Backend Engineer

• Design, develop, and maintain full-stack applications
• Perform code and design reviews with the development team
• Develop and maintain automated testing frameworks
• Design and implement monitoring and alerting solutions
• Monitor and remediate security vulnerabilities (dependency CVEs, infrastructure misconfigurations)
• Design and implement CI/CD pipelines and infrastructure automation
• Manage release processes and develop release documentation
• Ensure team adherence to development and release best practices
• Manage and maintain Kubernetes clusters and containerized workloads
• Update and maintain AWS infrastructure, including networking, security groups, and cloud resources
• Participate in Agile ceremonies and collaborate daily with the delivery team
• Track and improve developer experience
• Introduce new tools and practices to improve how the team builds and ships software
• Master and help the team adopt AI-assisted development tools such as Claude Code and GitH

Senior Software Engineer – Python, Django, PostgreSQL, Vue.js

Product Manager

• Develops strategic business cases and in partnership with the Product Manager and TPMs, creates product roadmaps to deliver on the product vision and delivery; supports the sales process, market requirements, GoToMarket planning and Education for Continuity Assure and the Global Exchange Automation Portfolio
• Collaborates with the regional Product Managers, US-based Product Management and Product Owner teams, and other stakeholders to define product roadmaps and go to market strategies that enable achievement of revenue goals and competitively position the solution for future growth
• Manages the entire product line life cycle from strategic planning to tactical activities and serves as an internal voice for the customer on new or already existing products throughout the product lifecycle
• Performs ongoing and formal annual operating agreement (“AOA”) review of commercial and technical roadmap in support of customer needs and business goals, from inception and business case to successful product market acceptance, launch, enhancement and end-of-life while managing the business performance of the product through the lifecycle.
• Monitors and analyzes how well GHX Continuity Assure and Global Exchange Automation products are performing, to include product profitability, actual to planned revenue, customer satisfaction, and retention / renewals
• Reviews internal metrics to determine how the product impacts the company operations
• Reviews areas that may impact product profitability, to include product life cycle, quality, technical support, marketing programs, and sales support
• Manages a group of products and services that meet market needs; assesses the health of the portfolio and how components contribute to corporate strategy
• Creates product roadmaps illustrating the vision for the product including global market requirements
• Writes scenarios for user personas to describe instances of market problems or situations that illustrate why product requirement is necessary
• Supports sales and sales operations on advancing the product(s) visibility, understanding, and when required, direct client sales support
• Reviews the release plan with periodic checkpoints of progress in each of the operational groups
• Manages functional roadshows
• Conducts data and market analysis required to develop the portfolio strategy
• Leads product community of practice, and user engagement groups
• Maintains regular communication cadence with US- and EU-based Product Management and Product Owners

Manager, Product Management – Industry Continuity, Global Automation Solutions

• Define and own the ERP integration platform strategy across all GHX products, ensuring a cohesive, scalable, and future-ready platform
• Co leader for defining and aligning the broader ERP integration strategy in partnership with Technology, Product, Operations, and Alliances
• Establish a long-term roadmap for ERP integrations, ensuring GHX capabilities are delivered in the most effective way within customer ERP workflows
• Drive consistent, high-quality customer experiences across ERP integration models, ensuring GHX solutions feel seamless and intuitive whether embedded, API-driven, or accessed alongside the ERP
• Identify and advance opportunities to make GHX solutions more seamlessly integrated and easier to adopt within ERP environments, increasing adoption, retention, and competitive differentiation
• Identify and prioritize new growth opportunities through deeper ERP integration, including data, workflows, and monetization models
• Incorporate emerging trends such as AI agents and intelligent automation within ERP ecosystems into the platform roadmap
• Serve as a subject matter expert in ERP systems and integration patterns, guiding strategy and execution across cloud and on-prem ERP environments
• Partner with GHX’s ERP Alliances functions to shape and advance strategic relationships with ERP providers, engaging both business and technical stakeholders and representing Product in external-facing engagements
• Influence ERP partner ecosystems to expand GHX’s footprint and enable deeper, more connected integrations, aligning roadmaps, integration models, and joint go-to-market opportunities with Alliances and Technology
• Define and prioritize the integration platform roadmap, including APIs, data access, workflow orchestration, and interoperability standards
• Provide strategic guidance to Product team, ensuring strong alignment between product intent and technical execution
• Partner closely with Engineering to ensure scalable, secure, and maintainable platform architecture
• Establish integration patterns, standards, and reusable capabilities, enabling the team to build, own, and scale them across all GHX products
• Balance strategic platform development with ongoing delivery of ERP integration capabilities, ensuring efficient execution of BAU requests while maintaining platform consistency
• Drive improvements in implementation speed, scalability, and supportability, aligning cross-functional teams across Product, Technology, Operations, and Commercial to deliver high-quality outcomes
• Develop and execute strategies to scale ERP integration adoption, partnering with Sales, Marketing, and Customer Success to drive clear value, enablement, and measurable impact on customer retention and revenue growth
• Foster a culture of ownership, accountability, and strategic thinking, ensuring the team acts as strong customer advocates and consistently delivers high-quality customer experiences

Director, Product Management – Data Integration Platform

• Develops strategic business cases and in partnership with the Product Manager and TPMs, creates product roadmaps to deliver on the product vision and delivery; supports the sales process, market requirements, GoToMarket planning and Education
• Collaborates with the Market Managers and other stakeholders to define product roadmaps and go to market strategies that enable achievement of revenue goals and competitively position the solution for future growth
• Manages the entire product line life cycle from strategic planning to tactical activities and serves as an internal voice for the customer on new or already existing products throughout the product lifecycle
• Performs ongoing and formal annual operating agreement (“AOA”) review of commercial roadmap in support of customer needs and business goals, from inception and business case to successful product market acceptance, launch, enhancement and end-of-life while managing the business performance of the product through the lifecycle.
• Monitors and analyzes how well a GHX product is performing, to include product profitability, actual to planned revenue, customer satisfaction, and retention / renewals
• Reviews internal metrics to determine how the product impacts the company operations
• Reviews areas that may impact product profitability, to include product life cycle, quality, technical support, marketing programs, and sales support
• Manages a group of products and services that meet market needs; assesses the health of the portfolio and how components contribute to corporate strategy
• Creates product roadmaps illustrating the vision for the product. Describes the idea or stereotypical users that represent the programming targets
• Writes scenarios for user personas to describe instances of market problems or situations that illustrate why product requirement is necessary
• Supports sales and sales operations on advancing the product(s) visibility, understanding, and when required, direct client sales support
• Reviews the release plan with periodic checkpoints of progress in each of the operational groups
• Manages functional roadshows
• Conducts data and market analysis required to develop the portfolio strategy
• Leads product community of practice, and user engagement groups

Manager, Product Management – Price Alignment

• Owns and prioritizes the sprint backlog for assigned platform and technical domains, balancing technical debt, reliability, and roadmap commitments
• Translates platform and technical requirements into well-defined epics, user stories, technical specification and acceptance criteria
• Converts product vision into actional backlog items that deliver platform enablement, reliability, scalability and technical debt reduction
• Participates in sprint planning, grooming, retrospectives and reviews for assigned technical and platform teams
• Works with Product Management, Engineering leads, architects and security teams to support platform decisions that are technically sound and aligned with product direction
• Communicates platform capability needs to the development team and represents technical requirements in prioritization decisions
• Supports and utilizes technical discovery with Engineering leads and internal platform consumers to inform backlog priorities
• Communicates platform capability releases to internal consumers and Engineering teams in coordination with Product and Technology leadership
• Serves as a subject matter expert for assigned platform and technical domains, supporting Engineering onboarding tooling, and organizational education
• Escalates technical risks, platform dependencies and roadmap gaps to Product leadership proactively
• Maintains regular alignment with the Product Manager and Product Leadership on roadmap priorities, backlog direction, and technical outcomes; raises conflicts between technical demands and roadmap commitments proactively
• Maintains a minimum of two sprints of groomed and estimated backlog at all times for assigned teams
• Contributes to epic-level roadmap tracking across quarters in coordination with the Product Manager and/or Manager of Product Management for assigned domains
• Participates in pod-level planning, estimation sessions and steerco readouts as required
• Ability to travel up to 20%

Product Owner – Exchange

Manager

• In partnership with the VP – Managed Services and Customer Care and Director – Managed Services, reviews business opportunities to optimize the product portfolio through analysis and understanding of targeted markets, segmentation efforts, market trends, new technology, and competitive environment
• Working closely with Managed Services delivery teams, creates product roadmaps to deliver on the product vision, to optimize service margins and create customer value
• Collaborates with technology counterparts to develop roadmap requirements that support service delivery
• Works through release planning to align to service goals
• Collaborates with other stakeholders to define product roadmaps and go to market strategies that enable achievement of revenue goals and competitively position the solution for future growth
• Works with the Director – MS, to manage the product line life cycle from strategic planning to tactical activities and serves as an internal voice for the customer on new or already existing products throughout the product lifecycle
• Monitors and analyzes how well a GHX product is performing, to include product profitability, actual to planned revenue, customer satisfaction, and retention/renewals
• Reviews internal metrics to determine how the product impacts the company operations
• Reviews areas that may impact product profitability, to include product life cycle, quality, technical support, marketing programs, and sales support
• Manages a group of products and services that meet market needs; assesses the health of the portfolio and how components contribute to corporate strategy
• Creates product roadmaps illustrating the vision for the product
• Describes the idea or stereotypical users that represent the programming targets
• Writes scenarios for user personas to describe instances of market problems or situations that illustrate why the product requirement is necessary
• Reviews the release plan with periodic checkpoints of progress in each of the operational groups

Services Portfolio Manager

• Serve as the technical expert on product service lines while working directly with customers (jointly with sales) both to assist sales in closing deals and to ensure a positive customer experience
• Work closely with internal operations to establish high quality implementation norms with focus on accelerating time to value for customers
• Lead sales, product owners, and engineering team members to develop top-quality products by serving as a leader between customers/sales and engineering
• Conduct research to identify customer needs and market gaps influencing our business and our customers
• Analyze the competition, and market trends, then define and execute on strategies to be the market leader
• Define, drive, and communicate product roadmaps aligned with the corporate strategy, cross-portfolio product pod delivery, as well as new and existing capabilities
• Partner closely with Product Pods and engineering delivery teams to prioritize work to be done based on market demands and maximizing benefit to the business
• Lead the development of value propositions and sales tools to be used by the sales team
• Work closely with marketing and brand on external messaging and naming for product
• Lead cross-functional rollout and go-to-market of products and new feature sets
• Train all customer-facing employees on product details, value proposition, and sales techniques
• Work with sales and finance to accurately build business cases to forecast and monitor the success of products, and use these measures to drive product strategy
• Set and regularly evaluate product pricing using best-in-class pricing strategies
• Effectively negotiate for your product through any internal prioritization processes
• Ensure legal requirements are met, and any risks are mitigated through collaboration with legal
• Ability to travel 25-50%

Senior Product Manager – Industry Adoption

DevOps Engineer

• Lead, mentor, and develop a team of DevSecOps engineers.
• Set team priorities, assign work, and ensure accountability for deliverables and outcomes.
• Build a high-performing team culture focused on ownership, collaboration, continuous improvement, and execution excellence.
• Support hiring, onboarding, coaching, and performance management for the DevSecOps team.
• Drive the implementation and continuous improvement of DevSecOps practices across the organization.
• Lead efforts to design, standardize, and support secure CI/CD pipelines, release automation, and deployment frameworks.
• Promote shift-left security by integrating security controls and compliance checks into the software development lifecycle.
• Establish and maintain standards for infrastructure as code, automation, and secure delivery practices.
• Partner with Security and Cloud teams to implement cloud security guardrails, policy enforcement, and compliance controls.
• Help ensure alignment with regulatory and compliance requirements, including healthcare and enterprise security standards where applicable.
• Oversee remediation of security findings related to infrastructure, CI/CD, containers, and cloud platforms.
• Drive security awareness and secure engineering practices across teams.
• Collaborate with SRE and Infrastructure teams to improve observability, monitoring, alerting, and operational readiness.
• Support the use of logs, metrics, traces, and dashboards to improve service visibility and reduce operational risk.
• Ensure DevSecOps practices support reliability goals, incident response readiness, and operational maturity.
• Support platform engineering initiatives that improve developer productivity and self-service capabilities.
• Contribute to the development of internal developer platforms and standardized tooling that simplify infrastructure and application delivery.
• Drive improvements in developer experience by reducing friction in provisioning, deployment, and operational workflows.
• Promote the use of tools and frameworks such as Backstage, Crossplane, and GitOps-based models where appropriate.
• Partner with Cloud and Finance stakeholders to promote cost-aware engineering practices and cloud optimization.
• Identify opportunities to improve resource utilization, standardization, and automation to reduce unnecessary spend.
• Support governance processes that align engineering velocity with operational and financial discipline.
• Work closely with Engineering, Product, Security, Infrastructure, SRE, and leadership teams to align priorities and execution.
• Communicate plans, progress, risks, and dependencies clearly to both technical and non-technical stakeholders.
• Serve as a trusted partner in driving enterprise-wide DevSecOps and platform engineering initiatives.

Manager, DevSecOps

• Design and implement scalable, secure, and maintainable software systems that align with business needs, creating flexible, reusable, and efficient solutions.
• Lead technical design for complex stories, features, and epics, authoring technical documentation and ensuring adherence to IT control policies.
• Collaborate proactively with cross-functional teams to address technical dependencies, review ideas and concerns, and deliver high-quality products.
• Identify root causes of challenges, analyze upstream and downstream impacts, and recommend impactful, broad-reaching solutions while considering corporate strategy and trade-offs.
• Establish and guide best practices for design, development, testing, and Agile workflows, mentoring team members and fostering a collaborative environment.
• Build and maintain strong business relationships to influence decision-making and drive innovative solutions across teams.
• Collaborate with Senior partners to ensure consistent design and coding standards are maintained across all development teams, including those led by offshore managers.
• Maintain a deep understanding of software subsystems, their components, interfaces, and data integrations to ensure seamless functionality and scalability.

Staff Software Engineer – Java, AWS, Mongo

• Design and implement scalable, secure, and maintainable software systems that align with business needs, creating flexible, reusable, and efficient solutions
• Lead technical design for complex stories, features, and epics, authoring technical documentation and ensuring adherence to IT control policies
• Collaborate proactively with cross-functional teams to address technical dependencies, review ideas and concerns, and deliver high-quality products
• Identify root causes of challenges, analyze upstream and downstream impacts, and use and recommend impactful, broad-reaching solutions while considering corporate strategy and trade-offs
• Adhere to best practices for design, development, testing, and Agile workflows, fostering a collaborative environment
• Build and maintain strong business relationships to influence decision-making and drive innovative solutions across teams
• Maintain a deep understanding of software subsystems, their components, interfaces, and data integrations to ensure seamless functionality and scalability.

Software Engineer III – Java, AWS, CI/CD

• Design and implement scalable, secure, and maintainable software systems that align with business needs, creating flexible, reusable, and efficient solutions
• Translate ideas into clear code under the supervision of senior engineers, delivering code with high quality
• Contribute to technical design for features and stories, documenting work and adhering to IT control policies
• Work collaboratively within the team and coordinate with cross-functional partners to address technical dependencies, review ideas and concerns, and deliver high-quality products
• Identify issues of limited scope, analyze their impacts, and resolve them independently or with guidance from senior team members
• Adhere to best practices for design, development, testing, and Agile workflows in a collaborative environment
• Build professional relationships within the team to support effective collaboration and knowledge sharing
• Develop understanding of software modules, their components, and interactions to support feature development

Software Engineer II – Java, AWS, MongoDB, CI/CD

Artificial Intelligence

• Own and evolve the enterprise AI strategy, ensuring alignment with organizational strategic priorities and business objectives
• Maintain a comprehensive understanding of the AI technology landscape, emerging capabilities, and industry best practices
• Design and implement standardized intake, evaluation, and approval processes for all AI tools and initiatives
• Coordinate across business units and teams to identify high-impact AI opportunities

Enterprise AI Strategy Director

• Serve as a senior technical leader within the DevSecOps Center of Excellence, driving automation, security, observability, and cost optimization across the enterprise.
• Act as the technical lead for the DevSecOps CoE, driving strategy and execution of security, automation, and observability practices.
• Design and maintain reusable CI/CD frameworks, IaC modules, and security guardrails for consistent adoption across all product lines.
• Define, document, and enforce DevSecOps standards, policies, and best practices.
• Mentor embedded DevSecOps engineers and provide guidance on pipeline design, automation, cost optimization and compliance.
• Architect and optimize CI/CD pipelines to enable frequent, secure deployments.
• Implement "shift-left" security by embedding security testing and compliance automation into pipelines.

Principal DevSecOps Engineer

Data Analyst

• Write and optimize complex SQL queries including nested joins, temp tables, aggregations, window functions, and CTEs
• Identify patterns and relationships to evaluate, maintain, and enrich data quality across multiple systems and data sources
• Perform root cause analysis (RCA) and impact analysis to identify data quality issues and report findings to stakeholders
• Develop flexible, reusable, and efficient SQL code with minimal supervision while adhering to best practices
• Create and maintain analytics reports and dashboards for business stakeholders using modern BI tools
• Conduct data profiling and data quality validation to ensure high-quality data for downstream consumers
• Perform code reviews on SQL and data scripts, providing constructive feedback to ensure quality
• Collaborate with cross-functional teams including data engineering, product, and analytics teams in an Agile/Scrum environment

Technical Data Analyst III

Technical Account Manager

• Independently creates and implements account plans to increase product utilization for all Technical Account-managed customers.
• Collaborate with internal teams to track customer-level issues to increase efficiency and effectiveness.
• Partners with internal team members and customers to document and reach all customer goals. This includes tactical, technical, and strategic work, with regular milestone checkpoints.
• Monitor data quality for consistency and identify and track to any anomalies.
• Educates team members on best practices, assists in customer training personally or by identifying internal resources.
• Leads creation of and updates to training materials and other product or support documentation.
• Leads the drive of overall customer satisfaction.
• Partners with Problem Management to represent the VOC to the product team, emphasizing and helping to prioritize changes and enhancements to products that are most important to the client base.
• Uses effective time management for projects and meetings while adhering to deadlines.
• Creates, develops, and delivers presentation materials for onsite or video conferencing meetings with customers.
• Mentors team members through daily tasks and refines processes and resource materials where areas of improvement have been identified.
• Provides high-level oversight of customer activity and account health and increases adoption of GHX’s recommended practices.
• Develops data driven dashboards and reports to support client.
• Accurately prepares support documentation, client presentations, work plans, and other deliverables.
• Assists customers as required through case management and issue escalation.
• Leads client discussions and meetings to present analysis and reporting.
• Facilitates training sessions to implement identified initiatives.
• May be required to travel (up to 20%).