GRAIL

Full-stack Engineer

• Use your experience developing backend applications and distributed systems to build native cloud-based software that is leveraged by GRAIL’s key commercial offerings for the Galleri® Test , my.grail.com and provider.grail.com
• Develop and lead multiple large cross-functional / cross-organizational programs with high complexity, resource requirements and associated risks.
• Drive improvements for the software engineering organization based on understanding of business needs and industry trends
• Provide technical leadership in the form of standards, tools, and knowledge requirements for the software engineering organization
• Guide and mentor team members to provide an example of innovation and excellence

Staff Software Engineer – Commercial

Data Engineer

• Lead the end-to-end design, development, testing, and deployment of highly complex and scalable software solutions.
• Define and enforce software architecture principles, coding standards, and technical best practices across teams.
• Serve as a technical authority and provide guidance on complex system design, integrations, and platform-level decisions.
• Collaborate with product management and business stakeholders to shape technical strategy and translate requirements into solutions.
• Mentor, coach, and provide technical leadership to engineers at all levels, fostering growth and skill development.
• Conduct deep technical reviews of designs and implementations to ensure quality, performance, and maintainability.
• Identify, evaluate, and implement new tools, frameworks, and technologies to improve efficiency and system capability.
• Troubleshoot and resolve the most challenging technical issues across multiple domains and systems.
• Contribute to roadmap planning and long-term platform evolution strategies.
• Promote a culture of engineering excellence, innovation, and continuous improvement.

Staff Software Development Engineer – MCED, Lab, Data Technology

Infrastructure Engineer

• Lead the end-to-end design, development, deployment, and monitoring of a scalable, governed enterprise AI platform leveraging Amazon EKS and AWS native services (e.g., Bedrock, OpenSearch Serverless, KMS, VPC).
• Design and implement agentic AI workflows, specialized autonomous agents, and multi-agent systems using advanced LLM orchestration techniques and agent frameworks.
• Architect and manage secure integrations using the Model Context Protocol (MCP) to connect the AI platform with internal systems, vector databases, and third-party SaaS applications (e.g., Google Workspace, Slack).
• Build and enforce strict identity, authorization, and zero-trust token brokering flows leveraging Okta, Auth0, and custom JWT authorizers to ensure secure, least-privilege tool execution.
• Implement deterministic policy controls (e.g., Cedar policy engine) to enforce role-based access, approval gates, and human-in-the-loop checks at the API gateway level.
• Develop and maintain highly isolated, scalable containerized runtime environments (e.g., Kubernetes pods on Amazon EKS) for secure AI model execution, tool usage, and knowledge retrieval.
• Establish and maintain comprehensive audit trails and observability for all AI interactions, utilizing AWS CloudTrail and GenAI observability tools (e.g., OpenTelemetry) to track cost, latency, and tool calls.
• Collaborate with Product Management, Security, Regulatory, and business stakeholders to translate enterprise requirements into scalable, compliant AI infrastructure solutions.
• Troubleshoot and resolve complex technical issues involving cloud infrastructure, Kubernetes networking, network isolation (PrivateLink), and agentic workflows.
• Contribute to technology roadmaps, AI infrastructure strategy, and long-term platform evolution initiatives.
• Mentor engineers, software developers, and technical teams while promoting engineering excellence, infrastructure-as-code (IaC) best practices, and continuous improvement.
• Partner with Quality, Regulatory, Privacy, Security, and Compliance functions to ensure software and AI systems operate in accordance with applicable regulatory requirements and company policies.

Staff Software Development Engineer – Enterprise AI Infrastructure

Analytics Engineer

• Collects, transforms, and validates data from diverse sources, applying professional analytical techniques to ensure accuracy and reliability.
• Performs exploratory and descriptive analysis to identify trends, patterns, and key performance drivers for business stakeholders.
• Develops and maintains reports, dashboards, and visualizations that communicate analytical findings in a clear and actionable manner.
• Interprets data requirements, collaborates with business partners, and applies professional judgment to structure analyses that meet defined objectives.
• Documents analytical logic, data sources, and methodologies to support transparency, reproducibility, and continuous improvement.
• Supports cross-functional initiatives by providing data-driven insights and contributing to analytical problem-solving efforts.
• Identifies and recommends opportunities to streamline analytical workflows, standardize reporting, or enhance data quality.
• Builds proficiency in analytics tools, data modeling concepts, and best practices to expand analytical independence and effectiveness.

Data Analytics Engineer

Cloud Engineer

• Lead the design, implementation, and continuous improvement of cloud security architectures across AWS environments, ensuring product security, and secure-by-design principles throughout the infrastructure and application lifecycle.
• Partner with Platform, and Cloud Engineering team to design, implement, and manage AWS-native security services including IAM, KMS, GuardDuty, Security Hub, Inspector, Macie, WAF, Shield, CloudTrail, Config, and CloudWatch for proactive threat detection and risk management.
• Develop and enforce cloud security standards, guardrails, and governance frameworks across AWS accounts, containers, Kubernetes/EKS, serverless, and hybrid cloud workloads.
• Automate security monitoring, compliance validation, vulnerability management, and incident response workflows using Infrastructure as Code (IaC), scripting, and cloud-native automation tools.
• Conduct cloud threat modeling, architecture risk assessments, and security reviews for AWS-hosted applications, APIs, infrastructure, and enterprise-integrated systems.
• Secure DevOps platforms and cloud-native application environments by implementing least-privilege access controls, secrets management, secure network segmentation, encryption, and workload protection.
• Manage and enhance continuous cloud security posture management (CSPM), container security, and runtime protection capabilities across AWS environments.
• Scope, coordinate, and review penetration testing, vulnerability assessments, and advanced security testing activities across cloud infrastructure, applications, and DevOps tooling.
• Serve as a cloud security subject matter expert during security incidents, forensic investigations, root cause analysis, and remediation activities.
• Partner with Engineering, Platform, Infrastructure, Compliance, and Product teams to align cloud security strategies with regulatory, privacy, and industry cybersecurity requirements.
• Define, track, and report cloud security metrics, operational KPIs, and compliance status to provide visibility into organizational security posture and risk trends.
• Mentor and guide engineers on AWS security best practices, DevSecOps methodologies, automation strategies, and secure cloud engineering principles to strengthen organizational security maturity at GRAIL.

Staff Cloud Security Engineer

AI Engineer

• Design, develop, test, deploy, and maintain AI-enabled software applications, machine learning services, APIs, and enterprise software solutions.
• Develop software that leverages artificial intelligence, machine learning, Generative AI, Large Language Models (LLMs), Retrieval-Augmented Generation (RAG), and other modern AI capabilities to improve business processes and user experiences.
• Collaborate with Product Management, Data Science, Engineering, and business stakeholders to translate functional requirements into scalable technical solutions.
• Implement high-quality, maintainable, and secure software following established software engineering, AI development, and coding standards.
• Contribute to AI model integration, prompt engineering, model evaluation, testing, monitoring, and deployment activities.
• Participate in software architecture discussions, design reviews, code reviews, and technical planning sessions.
• Troubleshoot, analyze, and resolve moderately complex software, AI, integration, and platform issues.
• Develop automated tests, CI/CD pipelines, and deployment processes to improve software quality and delivery efficiency.
• Evaluate new AI frameworks, libraries, cloud services, and engineering tools to improve development productivity and product capabilities.
• Contribute to technical documentation, design specifications, user training, knowledge sharing, and engineering best practices.
• Partner with Quality, Regulatory, Security, Privacy, and Compliance teams to support secure, reliable, and compliant software development.
• Support production operations, incident response, defect resolution, and continuous improvement initiatives.
• Participate in cross-functional AI and software engineering initiatives.
• Learn and adopt emerging AI technologies, software frameworks, and engineering practices.
• Support enterprise modernization and automation initiatives.
• Contribute to special projects or temporary assignments as needed.

Forward Deployed Engineer – Software Development Engineer – Artificial Intelligence, AI

Customer Success Manager

• Expertise and ability to administer the following applications- Pardot, Salesforce MarketingCloud, and Paubox. Ability to offer strategic and tactical support to the Saleforce.com Administrator. Certification preferred. Technical expertise will be tested during the interview process.
• Responsible for executing all B2B customer, patient, and provider-based email and SMS campaigns in collaboration with Audience team marketers.
• Own product-oriented patient and provider transactional email journeys
• Experience with demonstrated success across marketing automation platforms, including lead scoring based on audience behaviors. The ideal candidate must be results-focused.
• Strategic problem solver with the nuanced ability to develop and manage tactical execution plans that keep the customer at the center, drive higher engagement with prospects and customers, and deliver on key objectives.
• Able to analyze email program performance metrics and optimize across all email metrics, including deliverability, opens, click-to-open, CTRs, opt-out rates, and conversions. This includes building out weekly and monthly reports.
• Create and deploy different types of email journeys for Marketing as well as other business teams, including Customer Experience, Sales, Finance, and Medical Affairs teams.
• Create UTM links following standard naming conventions to ensure tracking and analytics best practices.
• Project management skills, including planning projects, maintaining prioritization, and managing deadlines
• Ensure email templates perform across device types, platforms, and modes, and are optimized in accordance with email best practices and GRAIL compliance.
• Serves as a digital stakeholder working with IT and CRM workflows. Must understand Salesforce Sales Cloud and be able to create reporting as well as advocate for best practices with lead tracking and conversion to best measure marketing campaigns, what works, and what does not.
• Partner with the Web and Sales Operations team to build out attribution models across the various marketing channels and audiences

Associate Director, Email/SMS and CRM

Consultant

• Develop and execute a business plan to drive territory growth and meet or exceed sales goals.
• Expand breadth and depth of prescribing, optimize promotional budgets, and execute the national sales strategy in line with GRAIL standards.
• Prospect and target primary care practices to generate interest in Galleri and identify/onboard early adopters.
• Represent and collaborate with a diverse, cross-functional team to enhance competitiveness and innovation.
• Partner with internal stakeholders to provide field insights that shape strategy and execution.
• Identify market opportunities, share best practices, and communicate successful selling approaches with peers, management, and the Commercial Team.
• Implement promotional activities that support sales and marketing strategies.
• Collaborate with Medical Science Liaisons to educate providers on the science behind MCED technology and build relationships with Key Opinion Leaders.
• Manage complex customer accounts by engaging healthcare providers, administrators, and clinical staff through advanced consultative selling.
• Analyze territory performance trends, competitive dynamics, and customer behavior to shape strategy and identify growth opportunities.

GRAIL Galleri Consultant 1, Seattle/Puget Sound South - Spokane

Security Engineer

• Lead product security architecture and security-by-design practices across the full product lifecycle, from concept through post‑market support.
• Embed security into the Secure Software Development Lifecycle (SSDLC) and DevSecOps pipelines, establishing guardrails that balance risk reduction with engineering velocity.
• Perform and guide threat modeling, security risk assessments, and architecture reviews across products and enterprise‑connected systems.
• Define and enforce security controls for AI- and ML-enabled products, including data protection, model integrity, access controls, and secure pipelines.
• Manage and operate Product Security post-market surveillance activities across GRAIL products and services, from intake through remediation and closure.
• Influence secure solution architectures for GRAIL ecosystems, considering system integration, access control (IAM), key management (KMS), secure data flows, resilience, patch management, and recovery.
• Scope, oversee, and review penetration testing and advanced security testing activities across software, systems, and infrastructure.
• Serve as a product security subject matter expert during incident response, root cause analysis, and post‑incident improvements.
• Partner with Product, Engineering, Quality, Legal, and other stakeholders to ensure alignment with regulatory and industry cybersecurity requirements.
• Define, track, and report product security metrics and KPIs to provide visibility into security posture and risk trends.
• Mentor and coach engineers, contributing to the growth of product security capabilities and future technical leaders at GRAIL.

Staff Product Security Engineer

General

• Support scientific exchange related to payer-facing evidence resources, including AMCP dossiers, evidence summaries, and value communication materials
• Partner with Market Access teams to translate complex clinical, economic, and real-world evidence into clear, payer-relevant insights
• Act as the HEOR subject matter expert in payer engagements, particularly for deep-dive evidence discussions, and elicit, capture, and communicate relevant payer insights
• Communicate clinical, health economic, outcomes, and real-world evidence relevant to payer coverage and reimbursement decisions
• Demonstrate strong working knowledge of payer evidence frameworks, budget impact concepts, value narratives, and real-world evidence methodologies
• Summarize and communicate complex medical, scientific, and economic concepts clearly to both external stakeholders and internal partners
• As part of the HEOR team, identify data gaps and inform future research priorities to address payer needs
• Support development and refinement of value frameworks and evidence summaries to enhance payer value demonstration, including those focused on economic modeling
• Ensure consistency and scientific rigor across all payer-facing economic content and messaging
• Ensure all activities and interactions adhere to corporate compliance policies and healthcare regulations
• Participate in regional and national meetings in support of medical and access objectives
• Support internal education on payer value and health economics communication
• Maintain clinical, scientific, and health economic expertise relevant to GRAIL’s products
• Engage in continuous learning to stay current on diagnostics, payer policy trends, guidelines, and evolving evidence requirements

Managed Care Liaison, Health Economics Field Lead

• Support growing teams across the enterprise and clinic channels, collaborating with cross functional work streams that drive success at scale across multiple customer channels.
• Serve as a liaison between Customer Success and other parts of the business such as marketing, partnerships, and lab operations, maintaining feedback loops amongst these entities to facilitate a successful event.
• Focus on execution for high value customer offering - onsite blood draw events: Collaborate closely with Marketing, Implementation, Customer Success, Customer Service to ensure seamless overall events including pre- and post-event work (mobile tour stops, onsite events at customer offices, and customer visits to GRAIL’s office).
• Maintain project plans using prepared tracking tools to enable event project management leading up to and after an event Provide support to cross-functional partners to host blood draw events, both internally and with customers/prospects.
• Request scheduling of vendors partners such as phlebotomists and ordering provider networks as it relates to testing events.
• Serve as the lead for blood draw events (events will be a combination of remotely led and onsite), coordinating internal and external staff activities to create a high quality, effective process for customers, and addressing potential problems that may ariseCollect feedback and share best practices to enable future scaling.
• Support events team by providing project support and post event reporting Maintain a working knowledge of the complex needs of a variety of events.

Mobile Draw Experience Specialist

Customer Support

• Respond to internal and external stakeholder calls, emails, and chat inquiries, providing accurate information on products, services, policies, and procedures in GRAIL’s customer relationship management (CRM) software.
• Independently resolve routine to moderately complex issues, using judgment within established guidelines.
• Process internal and external requests such as account creation, order changes, account updates, and troubleshooting steps.
• Document and track customer interactions in service systems to maintain accurate records.
• Escalate complex or high-impact issues to senior coordinators or supervisors, ensuring smooth handoff.
• Provide feedback on recurring issues or customer pain points to improve processes and customer experience.
• Meet or exceed service performance metrics including response times, quality scores, and customer satisfaction ratings.

Customer Service Coordinator, Inbound – Contact Center Environment

Operations

• Serve as the primary process owner for product labeling operations activities within the Quality Management System (QMS).
• Establish, maintain, and improve product labeling processes, procedures, and infrastructure (including electronic labeling systems, proofing, and physical and electronic distribution controls).
• Establish and maintain labeling specifications and source artwork files (printed and electronic).
• Ensure all product label claims are substantiated through the Design History File in partnership with Regulatory, Design Quality, and Research, Design, and Operations teams.
• Partner with Marketing and Regulatory teams to align product labeling controls with advertising/promotional labeling controls.
• Initiate and support Veeva change control workflows for product labeling specifications which evaluate design history file (DHF) and risk management file (RMF) impacts.
• Maintain inspection-ready product labeling documentation and traceability between product labeling, risk files, and technical documentation.
• Ensure only current, approved product labels are distributed in print and electronically.
• Drive cross-functional alignment and governance for labeling, ensuring Regulatory, Legal, and Clinical Study content oversight and compliant execution.
• Manage label verification and validation, including proof review, barcode functionality, and compliance with UDI, GUDID, and GS1 requirements.
• Provide direction to cross-functional teams on product labeling compliance requirements.
• Align global core product labeling with regional requirements while supporting local adaptations for major markets.
• Represent the Product Labeling Program as Subject Matter Expert during audits and inspections.
• Monitor global regulatory changes and lead labeling process updates to maintain compliance that is aligned with our Commercial strategy.

Associate Director, Quality Labeling Operations

• Be part of a best-in-class commercial organization.
• Report directly to a GRAIL District Manager.
• Prospect and target primary care practices in your territory to generate interest in Galleri and identify/onboard early adopter customers.
• Represent a diverse team of professionals to enhance our competitiveness and innovation.
• Be part of a team and collaborate with internal stakeholders to succeed in creating a new paradigm in cancer screening.
• Work with executive sales leadership, marketing, customer service, billing, and other customer-facing functions to provide “on the ground” feedback that will help shape our strategies and execution plans.
• Develop and implement a business plan to support your territory’s growth.
• Demonstrate and leverage a deep understanding of the Laboratory Developed Test (LDT) market, competitive landscape and current cancer screening options, in the effective execution of sales activities and growth.
• Meet or exceed sales goals by increasing breadth and depth of prescribing, maximize the impact of promotional budgets, and execute the national sales strategy in accordance with GRAIL standards and management expectations.
• Identify opportunities in the marketplace, share best practices, and proactively communicate successful selling strategies to peers, management, cross-functional partners, and members of the Commercial Team Manage implementation of all promotional activities to support sales and marketing strategies, in accordance with high industry standards and company policies.
• Collaborate with Medical Science Liaisons (MSLs) to educate providers on the science and studies that support MCED technology, and build relationships with Key Opinion Leaders.