Gopuff

Data Engineer

• Design, build, and maintain scalable batch and real-time data pipelines that power analytics, experimentation, and machine learning
• Contribute to the architecture and maintenance of the Data Platform, ensuring systems are performant, cost-efficient and scalable
• Partner cross-functionally with analytics, product, engineering and operations to deliver high-quality data solutions that drive measurable business impact
• Develop and maintain curated, well-modeled datasets that serve as trusted sources of truth across the organization
• Champion data quality, reliability, and observability by implementing best practices in testing, monitoring, lineage, and incident response
• Mentor junior engineers and contribute to team standards, patterns, and best practices
• Drive improvements to infrastructure, developer workflows, CI/CD, and data platform tooling

Senior Data Engineer

Analytics Engineer

• Lead and inspire high performing teams across data platform and analytics engineering, fostering a culture of technical excellence, collaboration and continuous improvement
• Define and execute Gopuff’s data strategy, setting the vision for how data is collected, modeled and delivered to power analytics, experimentation and machine learning
• Own the architecture of Gopuff’s modern data stack, ensuring it meets the company’s evolving needs for performance, scalability, and cost efficiency
• Partner cross functionally with business, product and operations leaders to prioritize data initiatives that drive measurable impact and align with company objectives
• Mentor and grow data and analytics engineers, developing strong technical leaders and promoting best practices in data modeling, ELT and observability
• Champion data quality, discoverability and reliability, ensuring metrics are trusted and reliable

Senior Manager, Data & Analytics Engineering

Full-stack Engineer

• Lead cross functional projects across multiple teams impacting the success of the larger organization
• Lead technical discussions, design/architect and implement solutions to scale
• Support standard development practices across multiple teams, including idiomatic syntax, design patterns, and Test driven development
• Evangelize impactful improvements in our technologies
• Scope, decompose, and organize projects for multiple teammates. Delegate tasks and coordinate teammates to bring those projects to completion with minimal oversight. Generate time estimates with reasonable accuracy to help determine project timelines.
• Trace bugs across the entire software stack, including into the OS, libraries, virtual machine and compiler if necessary
• Implement and Monitor analytics to ensure the correctness of the business process
• Provide primary operational support and engineering for multiple large distributed software applications
• Promote and support GoPuff Engineering’s culture of inclusion and diversity.

Senior Principal Software Engineer

Accountant

• Work directly under a GL Senior Accountant assisting them in daily, weekly and monthly tasks
• Participate in monthly, quarterly and annual close processes
• Prepare journal entries and supporting documentation
• Prepare account reconciliations, flux explanations and adhoc analysis
• Actively manage and account for all cash activities, including ecommerce transactions, funds transfers clearing accounts and Oracle banking rules
• Demonstrate a strong knowledge of prepaid transactions and accrual accounting
• Assist in fixed asset and lease tasks, as necessary
• Assist with special projects and ad hoc reporting needs
• Support external audit efforts.

General Ledger Accountant

AI Engineer

• Lead the design and deployment of agentic AI that reasons over rich, real‑world context and constraints.
• Define the architecture, standards, and evaluation strategy that connect research to real‑world lift.
• Mentor colleagues and influence cross‑functional roadmaps.
• Ship systems that deliver measurable improvements to core customer and business outcomes.
• Set the strategy for context engineering to maximize precision/recall of key order metrics across sessions, households, locales, and time.
• Architect multi‑modal context integration and real‑time grounding with dynamic constraint satisfaction.
• Establish retrieval freshness and memory policies; formalize context schemas and data contracts.
• Design multi‑agent orchestration patterns for robust emergent reasoning.
• Own the reasoning architecture and evaluation strategy for low-latency outcomes at scale.
• Drive parameter‑efficient adaptation strategies with clear criteria for specialization vs. generalization.

AI Engineer III

• Own core components of instant shopping personal intelligence—context engineering, grounding, alignment, and serving.
• Design context engineering strategies and real-time retrieval.
• Build SFT pipelines and implement reinforcement learning from human feedback (RLHF) and verifiable rewards (RLVR).
• Use relevant APIs for data augmentation and ship low-latency, reliable inference.
• Collaborate with Engineering and Data Science to run end-to-end experiments and deliver production models that improve business KPIs.

AI Engineer II

• Design, develop, test, and deploy high-quality software solutions.
• Implement system and data monitors to ensure the correctness of the business process.
• Contribute to multiple team-wide business and tech objectives beyond just the goals assigned to you.
• Lead cross-functional projects in an agile environment, participate in planning process.
• Scope, decompose, and organize projects for multiple teammates; delegate tasks and coordinate teammates to bring those projects to completion with minimal oversight.
• Support standard development practices across your team, including idiomatic syntax, design patterns, and Testing/Quality Practice.
• Provide primary operational support and engineering for multiple large distributed software applications.
• Integrate with existing REST APIs, author new APIs, and expose the data to the frontend.

Senior Software Engineer

Sales

• Consistently create a welcoming environment for the customer by greeting, assisting and selling; as well as quickly responding to customer inquiries and needs.
• Provide a strong leadership presence and control on the sales floor while ensuring that all customers receive exceptional service and all their needs are met.
• Manage day-to-day store operations on the sales floor, including opening and closing procedures, cash handling, and POS system management.
• Achieve sales targets and maximize profitability through effective selling and merchandising, using promotional and upselling techniques to help our customers in making purchase decisions across multiple categories.
• Partner with store support teams to increase sales, drive/promote merchandise categories, and expand markets.
• Support the Store Manager in helping manage store expenses and budgets, including labor costs, supplies, and operational expenses.
• Utilize company tools to diagnose opportunities and develop action plans to improve store performance.
• Monitor inventory levels and participate in inventory management activities to minimize out-of-stock situations and overstocking.
• Support the store manager in training store staff, including providing feedback, coaching, and providing input on performance evaluations.
• Ensures all pricing, signage, and displays are correct at all times.
• Receive regular vendor deliveries and stock sales floor in a timely manner.
• Responsible for controlling inventory stock levels and reordering as necessary within budget.
• Enforce all company policies and procedures, including health, safety, and security.
• Maintain a clean, organized, and welcoming store environment

Retail Sales Floor Leader

Manager

• Lead a local team of Shift Leaders and Field Operations Associates and manage independent Driver Partners to execute facility operations.
• Plan, direct, and be accountable for all facility operations including deliveries, inventory, equipment, and systems.
• Drive improvements to key performance indicators (KPIs) such as Order Picking Time, Order Dwell Time, Drive Time, Order Defect Rate, and Cost Per Order.
• Train and coach associates to work safely while following standard work and processes.
• Drive financial performance by ensuring budgeted productivity, labor, and other expenses are achieved.
• Ensure compliance with Gopuff and legal policies, procedures, and regulations by analyzing and interpreting reports.
• Implement and monitor Safety and Human Resource compliance, asset protection, safety controls, and oversee operational and quality assurance reviews.
• Develop and implement action plans to improve performance and execute company programs.
• Create and implement plans to improve the safety, culture, and financial performance of the facility.

Site Manager

Customer Support

• Manage incoming customer, driver and MFC inquiries via live chat, email, phone and Slack tickets promptly and professionally.
• Resolve customer, MFC & Delivery Partner issues efficiently, aiming for first-contact resolution whenever possible.
• Maintain a high level of customer satisfaction and retention through excellent service.
• Collaborate closely with other teams, including Operations to resolve complex customer issues.
• Identify and escalate priority issues that require urgent attention.
• Uphold company policies and procedures while adhering to service level agreements (SLAs).

Customer Service and Live Operations Agent

Chief of Staff

• Gopuff is an instant-delivery company redefining convenience with a tech-first, customer-obsessed approach.
• Work directly with the Senior Director of DTC and other senior leaders to drive high-impact growth initiatives across the UK business.
• Conduct deep-dive analysis on key performance metrics to identify growth opportunities and potential roadblocks.
• Support the development and execution of our UK growth strategy, from customer acquisition and retention to brand building.
• Collaborate with cross-functional partners in Product, Finance, and Operations to drive business goals and solve complex problems.
• Assist in managing and allocating marketing budgets, helping to balance aggressive growth with efficiency.

Founder's Associate – Growth

Accounting Manager

• Lead the month-end close process, ensuring timely and accurate journal entries, reconciliations, and financial reporting in accordance with U.S. GAAP
• Oversee day-to-day general ledger accounting operations and ensure compliance with internal policies, SOX controls, and audit requirements
• Review and execute complex or non-routine transactions, including technical accounting analysis, documentation, and stakeholder walkthroughs
• Prepare and review monthly financial statements and management reports; collaborate on GAAP tie-outs
• Partner cross-functionally with FP&A and Financial Reporting teams to support variance analysis and management reporting
• Key partner and point of contact for the GL team with external audit; focus on optimizing our work papers and influencing testing approach to minimize effort
• Identify and implement process improvements and automation initiatives to enhance efficiency and control effectiveness
• Develop and maintain accounting policies, procedures, and internal documentation
• Lead, coach, and develop a team of accounting professionals
• Support internal and external audit processes and lead ad hoc projects as needed