GLORY

Business Development Rep

• Heavy outbound calls to prospects and customers to drive bigger deals and more new opportunities.
• Revenue: Develop, realize and maintain incremental revenue by selling and advocating GGS products and services “to”, “through” and “with” prospective customers within specified territory and / or assigned accounts.
• Experience utilizing CRM software to document all sales activity, manage the sales pipeline and identify, track and facilitate closure of key opportunities.
• Maintain on-going relationships with multiple contacts throughout client’s organizations and effectively utilize internal resources to insure smooth delivery of products/ services and payment.
• Process all sales order paperwork in a timely fashion.
• Resolve customer conflicts quickly
• Travel within geographic territory as required
• Reside in major metropolitan city within territory.
• Travel to and attend trade shows promoting products when required as well as internal sales meetings arranged by the company.
• Maintains a consultative or solutions-oriented selling style
• Experience and understanding of retail information technology (IT) platforms a plus.

Business Development Manager – Retail

Business Development Manager, Retail – Southeast

Supply Chain

• Dar soporte al proceso end‑to‑end de planificación de la demanda y del suministro, asegurando el cumplimiento de los métodos y procesos establecidos.
• Realizar análisis de causa raíz para comprender el Plan de Demanda y el Plan de Suministro, proponiendo y apoyando iniciativas de mejora continua.
• Elaborar y proporcionar informes de precisión del plan de demanda, consumo y KPIs europeos para apoyar la toma de decisiones.
• Facilitar la publicación oportuna de los planes de demanda actualizados a la cadena de suministro, asegurando la correcta comunicación de modificaciones críticas.
• Mantener una comunicación fluida con clientes internos y externos en relación con datos, previsiones y cambios relevantes en el plan de demanda.
• Colaborar con el almacén Hub para el seguimiento y resolución de escasez de repuestos críticos.
• Trabajar con soporte técnico y centros de reparación internacionales para abordar incidencias de calidad de piezas y garantizar niveles de inventario precisos, gestionando la coordinación transversal.
• Apoyar la optimización y reducción del inventario en almacenes centrales y técnicos de campo.
• Mantener actualizada la documentación y los procedimientos operativos estándar del área de planificación de la demanda.

Junior Supply Chain – Planning

Accounts Receivable

• Assist with delivering generated invoices to the customer on a regular basis via mail, email, customer ports, etc.
• Contact customers for all past due invoices and field calls from customers with questions or complaints, recording all correspondence. Pursuance of all delinquent accounts until final resolution.
• Communicate clearly with customers & management using excellent verbal and written skills. Maintain close relationships with customers to achieve stated goals.
• Research individual invoices against manual files or pre-arranged customer agreements as necessary.
• Communicate with account managers, business centers or higher management as accounts are deemed uncollectible at department level.
• Perform summary billings for pre-defined list of customers on a regular basis using Excel & various reporting tools. Prepare custom invoices per customer requirements.
• Prepare credits notes and obtain required approvals.
• Maintain a 5% delinquency rate or less with assigned accounts.
• Credits & unapplied cash age no more than 30 days with all cleared from customer accounts by the end of the fiscal month.
• Assist in ad hoc projects as needed.
• Embrace a spirit of continuous improvement by analyzing processes and suggesting areas that require enhancement.
• Work as part of a team with both local personnel and those in remote locations.

Accounts Receivable Specialist

Financial Planning and Analysis

• The Vice President, Financial Markets will be accountable for driving robust and profitable sales growth through GLORY’s financial market channels, including National Accounts.
• The individual will need to have a proven track record of successfully leading, coaching, and developing high performance sales teams.
• Furthermore, the individual will need to develop and manage a complex sales process.
• This will include aligning all available resources around eight primary principles targeted at acquiring, retaining and penetrating customers.
• This will require working flexibly across multiple functions such as service, operations, finance, and legal to ensure all sales proposals are customer centric, yet appropriately risk managed in terms of feasibility, cost, and timescales to implementation to insure profitable revenue growth.

Vice President, Financial Markets

Product Manager

• Research market needs and identify product opportunities.
• Define product strategy aligned with company goals.
• Serve as a subject‑matter expert for all product categories and North America requirements.
• Provide analysis, quality inputs, and business process requirements.
• Communicate risks, issues, and market insights to global stakeholders.
• Assess competitive offerings to guide differentiation and sales strategy.
• Develop product positioning, value propositions, and business cases.
• Manage product roadmaps, enhancements, defects, and launch plans.
• Lead cross‑functional teams through product development and launch.
• Communicate the economic justification for product changes and new releases.
• Establish pricing, packaging, and product positioning.
• Lead sales enablement and develop supporting tools and materials.
• Partner with marketing on collateral and customer‑facing content.
• Assist sales with opportunity qualification, RFPs, and customer requirements.
• Deliver product demos and represent the company at industry events.
• Oversee full product lifecycle from concept through end‑of‑life.
• Drive go‑to‑market execution and continuous improvement.
• Monitor product performance and conduct win/loss and SWOT analyses.
• Improve product-related processes and lead strategic initiatives.
• Manage project plans, timelines, teams, resources, and budgets.
• Collaborate with stakeholders across all organizational levels.

Field Engineer

• Undertake a mix of planned maintenance, installations/upgrades, and priority attendance when a customer has a time-critical issue.
• Diagnosing faults efficiently using a structured approach (symptoms → logs/data → root cause → fix).
• Use a Windows laptop to access tools, review logs, complete updates/configuration, and document actions.
• Perform network connectivity tasks (LAN connections, IP settings, basic troubleshooting) to access device interfaces and confirm communications.
• Repair and maintain electro-mechanical systems (modules, sensors, motors, transport mechanisms, power components).
• Carry out preventative maintenance to reduce downtime and improve reliability.
• Provide clear customer updates and set expectations during service activity.
• Complete accurate job documentation (work completed, parts used, findings, next steps) to support first-time fix and audit quality.
• Escalate effectively when needed — providing clear evidence, logs, and fault context to technical support.
• You’ll work to agreed service levels (SLAs) that help keep customer operations running smoothly.
• Most work is planned and scheduled. When a customer has a time-critical issue, you’ll prioritise it with support from scheduling and technical teams — aiming for a first-time fix and minimal disruption.