Head of Account Management
Awager
Retail Sales Floor Leader
Gopuff
full-time
Posted on:
Origin: • 🇺🇸 United States • California
Visit company websiteSalary
💰 $18 - $28 per hour
Job Level
Senior
About the role
- Consistently create a welcoming environment for the customer by greeting, assisting and selling; as well as quickly responding to customer inquiries and needs.
- Provide a strong leadership presence and control on the sales floor while ensuring that all customers receive exceptional service and all their needs are met.
- Manage day-to-day store operations on the sales floor, including opening and closing procedures, cash handling, and POS system management.
- Achieve sales targets and maximize profitability through effective selling and merchandising, using promotional and upselling techniques to help our customers in making purchase decisions across multiple categories.
- Partner with store support teams to increase sales, drive/promote merchandise categories, and expand markets.
- Support the Store Manager in helping manage store expenses and budgets, including labor costs, supplies, and operational expenses.
- Utilize company tools to diagnose opportunities and develop action plans to improve store performance.
- Monitor inventory levels and participate in inventory management activities to minimize out-of-stock situations and overstocking.
- Support the store manager in training store staff, including providing feedback, coaching, and providing input on performance evaluations.
- Ensures all pricing, signage, and displays are correct at all times.
- Receive regular vendor deliveries and stock sales floor in a timely manner.
- Responsible for controlling inventory stock levels and reordering as necessary within budget.
- Enforce all company policies and procedures, including health, safety, and security.
- Maintain a clean, organized, and welcoming store environment
Requirements
- Financial and Business Acumen: Ability to evaluate financial and business indicators and translate data into actionable information to drive results.
- Problem Solving & Decision Quality: Able to use rigorous logic and methods to solve problems with effective solutions.
- Relationship Management: Able to build constructive and effective relationships.
- Ability to influence at all levels, as well as a demonstrated ability to work effectively within a team and be assertive in driving successful management strategies.
- Influencing and Negotiation: Can present ideas and directions that lead others to action.
- Planning and Priority Setting: Demonstrate an ability to set objectives and goals and organize work appropriately to meet and exceed goals. Possess strong organizational and time management skills.
- Demonstrates strong listening, written and oral communication skills
- 3+ years of management experience
- Retail or Hospitality management experience (preferred)
- Wine, Spirits & Beer product knowledge (preferred)
- Ability to work full-time employment as business requires (nights, weekends and holidays)
- Understanding of regulatory requirements related to the sale of alcohol
- Possesses strong interpersonal skills to communicate with confidence to customers and team
- Possesses strong organizational and time management skills
- High school diploma or equivalent
- Ability to lift up to 49 pounds
