Gopuff

Supply Chain

• Establish a deep understanding of business, internal processes, and overall supply chain
• For a particular portion of the business, own the sku replenishment purchasing of inventory directly from suppliers to support all BevMo stores and/or regional stores.
• Analyze sales, inventory, Instock, Damage & Expiration, Turn and Vendor Fill Rate trends and create weekly item plans to drive the business
• Support Inventory Management strategies contingent with unique territory requirements as it pertains to volume, size, and business strategy
• Research and resolve inventory discrepancies with internal and external partners and communicate issues related to inventory and product flow
• Review and determine quantities to purchase for new, allocated and continuing SKUs.
• Participate as an integral partner with Planning, Merchandising, Logistics and Operations.
• Generate and analyze inventory management and exception reports.
• Act as a point of contact for inventory related inquiries from internal partners.
• Partner with cross-functional teams to ensure inventory is appropriately represented throughout the chain

Supply Chain Coordinator

Product Designer

• Design end-to-end product experiences across Web & Native
• Own projects from early discovery through final delivery
• Partner closely with Product & Engineering to define problems and ship solutions
• Translate complex workflows into simple, intuitive customer experiences
• Create wireframes, prototypes, and high-fidelity designs
• Use research, data, and feedback to inform design decisions
• Contribute to and help evolve our design system
• Collaborate across teams to ensure a high-quality, consistent customer experience

Senior UX/Product Designer

Marketing

• Help manage Gopuff’s national college ambassador program.
• Assist in recruiting, onboarding, and motivating ambassadors to drive customer acquisition and engagement.
• Coordinate weekly and monthly campus initiatives including tabling, flyering, dorm outreach, and social media campaigns.
• Track ambassador performance and maintain regular communication to ensure goals are met.
• Collaborate with cross-functional teams on brand positioning for select moments and how to bring it to life.
• Support the planning and execution of local marketing campaigns aligned with Gopuff’s national strategy.
• Collaborate with cross-functional teams to produce and distribute marketing materials like flyers, swag, and signage.
• Manage logistics and budgets for activations, including product sampling and partnership events on and near campus.
• Assist in creating and repurposing ambassador-generated content for use across Gopuff’s digital channels.
• Monitor trends and help brainstorm content ideas that resonate with target audiences.
• Encourage and reward community engagement through challenges, giveaways, and viral stunts.
• Source and support social, content & talent opportunities: inclusive of influencer campaigns, celebrity appearances & promotions, and content ideation and creation.
• Identify and support local partnership opportunities with campus orgs, influencers, and local products and/or businesses.
• Track the effectiveness of local marketing and provide insights to improve impact and ROI.

Marketing Coordinator

Operations

• Own dispatch analytics: Monitor and analyze dispatch performance including delivery times, batching efficiency, order type prioritization, and cost metrics. Identify opportunities to improve efficiency and reduce DCPO.
• Support 3PD integrations: Serve as the analytical and operational point of contact for third-party delivery partners (Uber Direct, DoorDash Drive, and others). Track costs, monitor reliability, and surface insights to drive better outcomes.
• Drive delivery quality: Build defect tracking and reporting from the ground up. Identify root causes of cancellations, DNRs, and other failure modes. Partner with operations, CS, and product to drive systemic reduction in defect costs.
• Support fee strategy: Analyze and help manage priority fees and distance-based delivery fee frameworks. Balance incremental revenue generation against customer retention and repurchase rates to optimize for overall financial impact.
• AI-Driven analytics & reporting: Build dashboards and automated reporting that give the team clear visibility into KPIs and operational health. Leverage AI tools (e.g., Claude) and modern analytical workflows to dramatically accelerate the pace of insight generation — from data querying and anomaly detection to synthesizing findings and drafting recommendations.
• Experiment and iterate: Design and run A/B tests and other experiments on dispatch settings, partner incentives, and operational levers. Translate results into actionable recommendations.
• Collaborate cross-functionally: Work closely with Product, Engineering, and Customer Service to turn analytical insights into real operational improvements.

Senior Analyst, Delivery Operations

• Monitor the flow of W2 driver applicants, and troubleshoot their experience where possible, all the way through onboarding to first delivery.
• Manage the rosters of our W2 driver locations, including ensuring sufficient capacity, removing inactive drivers, and ensuring that progressive discipline policies are followed and administered correctly.
• Work collaboratively with HR/HRIS/IT to ensure technical integrations necessary to support the W2 driver program are working effectively, or to troubleshoot when necessary.
• Work collaboratively with W2 Site leaders to assist them in the management of their roster of W2 drivers.
• Serve as the main POC to driver support for support inquiries related to W2 drivers specifically.
• Identify opportunities for process improvement within the W2 driver program, and propose strategies to drive additional efficiency, driver benefit, or business value.
• Assist delivery ops leadership in additional required management of the W2 program.

Delivery Operations Specialist

• Own item-level forecasting, purchasing, and inventory planning for a portfolio of items, aligning bottoms-up plans to merchandise financial expectations
• Analyze and manage key performance metrics including in-stocks, weeks of supply, turns, damage & expiration, and vendor fill rates, translating insights into strategic recommendations and action plans
• Design, refine, and execute inventory strategies, including minimum order constraints, production lead times, safety stock, and lifecycle management
• Lead cross-functional planning efforts with Merchandising and supplier partners to support new item launches, attribute changes, and assortment optimization
• Manage vendor relationships end-to-end and proactively flag supply risks, production delays, or service issues, working with partners to drive resolution
• Stay updated on inventory management/supply chain best practices in an e-commerce and last mile delivery environment

Senior Supply Chain Planning & Allocation Analyst

Data Engineer

• Design, build, and maintain scalable batch and real-time data pipelines that power analytics, experimentation, and machine learning
• Contribute to the architecture and maintenance of the Data Platform, ensuring systems are performant, cost-efficient and scalable
• Partner cross-functionally with analytics, product, engineering and operations to deliver high-quality data solutions that drive measurable business impact
• Develop and maintain curated, well-modeled datasets that serve as trusted sources of truth across the organization
• Champion data quality, reliability, and observability by implementing best practices in testing, monitoring, lineage, and incident response
• Contribute to team standards, patterns, and best practices
• Drive improvements to infrastructure, developer workflows, CI/CD, and data platform tooling

Full-stack Engineer

• Build/maintain services and solutions for Delivery Technology including Driver Pay and Pricing, Dispatch and Optimization, ETA and Routing, and the Driver App.
• Drive good technology choices through collaboration with product, engineering, and stakeholders.
• Partner with engineering leadership to strategize technical evolution for future growth.
• Measure success through effective delivery of services, making right design tradeoffs, and mentoring engineers.
• Write code following industry practices and raising engineering standards within the team.

Senior Software Engineer – Delivery Tech

Manager

• Support your territory team of local general managers in their daily efforts to ensure that we have the proper direction for managing day-to-day operations
• Coach and develop team members in your sites to continue to improve while preparing them to take on new roles and responsibilities
• Develop a deep bench of talent by focusing on performance management and succession planning
• Track daily/weekly/monthly/quarterly/annual metrics to measure success and develop strategies to improve the experience that we deliver to our customers
• Develop and oversee upward reporting to ensure HQ leadership is connected to the field
• Serve as the liaison between department rollout, local territory execution and other department leadership partners
• Acquire top talent through direct involvement in the interview, hiring, and on-boarding process
• Ensure your sites are operating at appropriate staffing levels and anticipate needs
• Assist in the launch of new sites within your territory
• Regionally-based leader dedicated to their territory