Regional Manager

Gopuff

Regional Manager I leading operations across Gopuff locations in the United States. Responsible for ensuring perfect customer experience while managing local General Managers and team performance.

Posted 6/18/2026full-timeBoston • Massachusetts • 🇺🇸 United StatesSeniorLead💰 $96,900 - $120,750 per yearWebsite

Tech Stack

Tools & technologies

Swift

About the role

Key responsibilities & impact

Support your territory team of local general managers in their daily efforts to ensure that we have the proper direction for managing day-to-day operations
Coach and develop team members in your sites to continue to improve while preparing them to take on new roles and responsibilities
Develop a deep bench of talent by focusing on performance management and succession planning
Track daily/weekly/monthly/quarterly/annual metrics to measure success and develop strategies to improve the experience that we deliver to our customers
Develop and oversee upward reporting to ensure HQ leadership is connected to the field
Serve as the liaison between department rollout, local territory execution and other department leadership partners
Acquire top talent through direct involvement in the interview, hiring, and on-boarding process
Ensure your sites are operating at appropriate staffing levels and anticipate needs
Assist in the launch of new sites within your territory
Regionally-based leader dedicated to their territory

Requirements

What you’ll need

10+ years of relevant experience in retail, supply chain, operations, consulting, or data-driven project management
Leadership and management experience required of multi-location teams
Demonstrated ability to manage large onboarding programs to train and onboard high performing employees
Degree in Business, Operations, Supply Chain, Management, Science, Technology, Engineering, Math, or a related field
Adept at analytical work and the ability to motivate others in a deadline-driven environment
Demonstrated ability to solve complex problems under pressure
Analytical and critical thinking ability
Strong communication and organization skills
Able to balance attention to detail with swift execution
Must be willing to travel at least 90% of the time

Benefits

Comp & perks

Medical/Dental/Vision Insurance
401(k) Retirement Savings Plan
HSA or FSA eligibility
Long and Short-Term Disability Insurance
Fitness Reimbursement Program
25% employee discount & FAM Membership
Flexible PTO
Group Life Insurance
EAP through AllOne Health (formerly Carebridge)

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

data-driven project managementperformance managementsuccession planningonboarding programsanalytical workproblem solvingcritical thinking

Soft Skills

leadershipmanagementcommunicationorganizationmotivationattention to detailswift execution