GhFly

Frontend Engineer

• Develop and maintain stores and digital experiences on VTEX IO;
• Implement pages and components integrated with Prismic (headless CMS);
• Create and evolve reusable, well-structured front-end components;
• Integrate APIs and external services (payments, logistics, marketing tools, analytics, etc.);
• Collaborate with UX/UI, Product, and Back-end teams to turn layouts and business rules into functional code;
• Ensure technical quality, readability, and organization of the code;
• Participate in code reviews and support less experienced developers when needed;
• Work on bug fixes, continuous improvements, and performance optimizations;
• Follow versioning, deployment standards, and the team's best practices.

Mid-level Front-end Developer

Customer Success Manager

• Build campaign performance reports to monitor sales results and CRM channel performance for decision-making
• Conduct analyses to identify opportunities to improve the team's daily results
• Analyze user behavior, lifecycle and propose segmentations
• Conduct A/B tests for various experiments and drive continuous improvements
• Send email marketing, SMS, Push and in-app messages using Salesforce Marketing Cloud
• Develop segmentation strategies and manage segmentation operations
• Design customer journeys
• Develop campaign strategies and calendars
• Manage list health and deliverability
• Familiarity with operating campaigns in Salesforce Marketing Cloud to support the CRM team.

Senior CRM

Analyst

• Plan and oversee strategic e-commerce projects in a VTEX environment.
• Lead implementations, migrations, replatforming and ongoing product/e-commerce evolutions.
• Define and evolve PMO governance for e-commerce projects.
• Serve as the VTEX subject-matter expert, supporting technical and strategic decision-making.
• Manage scope planning, scheduling, budgeting and risk management.
• Facilitate alignment between technology, business stakeholders and VTEX partners.
• Lead agile ceremonies and ensure delivery quality.
• Create and monitor project KPIs and performance indicators.
• Drive continuous improvement and advance agile maturity.

Account Analyst – PL

Business Development Rep

• Map and approach companies and decision-makers aligned with GHFLY's ICP.
• Conduct inbound and outbound prospecting using a consultative approach.
• Identify business pain points and connect them to GHFLY's performance marketing solutions.
• Qualify opportunities with a focus on quality and potential value generation.
• Generate strategic pipeline and support the Business team by transferring opportunity context.
• Build and optimize prospecting approaches, cadences, and sequences.
• Participate in initial meetings with prospects when necessary.
• Monitor funnel metrics and contribute to continuous process improvement.

Business Development Representative – BDR

Social Media Manager

• Plan, execute, and monitor social media strategies for client brands.
• Organize and manage editorial calendars, ensuring consistency, relevance, and deadline compliance.
• Produce, edit, and adapt copy for social networks, respecting each brand's tone of voice, positioning, and objectives.
• Collaborate with Creative, Content, and Community Management teams to align on topics, language, and approach.
• Track performance metrics and recommend content adjustments and optimizations.
• Participate in internal alignment meetings and, when necessary, client meetings, including occasional on-site visits.
• Prepare performance reports and results analyses.
• Identify content opportunities, formats, and approaches based on social behavior, trends, and community insights.
• Act as a heavy social media user, leveraging that experience to anticipate movements, adapt trends to the client's context, and generate strategy-ready ideas.
• Contribute to organizing processes, workflows, and best practices for social media operations.

Social Media Specialist

• Traduzir as necessidades estratégicas das áreas em perfis claros e processos seletivos eficazes.
• Conduzir processos de Atração de Talentos end-to-end, garantindo qualidade, prazo e experiência positiva.
• Atuar de forma consultiva junto às lideranças, apoiando decisões e alinhando expectativas.
• Conduzir entrevistas por competências e apoiar decisões de fechamento de vagas.
• Garantir uma experiência de recrutamento consistente e alinhada ao Culture Code da GHFLY.
• Monitorar indicadores de recrutamento (tempo de fechamento, funil e SLA) e propor melhorias contínuas.
• Apoiar iniciativas de Employer Branding e atração ativa de talentos.
• Utilizar dados, tecnologia, IA e automação para ganho de eficiência nos processos.

Talent Attraction Analyst

Manager

• Act strategically in defining and evolving the Experience area, connecting user experience, performance, and business goals of GHFLY and its clients.
• Define experience and digital product guidelines based on commercial objectives, ensuring impact on conversion, retention, and revenue.
• Manage and develop the Experience team (UX/UI, CX, research, content, CRO, among others), promoting technical growth, continuous feedback, and individual development plans.
• Structure, standardize, and evolve Experience processes, including discovery, research, UX, UI, testing, and continuous optimization.
• Ensure methodological consistency, best practices, and frameworks across projects and clients.
• Serve as the main strategic point of contact for the Experience area with clients and internal stakeholders.
• Lead and participate in planning meetings, scope definition, and roadmap construction.
• Defend experience decisions based on data, research, and commercial impact.
• Monitor and analyze Experience performance indicators (conversion, funnel, churn, LTV, CAC, among others).
• Lead CRO initiatives, A/B testing, and continuous experience improvement.
• Work integrally with technology, media, content, CRM, and support teams, ensuring technical feasibility of solutions.
• Plan team capacity, project allocation, and priorities, supporting effort estimates, timelines, and costs.
• Encourage innovation by evaluating trends, tools, and new approaches in e-Experience, UX, and martech.

Experience Manager

Financial Planning and Analysis

• Build, consolidate and monitor the annual budget and periodic forecasts.
• Prepare and analyze financial performance reports, key performance indicators and executive dashboards.
• Support the company's FinOps (Financial Operations) management, focusing on cost optimization and operational efficiency.
• Perform analyses by client, project and business area, including cost allocations and cost centers.
• Control and review fixed and variable costs and operating expenses, ensuring data consistency and traceability.
• Develop analytical models and financial scenarios, anticipating risks and opportunities.
• Work in partnership with directors and managers across areas, providing strategic information for decision-making.
• Continuously seek process improvements, automation and standardization of financial reports.

FP&A Specialist

• Ensure a consistent, empathetic customer experience aligned with the brand positioning across all touchpoints.
• Ensure quality, speed, and coherence of interactions on social networks and SAC channels.
• Contribute to building and strengthening the brand community.
• Work strategically to identify trends, risks, and opportunities from public interactions.
• Promote continuous improvement of customer service and relationship processes.
• Support strategic decisions through data analysis, audience behavior, and community sentiment.
• Contribute to the prevention and mitigation of reputation crises.
• Strengthen integration between customer service, content, and digital strategy.
• Ensure efficient use of technology and AI without losing the human element of service.

Social Media Planner – Community Manager, SAC

• Lead the implementation of GhFly's rebranding, ensuring consistency and quality across all assets and creative derivatives;
• Create visual campaign directions and layouts from internal briefs and partner teams;
• Interpret and expand on briefs, requesting additional information when necessary;
• Develop and adapt campaigns for different channels and formats: social media, landing pages, e-books, e-mails, presentations and other digital materials;
• Master best practices for digital creation, such as Mobile First, animated creatives and performance assets, staying up to date with market trends;
• Support the creation of strategic presentations for the board and commercial team, translating complex concepts into a clear and impactful visual language;
• Explore and apply generative AI tools (images, layouts, creative automation) to increase speed, scale and innovation of deliverables;
• Manage your own workload, ensuring organization, planning and on-time delivery;
• Serve as a creative reference within the Marketing team, sharing knowledge and best practices;
• Participate in meetings with partner teams and vendors to align creative expectations.

Senior Creative Analyst

Designer

• Develop creative assets for performance channels (Meta Ads, Google Ads, LinkedIn Ads, programmatic), including static images, short videos, carousels, variations for A/B testing, and formats optimized for each platform.
• Create social media content aligned with brand positioning and visual identity.
• Adapt key visuals (KV), campaigns, and assets to different sizes and contexts, ensuring consistency and speed of production.
• Collaborate with media and planning teams to translate strategies into visually effective assets focused on conversion and engagement.
• Contribute creative ideas for campaigns, activations, and visual concepts.
• Participate in internal and external presentations, supporting the team with clear communication when explaining creative decisions.
• Keep files and folders organized, ensuring on-time deliveries.