GitLab

Backend Engineer

• Design and implement core components of GitLab's authentication infrastructure layer, including Envoy proxy configuration, token services, and policy decision systems.
• Develop solutions for critical infrastructure challenges such as bi-directional gRPC tunnels, mutual Transport Layer Security (mTLS), and service mesh architecture.
• Build and maintain authentication infrastructure that supports GitLab.com, self-managed, Dedicated, and air-gapped deployment models.
• Optimize the performance and reliability of authentication and authorization decisions at scale across distributed systems.
• Implement and refine monitoring, observability, and debugging capabilities for authentication services to ensure secure and stable operation.
• Collaborate with Authentication, Authorization, Platform, and Infrastructure teams to align infrastructure capabilities with product and architectural requirements.
• Contribute to the team’s technical direction and roadmap for secure, scalable authentication, including standards for style, maintainability, and best practices.
• Represent GitLab and its values through participation in public communication, broader initiatives, and contributions to relevant open source projects.

Senior Backend Engineer, Golang, Software Supply Chain Security

Solutions Engineer

• Lead technical discovery, demos, and validation (including proofs of value) to show how GitLab’s AI-powered DevSecOps platform meets customers’ technical and business needs across the full lifecycle.
• Drive the technical evaluation process as the Directly Responsible Individual, including solution design, POC/POV ownership, workshop design, and the technical components of tenders, audits, and value stream assessments.
• Collaborate with Commercial Account Executives and regional sales teams in North America to shape and execute account strategies that support new customer acquisition and expansion.
• Build and deepen relationships with technical practitioners and business leaders, guiding them through GitLab-driven digital transformation and enabling them to become GitLab advocates.
• Advise customers on modern software development, continuous integration, continuous deployment, security, and cloud practices, challenging existing approaches to improve return on investment.
• Serve as the voice of the customer with Product Management, Engineering, Sales, and Marketing by sharing feedback, use cases, and competitive insights that inform roadmap and positioning.
• Maintain and extend your technical expertise in GitLab, DevSecOps, AI, and related cloud technologies, creating reusable examples, best practice guidance, and technical collateral for customers and partners.
• Invest in your own growth and development through ongoing learning, mentorship, and knowledge sharing to continuously improve the impact of the Solutions Architect team.

Solutions Architect, Commercial

Manager

• Lead a team of Engagement Managers focused on Professional Services consultative selling.
• Accountable for Professional Services bookings goals within area of responsibilities covered by their Engagement Management team (EMEA).
• Responsible for timely and accurate weekly bookings forecast within area of responsibility.
• Help distribute customer opportunities evenly across team members ensuring geographic or segment coverage.
• Collaborate with other managers, socializing and gaining agreement on strategic proposals, and executing strategies.
• Provide strategic proposals to leadership to organize and align the Engagement Manager team with the Sales/CS organizations.
• Remain knowledgeable and up-to-date on GitLab releases.
• Coach team members on pipeline generation, opportunity prioritization, SFDC hygiene, discovery, scoping, estimation, SOW creation, negotiation and closing processes.
• Provide guidance to Engagement Managers to help resolve negotiations leveraging win-win and give-to-get methodologies. Take ownership of resolving negotiations that are at an impasse
• Align with Sales Leadership within territory to provide forecast updates.
• Build and maintain a development plan to ensure Engagement Managers are enabled to understand the GitLab product and features, the value selling approach, and current processes/tools used to be effective in their roles.
• Continuously assess team capacity to inform hiring plan.
• Foster an environment where team members are motivated and enabled to contribute to continuously improving the Professional Services sales process: proactive services positioning, SKU selling vs custom scoped engagements, scaling the PS selling motion, etc.. Ensure these process improvements are aligned with global PS sales strategy.
• Work closely with the Professional Services Delivery, Sales, Ecosystems Partners, and Product teams to develop common patterns into estimation and engagement proposal standards.
• Coach team members on continuous improvement mindset, including their responsibility to bring ideas or challenges to the practice team for consideration.

Senior Manager, Engagement Management

Sales

• Oversee the growth of GitLab's business in ASEAN and Korea by building the regional sales plan, maintaining pipeline visibility, and guiding day-to-day execution in support of regional business plans.
• Manage, coach, and develop a team of Account Executives, joining customer meetings and modeling consistent, field-focused sales practices.
• Support new logo acquisition across a broad base of medium-sized businesses in ASEAN and Korea while shaping and executing a long-term strategy for larger, more complex, multi-stakeholder accounts, including guiding deal strategy and contract negotiations for high-value opportunities.
• Build GitLab's reputation in the ASEAN and Korea markets by partnering with marketing, business development, and local networks to generate qualified pipeline and deepen market awareness.
• Establish clear operating rhythms, sales processes, and methodologies (such as MEDDPICC or similar) that create structure and repeatability while supporting agility.
• Work with regional sales managers and cross-functional partners in account management, customer success, marketing, product, engineering, and operations to align coverage, exchange practices, and ensure consistent execution.
• Develop and maintain executive-level relationships with key accounts, positioning GitLab as a strategic partner and uncovering expansion and renewal opportunities.
• Review pipeline, forecast, and performance data to identify gaps and opportunities, adjust regional plans to focus on priority activities, and represent the ASEAN and Korea business internally with clear insights on market trends and customer needs.

Regional Sales Director – ASEAN, Korea

Financial Planning and Analysis

• Serve as a trusted finance business partner to Professional Services and cross-functional leaders, influencing day-to-day decisions that improve bookings, revenue delivery, cost management, and margin performance.
• Own budgeting, forecasting, and reporting for the Professional Services P&L while delivering insights that improve decision making.
• Partner with business leaders to turn data into clear recommendations that support planning, investment, and performance decisions.
• Build and maintain financial models in Google Sheets to evaluate performance, test scenarios, and support strategic initiatives.
• Drive monthly close analytics, including variance analysis to identify risks, surface business drivers, and improve forecast accuracy.
• Support long-range planning and headcount planning with cross functional partners to align hiring plans with business goals.
• Improve FP&A processes to increase efficiency and predictability.
• Present concise financial insights to stakeholders to drive alignment and decisive action on priorities that align to company objectives.

GTM FP&A Manager, Professional Services

Program Manager

• Own the end-to-end services portfolio for your assigned product area
• Map and continuously improve the customer journey for your product domain
• Define clear customer outcomes and value anchors for each offering
• Act as the product manager for tooling requirements related to your domain
• Build and maintain strong working relationships across the organization
• Partner with peers across the CX Services team to create consistent service experiences
• Create and maintain field enablement materials

CX Services Program Manager

• Lead the operation and evolution of production-grade Kubernetes clusters across cloud environments, making architectural decisions on upgrades, scaling, disaster recovery, and reliability improvements that impact the entire organization.
• Define and drive GitOps strategy and standards across the organization, owning ArgoCD-based workflows by architecting Application Sets, sync policies, and deployment standards, and mentoring teams on GitOps best practices.
• Architect and establish Terraform-based infrastructure-as-code standards across teams, building reusable modules and practices that enable safe, scalable cloud infrastructure provisioning while establishing clear patterns for state management and drift detection.
• Lead platform observability strategy and incident response processes, set standards for monitoring and post-incident reviews, and drive organization-wide improvements to availability, performance, and resilience.
• Partner with and mentor application teams to onboard services onto the platform, establishing patterns for documentation, runbooks, and self-service tooling that scale across the organization and improve developer productivity.
• Design and establish security control standards such as role-based access control (RBAC), network policies, and secrets management (for example, Vault, Sealed Secrets, or External Secrets Operator) that meet compliance requirements and scale across the organization.
• Drive integration of platform capabilities with continuous integration pipelines (for example, GitHub Actions, GitLab CI, or Tekton) to establish end-to-end delivery workflows that set standards across the organization.

Senior Backend Engineer, Gitlab Delivery

Engineering Manager

• Lead, mentor, and grow a high-performing team of engineers, working across the Pajamas Design System and the GitLab documentation site.
• Define and build the engineering practice within Upstream Studios–this is a new function and you’ll have real influence over how it takes shape.
• Guide architecture and technical decisions for the design system (components, tokens, patterns) and the docs site (performance, reliability, infrastructure, localization).
• Help others across the organization understand the strategic value of a well-maintained design system and documentation platform.
• Advocates for engineering quality: technical debt, accessibility standards, customer issues, security, and platform reliability.
• Collaborate with Product Design and Technical Writing to translate design and content needs into scalable technical solutions

Senior Engineering Manager, Design

Product Designer

• Lead design on platform experience – Drive the end-to-end design process for cross-cutting features and workflows that impact users across the product. Define both tactical deliverables that solve immediate user problems and strategic outputs that connect to longer-term platform vision.
• Partner cross-functionally – Coordinate across multiple groups to align on platform-level experiences. Work closely with Product Managers and Engineering Managers to shape priorities, scope MVCs, and ensure design intent is maintained through development.
• Elevate craft and quality – Demonstrate excellence in interaction design, visual design, and systems thinking. Raise the quality bar through thoughtful feedback in design reviews and by modeling high standards in your own work.
• Contribute to the design system – Actively contribute to Pajamas by identifying reusable patterns, proposing new components, and ensuring your group’s work extends and adheres to system standards.
• Mentor and support others – Coach Product Designers and Senior Product Designers through pairing, design critiques, and knowledge sharing. Help onboard new team members and contribute to a collective team culture.
• Ground work in research – Conduct usability studies, competitor evaluations, and formative research. Collaborate with UX Research on problem validation and incorporate insights to fulfill user and business needs.

Staff Product Designer, Knowledge Graph

• Lead and inspire a team of experienced engineers across frontend, backend and AI engineering.
• Collaborate cross-functionally with UX and product counterparts to gather requirements and deliver customer-focused AI products
• Participate in technical designs and product development that enable running AI agents at scale while staying engaged in the day-to-day development.
• Monitor progress, unblock obstacles, and ensure on-time delivery for the team.
• Coach and mentor team members to support their professional growth.
• Promote a culture of innovation, curiosity, inclusion, and delivery.

Engineering Manager, AI Engineering – Agent Foundations

Data Analyst

• Serve as a trusted advisor to senior Marketing and Developer Relations leaders, providing data-driven insights that inform marketing strategy, product development, and go-to-market decisions.
• Establish and scale proactive insights across the Marketing function, including experimentation and connecting marketing credit from initial touchpoints to annual recurring revenue.
• Measure the impact of community programs, developer advocacy, and evangelism efforts on awareness, adoption, and pipeline.
• Evaluate the effectiveness of demand generation programs, including trial conversion analysis across segments, lead scoring optimization, and outreach platform performance.
• Partner closely with Analytics Engineering and Data Platform teams to translate business questions into clear technical requirements and support reliable delivery in the analytics stack.
• Help evolve GitLab's multi-touch attribution approach, including attributed metric definitions and implementation across reporting.
• Contribute to annual planning cycles through partnership with Sales, Finance, and Product leadership.
• Use AI-enabled analytics workflows through GitLab Duo Agent Platform, Claude with MCP integrations, and Glean within GitLab to improve how insights are developed and shared.

Senior Data Analyst, Marketing Analytics

• You will be operating as an AI SME with a focus on Platforms
• Lead technical discovery, architecture design, demos, and end-to-end evaluations (POC/POV) to validate GitLab as the preferred agentic, AI-powered DevSecOps platform for prospects and customers.
• Drive AI-focused solution strategy as the team’s AI subject matter expert, including competitive positioning and business value justifications.
• Own the technical strategy and influence Customer Success Plans for assigned accounts, acting as the “technical CTO” to guide multi-team, multi-year transformation initiatives across the DevSecOps lifecycle.
• Collaborate with Sales, Customer Success, Product Management, Engineering, and Marketing to shape account strategies, inform territory planning, and ensure successful platform adoption.
• Provide advanced technical guidance during the pre-sales cycle, including tender and audit support, workshop design, and solving complex integration and implementation challenges.
• Serve as the voice of the customer by translating real-world feedback into product requirements, documentation improvements, and roadmap input, especially for AI, security, and platform capabilities.
• Create and share reusable technical assets such as reference architectures, working examples, best practice guides, and internal enablement content to scale impact across regions.
• Mentor other Solutions Architects, contribute to global initiatives for the Center of Excellence, and act as an external industry authority through thought leadership, standards participation, and ecosystem relationships.

Senior Solutions Architect – AI & Platforms SME

• Lead technical discovery, demos, and validation (including proofs of value) to show how GitLab’s AI-powered DevSecOps platform meets customers’ technical and business needs across the full lifecycle.
• Drive the technical evaluation process as the Directly Responsible Individual, including solution design, POC/POV ownership, workshop design, and the technical components of tenders, audits, and value stream assessments.
• Collaborate with Account Executives and regional sales teams in Canberra, Australia to shape and execute account strategies that support new customer acquisition and expansion.
• Build and deepen relationships with technical practitioners and business leaders, guiding them through GitLab-driven digital transformation and enabling them to become GitLab advocates.
• Advise customers on modern software development, continuous integration, continuous deployment, security, and cloud practices, challenging existing approaches to improve return on investment.
• Serve as the voice of the customer with Product Management, Engineering, Sales, and Marketing by sharing feedback, use cases, and competitive insights that inform roadmap and positioning.
• Maintain and extend your technical expertise in GitLab, DevSecOps, AI, and related cloud technologies, creating reusable examples, best practice guidance, and technical collateral for customers and partners.
• Invest in your own growth and development through ongoing learning, mentorship, and knowledge sharing to continuously improve the impact of the Solutions Architect team.

Senior Solutions Architect – Public Sector

Product Manager

• Guide product strategy and roadmap definition for Hosted Runners
• Partner with engineering to prioritize platform capabilities
• Define product requirements for how runners execute pipeline jobs
• Shape pricing and packaging in collaboration with partners
• Work with go-to-market teams on customer conversations
• Work across product and platform teams to clarify ownership
• Contribute to launch planning and ongoing iteration for dedicated and SaaS runner experiences
• Communicate product trade-offs and priorities clearly

Senior Product Manager, Hosted Runners

Security Engineer

• Lead, develop, and mentor a team of Product Security Architects
• Own and continuously evolve the Product Security Architecture strategy
• Oversee and mature the Product Security Risk Register
• Operate Product Security Architecture in a risk-aligned, business-enabling way
• Define and drive security visions, standards, and configurations
• Lead the Product Security AI strategy for scaling
• Partner with various security departments on end-to-end risk reduction
• Define and track meaningful architecture-related metrics and Key Risk Indicators