-specific growth plans, including stakeholder mapping, use-case identification, pipeline management, and expansion strategies.
• Identify upsell, cross-sell, and expansion opportunities across complex provider and digital health ecosystems.
• Lead contract renewals using a value-centric approach that reinforces long-term partnership commitments while driving volume growth.
• Represent GRAIL at industry meetings, customer events, and conferences, as needed.
• Partner with Provider Sales leadership and field teams to align on account targeting, lead generation, and execution within shared geographies.
• Build and maintain trusted relationships with executive, clinical, product, and commercial leaders within partner organizations.
• Support the launch and integration of Galleri into customer go-to-market plans, including ordering workflows, member journeys, and platform offerings.
• Provide ongoing feedback on customer needs, market dynamics, and resourcing requirements to inform segment strategy and enable scalable growth.
• Collaborate closely with Customer Success and cross-functional internal teams to ensure strong adoption, operational readiness, and performance tracking.
• Partner with the Customer Success Manager to lead strategic business reviews (monthly, quarterly, or annual, depending on the partner).

Key Account Manager – Strategic Growth Accounts

Customer Success Manager

• Serve as the primary post-sale relationship owner
• Own and deliver revenue and growth targets across assigned Digital Health and key provider accounts
• Develop strong executive-level and operational partnerships
• Lead customer onboarding and implementation for middle-tier accounts
• Monitor account health, performance metrics, and utilization

Customer Success Manager – Strategic Growth Accounts

Security Operations

• own the "shield" of the organization, overseeing the Security Operations Center (SOC), Incident Response (IR), and Cyber Threat Intelligence (CTI) functions.
• detect, analyze, and neutralize sophisticated cyber threats while proactively gathering intelligence to predict future attacks.
• develop and execute the Cybersecurity Operations and Threat Intelligence strategy.
• lead a team of security professionals and foster a security-aware culture.
• lead threat hunting initiatives to identify indicators of compromise (IOCs).

Director, Cybersecurity Operations and Threat Intelligence

Salesforce Analyst

• Distill the needs and wants from the wide range of GRAIL SFDC stakeholders into coherent, compliant, business requirements that maximize the utility of existing capabilities and maximize the velocity of implementation for any new capability.
• Leverage your comprehensive knowledge of Salesforce capabilities, processes and best practices to anticipate and resolve regulatory, system, and schedule constraints as early as possible.
• Leverage your deep experience with Agile and SDLC development processes to increase velocity with which the SFDC team builds critical infrastructure that directly impacts GRAIL’s mission: to detect cancer early, when it can be cured.

Salesforce Business Analyst

Account Executive

• Own and actively drive a defined pipeline of payer opportunities, with clear accountability for progress, outcomes, and timelines
• Initiate, build, and expand relationships with assigned payer accounts, proactively identifying opportunities to advance discussions toward pilots, data evaluations, and access-enabling activities
• Lead payer meetings from initial outreach through follow-up execution, ensuring momentum is maintained and next steps are clearly defined
• Translate payer interest into concrete deliverables, including pilots, collaborations, or agreements, in close partnership with the Senior Director, Payer Engagement
• Navigate complex payer organizations to identify and engage key clinical, economic, and decision-making stakeholders
• Surface payer needs, objections, and decision criteria early, and work cross-functionally to address them efficiently
• Partner with Market Access, HEOR, Medical Affairs, Commercial, Government Affairs, and clinical development teams to support payer-driven evidence and access requirements
• Prepare and deliver compelling, compliant payer-facing materials that clearly articulate clinical and economic value
• Maintain disciplined pipeline management, including documentation of payer interactions, progress, risks, and next steps
• Represent the company with credibility, urgency, and professionalism in all payer interactions

Payer Engagement Account Director – Market Access

Accounts Payable

• Own the facilitation and execution of AP Process: intake, three-way matching, coding, and approval, while applying a thorough understanding of the business context.
• Monitor AP aging and proactively resolve issues to avoid late payments or service interruptions.
• Enter invoices accurately and timely, ensuring proper coding and documentation
• Respond to all vendor inquiries, reconciling all vendor statements, correcting any discrepancies.
• Proactively identifies issues and drives resolution with minimal supervision.
• Review and process employee expense reports and corporate card transactions within Concur, ensuring spend is within Company policy
• Assist in month-end close, preparing journal entries and balance sheet reconciliations
• Support vendor onboarding, including collection and review of tax forms (e.g., W-9, W-8), banking details, and compliance documentation.
• Maintain accurate and complete vendor master data, including changes to addresses, payment terms, and banking information.
• Assist in the preparation of annual 1099 filings
• Participate in process improvement initiatives, projects, and ad hoc assignments as needed
• Takes end-to-end responsibility for AP processes and deliverables, consistently meeting deadlines and service level expectations
• Protect the Company’s value by keeping all information confidential
• Thrives in a dynamic environment and can adjust to evolving processes, systems, and business needs.

Senior Accounts Payable Specialist

Director

• Develop and execute a comprehensive payer engagement strategy aligned with corporate and commercialization objectives
• Lead proactive outreach and relationship-building with national, regional, and local payers
• Serve as a senior representative of the company in high-level payer discussions
• Drive a structured pipeline of payer activities
• Build and maintain visibility into payer engagement pipelines
• Provide regular updates to executive leadership
• Lead, mentor, and scale a team of Payer Account Leads
• Negotiate complex payer contracts
• Partner closely with Market Access, HEOR, Medical Affairs, Commercial, Government Affairs, and clinical development teams
• Understand and anticipate payer and partner needs to ensure appropriate access to the company’s products
• Ensure access to GRAIL's products are achieved and in a compliant manner

Senior Director, Payer Engagement

Pricing Analyst

• Own and maintain detailed near-term Galleri demand forecasting and strategic Long-Range Planning (LRP) models for Galleri.
• Conduct scenario and sensitivity analyses around key forecast inputs to facilitate decision-making.
• Clearly articulate and drive alignment of forecast assumptions when presenting to commercial stakeholders and executive leadership.
• Represent commercial as the go-to lead subject matter expert on all things forecasting.
• Lead cross-functional projects using data analysis techniques to uncover insights and guide strategic decisions within the commercial organization.
• Build, develop, and maintain data-driven models, reporting systems, data automation systems, dashboards, and track key performance indicators (KPIs) that support business decisions.
• Ensure quality and accuracy of data and deliverables.
• Partner with sales leadership across various go-to-market channels, uncovering insights and guiding decisions and tactics.
• Assess the impact of various promotional tactics on commercial revenue.
• Clearly communicate results and business impacts of insight initiatives to stakeholders.

Senior Manager, Commercial Analytics and Forecasting

Security Engineer

• Lead product security architecture and security-by-design practices across the full product lifecycle, from concept through post‑market support.
• Embed security into the Secure Software Development Lifecycle (SSDLC) and DevSecOps pipelines, establishing guardrails that balance risk reduction with engineering velocity.
• Perform and guide threat modeling, security risk assessments, and architecture reviews across products and enterprise‑connected systems.
• Define and enforce security controls for AI- and ML-enabled products, including data protection, model integrity, access controls, and secure pipelines.
• Manage, and operate Product Security post-market surveillance activities across GRAIL products and services, from intake through remediation and closure.
• Influence secure solution architectures for GRAIL ecosystems, considering system integration, access control (IAM), key management (KMS), secure data flows, resilience, patch management, and recovery.
• Scope, oversee, and review penetration testing and advanced security testing activities across software, systems, and infrastructure.
• Serve as a product security subject matter expert during incident response, root cause analysis, and post‑incident improvements.
• Partner with Product, Engineering, Quality, Legal, and other stakeholders to ensure alignment with regulatory and industry cybersecurity requirements.
• Define, track, and report product security metrics and KPIs to provide visibility into security posture and risk trends.
• Mentor and coach engineers, contributing to the growth of product security capabilities and future technical leaders at GRAIL.

Staff Product Security Engineer

• manage GRAIL’s Galleri MCED employer program sales to HR and Benefits decision-makers within enterprise employers.
• source, develop, and close new opportunities within an assigned territory.
• represent GRAIL’s product portfolio and technology platform directly with large and jumbo employers.

Key Account Director

Full-stack Engineer

• Lead the design and development of secure, cloud-native backend systems and user-facing applications used by patients and clinicians
• Build distributed microservices using Go, integrate with AWS infrastructure, and ensure system reliability and scalability
• Develop robust UIs using React, collaborating closely with designers and product managers
• Contribute to system architecture and propose improvements in observability, reliability, and performance
• Serve as a technical leader across cross-functional projects with moderate to high complexity
• Collaborate with product and business teams to define roadmap priorities and translate requirements into execution plans
• Mentor and support engineers through code reviews, pair programming, and technical design discussions
• Provide guidance on engineering best practices, tools, and testing strategies
• Communicate project risks, trade-offs, and progress clearly with engineering leadership and stakeholders

Staff Software Engineer – Commercial

Engineer

• executing, maintaining, and improving elements of GRAIL’s quality management system (QMS)
• supporting GRAIL’s Quality Management System for medical device processes
• interacting with departments across the organization including Quality, Clinical Laboratory Operations, Technical Operations, Regulatory Affairs, Compliance, Program Management, Clinical Quality Assurance, Supply Chain, Manufacturing, and Research & Development
• leading and conducting Internal Audits
• supporting Quality Management Review (QMR)
• generating Quality Indices metrics
• evolving standards watch and management
• managing the Quality Planning process
• supporting efforts to obtain and maintain licenses, accreditations, and certifications
• contributing to a positive environment of accountability and performance excellence

Senior Quality Process Engineer

Network Engineer

• Design, build, and maintain AWS networking components, including VPCs, subnets, route tables, Internet Gateways, NAT Gateways, VPC endpoints, and Transit Gateway.
• Configure and manage AWS network security controls, including Security Groups, Network ACLs, AWS Network Firewall, and AWS WAF, in alignment with security best practices.
• Implement and support hybrid connectivity solutions, including AWS Direct Connect and Site-to-Site VPNs.
• Configure and support traffic management and DNS services using Amazon Route 53 and Elastic Load Balancing (ALB, NLB, GLB).
• Operate and troubleshoot on-premise and data center networking environments using Juniper and Aruba platforms, including routing, switching, VLANs, VRFs, and BGP/OSPF.
• Configure and support Palo Alto Networks firewalls, including security policies, NAT, VPNs, and traffic inspection.
• Implement and maintain network monitoring, logging, alerting, and dashboards using tools such as VPC Flow Logs, CloudWatch, Route 53 health checks, firewall logs, and device telemetry.
• Participate in and often lead network-related incident response, performing root-cause analysis and contributing to corrective and preventive actions.
• Support capacity planning, performance analysis, and validation of throughput, latency, and failover behavior.
• Build and maintain infrastructure-as-code for network components using Terraform or CloudFormation, and contribute to CI/CD workflows.
• Serve as a senior technical resource, reviewing designs, mentoring junior engineers, and communicating technical risks and tradeoffs to cross-functional partners.
• These responsibilities summarize the role’s primary responsibilities and are not an exhaustive list. They may change at the company’s discretion.