General Motors

Manager

• Develop and innovate new solutions to create a world class customer experience.
• Take full ownership of customer issues, managing each case from initial contact through to resolution to ensure a positive outcome.
• Utilize superior communication skills and problem-solving abilities to optimize workflow and reduce bottlenecks for our customers to improve the outcomes.
• Analyze customer and dealer data to support process improvements for our dealers to ensure customers are satisfied with the time to complete their vehicle service visit and that the vehicle was fixed right the first time.
• Manage interactions with the Customer Assistance Center and our retail field partners including end-to-end execution for high profile referrals.
• Coordinate empowerment and goodwill initiatives and lead training on the available tools.
• Attend and participate in local dealer and field team meetings to help dealers identify opportunities and trends to drive process improvement.
• Act as the Regional Liaison with the outside agencies representing our customers.

Customer Resource Manager

Solutions Engineer

• Work closely with stakeholders to identify requirements, schedule, and deploy simulation projects to enable virtual vehicle design, development, and validation
• Engage with cross functional team members to coordinate on-time delivery of simulation components to meet requirements and timing
• Integrate plant models and other ECU models with controller software source code and perform virtual system verification based on requirements
• Obtain, develop, parameterize, and test virtual controller models to be used across different components such as HWIO, RTOS, controller I/O, and other ECU behavioral models
• Perform simulation correlation activities based on experimental data
• Create, maintain, and improve standard simulation architectures
• Provide support for released simulations, including detailed documentation, and assist users with testing and troubleshooting
• Design, develop, verify, and execute automated test suites
• Assist initiatives to benchmark and adopt next-generation simulation technology and tools
• Identify, implement, and standardize new simulation development processes of engineering
• Provide process and architecture feedback improvements
• Work in and using the SAFe / Agile construct

Simulation Integration Engineer – Software-In-Loop, Controls Integration and Simulation Development

Product Manager

• Own the end-to-end HUD product vision and strategy (content hierarchy, information density, driver attention, and safety-critical alerting principles).
• Create and maintain a prioritized roadmap spanning UX, software, optics/display hardware, and vehicle program integration; define milestones, dependencies, and release scope.
• Translate customer insights, usability research, and telemetry into product requirements, success metrics, and experiments (A/B tests, clinics, simulator/on-road studies).
• Lead cross-functional execution with Design, Engineering, Program, Legal, Safety, and Quality; manage tradeoffs between customer value, cost, technical feasibility, and schedule.
• Ensure compliance alignment for safety-related content and driver assistance messaging (definitions, disclaimers, and human factors considerations) in collaboration with Legal/Compliance.
• Drive continuous improvement through post-launch monitoring, defect triage, and feature iteration; communicate status and decisions clearly to executive and working-team stakeholders.

Staff Product Manager – Head-Up Display

• Serve as the primary advocate and trusted advisor for OnStar, GM’s software and subscription services, My GM Rewards, and GM Rewards Credit Cards within your assigned dealerships.
• Build strong, trust‑based relationships with dealer principals, general managers, sales leaders, and service leaders by deeply understanding their needs and consistently delivering value and follow‑through.
• Inspire belief in OnStar and GM’s connected ecosystem – clearly communicate how our products and services elevate customer experience, deepen brand loyalty, and drive dealership profitability.
• Design and deliver impactful training – lead live, in‑dealership and virtual sessions with dealer leadership and front‑line teams, covering: OnStar services and benefits My GM Rewards and GM Rewards Credit Card Connected vehicle technologies.

District Manager, OnStar & Loyalty

iOS Engineer

• Own the full software development lifecycle for GM Commercial mobile applications, including requirements, design, development, testing, deployment, and maintenance.
• Collaborate with business leads, product managers, UX designers, engineers, vendors, and external partners to capture and refine system requirements and identify innovation opportunities.
• Design and evolve mobile software architecture and design patterns (Android and/or iOS) to meet performance, reliability, and security requirements.
• Build, test, and maintain high-quality, reusable, and reliable Kotlin and/or Swift code for Android and iOS applications.
• Create and maintain clear, complete technical and design documentation.
• Participate in architecture, requirements, design, code, and test case reviews.
• Mentor and guide other developers to grow their skills and knowledge in mobile development.
• Develop and maintain unit tests and automated test scripts to validate functionality and quality.
• Work with microservices-based backends and RESTful APIs to integrate mobile apps with backend services.
• Contribute to CI/CD pipelines and automation for building, testing, and deploying mobile applications.
• Participate in an on-call rotation to support production as needed.

Senior Mobile iOS Engineer

Systems Engineer

• Ensure that the product development and release plans are created and executed in adherence to engineering standard work for the purpose of on-time high quality delivery of VMEC embedded control products.
• Identify and resolve any coordination issues between the calibration team, SW DRE, SWIM, SWIL, and Hardware DREs
• Act as an integration manager and primary interface with customers (e.g., vehicle program teams or vehicle assembly plants) and development partners (e.g., calibration teams, validation teams, or suppliers) of the specific product of responsibility; includes tracking and reporting status of deliverables.
• Refine, Maintain, and Prioritize the team backlog.
• Lead or support standard meetings related to specific responsibilities (e.g., Daily stand-up Meeting or Software Execution Team Meeting)
• Provides technical leadership ensuring issue resolution and appropriate technical direction for products of responsibility.
• Escalate issues as required, for executive leadership support.
• Interface with Lead Calibrators and Technical Specialists to escalate SW needs as required.
• Lead system level corrective action teams (e.g., critical launch issues with calibration and software coordinated action).
• Own system-level PRTS through PRC to identify key issue owners.
• Train, coach, mentor other team members in areas of strong competency.
• Lead and support continuous process improvements, best practices, lessons learned, and quality improvement initiatives.
• Single point controller contact for Propulsion product teams: represent controller team at Core PDT, SMT and GPS PAPIR/PET/CPIT/PPDR.
• Overall PRTS leader for all assigned programs: support status review, forecast risk and work across teams and leadership levels to deliver program content with best quality.

Control System Integration Manager

Full-stack Engineer

• Lead architecture and technical direction for core billing domains (subscriptions, invoicing, payments, taxation, adjustments,) and Zuora integration, setting patterns and reference implementations used by multiple teams.
• Drive design and development of complex billing platform features and integrations, ensuring they are resilient, secure, and compliant across markets.
• Design and evolve high‑volume batch processing systems for financial transactions, with clear SLIs/SLOs and strong observability (logs, metrics, traces).
• Shape end‑to‑end onboarding and account lifecycle experiences for OnStar and other connected services, partnering with product and UX to deliver seamless customer journeys.
• Lead migration of services to Azure using cloud‑native best practices, including containerization, infrastructure‑as‑code, and secure-by-default configurations.
• Build and review microservices and event‑driven systems leveraging Kafka and modern service design, ensuring consistency, reuse, and high reliability across the platform.
• Collaborate across organizations (product, business, finance, tax, data, and other engineering teams) to define scalable solutions and align technical decisions with business priorities.
• Mentor and coach engineers at multiple levels, providing guidance on design, coding, testing, observability, and operational excellence; help grow future technical leaders.
• Champion engineering best practices (code quality, automated testing, CI/CD, security reviews) and lead design/architecture reviews for high‑impact initiatives.
• Influence long‑term platform strategy , identifying simplification, modernization, and de‑risking opportunities across billing, integrations, and data flows.

Staff Software Engineer – Billing & Subscription Platform

Mechanical Engineer

• Works on product development and integration activities.
• Utilizes engineering tools, schematics, layout, and processes to successfully develop components and systems for vehicle programs.
• Leads electrical designs through component selection and schematic/layout review.
• Identifies leading IC and component suppliers which meet/exceed GM performance requirements.
• Supports Tier1’s as the GM technical lead with selected Tier2/Tier3 designs.
• Maintains specific subsystem requirements optimized and up to date with the latest technology and market trend.
• Optimizes five-point (Temp/Voltage) parametric performance of your subsystem for end of line production tests.
• Continues the design support and troubleshooting for current model products and issues.
• Improves development cycles for robust product design.
• Supports or leads as appropriate, packaging, EMC, Thermal, power and vehicle integration.
• Applies cost effective solutions with improved performance design.
• Supports internal GM Program management, software, validation, vehicle, system, and core teams as the Electrical Hardware domain expert.
• Resolves through simulation or testing any performance issue which results in a DV/PV observation or failure.
• Completes all responsibilities to the program management schedule for on time component delivery with all performance/quality requirements met.

Senior Hardware Design Engineer

DevOps Engineer

• Create and maintain deliverables and processes according to the key area assignment of the Compute and Connectivity Design Support Team.
• Create and manage Engineering Change Requests for GM semiconductor part numbers.
• Analyze and approve supplier semiconductor resiliency plan submissions.
• Create and maintain GM semiconductor catalog items as assigned.
• Create electronic circuit schematics as assigned.
• Support GM IT and Purchasing semiconductor initiatives.
• Develop and maintain templates and tools, Support or define enterprise sourcing strategies & business models based on key area of assignment.
• Work with execution teams to ensure that the GM strategic vision is implemented by design teams in ECU semiconductor component selection.
• Model and develop GM's Core Values and Winning Behaviors.

Design Release Engineer – Semiconductor

Marketing

• Support the marketing team across marketing finance, events, and social media
• Assist with day-to-day social media coordination and content scheduling
• Support the planning and delivery of marketing events, activations & customer experiences
• Engage with customers and attendees to help deliver an exceptional brand experience
• Raise and manage purchase orders in line with internal processes
• Track supplier invoices and support timely processing

Marketing Intern

• Serve as the product owner for the Configurator within the Digital Retail Platform, ensuring the experience is accurate, continuously optimized, and aligned to brand, dealer, and customer needs.
• Act as a primary liaison between the DRP product team and brand stakeholders, ensuring brand-specific requirements are captured, prioritized, and clearly communicated.
• Own the end-to-end CarBravo digital retailing experience, identifying optimizations that meet customer, dealer, and brand needs.
• Lead agency partners across UX strategy and design to deliver DRP enhancements throughout the customer journey, from discovery through purchase.
• Partner with the broader DRP product team to define, prioritize, and execute roadmap features across the end-to-end DRP experience.
• Translate business needs into clear product requirements and priorities for cross-functional delivery teams.
• Act as a bridge between GM business teams, IT teams and technology partner , enabling effective collaboration across design, development, and delivery.
• Use data, customer insights, and performance metrics to identify opportunities, evaluate enhancements, and improve the digital shopping journey.
• Drive execution of enhancements through structured planning, strong meeting facilitation, risk identification and mitigation, and effective use of product management tools and frameworks.
• Support the Product and Innovation Manager in developing and launching in-platform AI initiatives to enhance vehicle discovery and purchase.

Assistant Manager, Digital Retail Platform

Sales

• Act as a liaison between GM, its dealerships, and additional GM Partners
• Grow and foster partnerships
• Facilitate mentorship and consulting to ensure monthly/yearly sales objectives are met
• Track dealership Customer Satisfaction Index (CSI) or other customer feedback resources to identify and address deficiencies or opportunities
• Assist in product launches to ensure streamlined marketing and advertising between dealer, independent aftermarket (IAM) and GM
• Monitor Dealership personnel training and ensure compliance with GM requirements/objectives
• Assist with Dealership inventory management, including vehicle and or parts ordering and inventory stabilizing
• Analyze Dealer sales, local market, and competition to identify revenue opportunities
• Increase sales of GM vehicles and Accessory parts to its customers
• Assist in customer problem resolution
• Travel to your dealers in your designated region

District Sales Manager

Business Development Rep

• Responsible for US military and US Government business development
• Identify and qualify new business opportunities
• Build/maintain customer relationships with US Military Services
• Lead Integrated Vehicles pursuits
• Support GM Defense International Team activities
• Guide the development of solutions to customer capability requirements
• Manage Integrated Vehicles Business Development priorities
• Ensure adherence to GM Corporation and GM Defense policies

Senior Manager, Integrated Vehicles Business Development

• Design & develop the next generation distributed ML data platform (Ingestion, Processing, Serving) using GCP and open-source frameworks.
• Leading the strategy of building performant and efficient multi-cloud platforms
• Collaborate with stakeholders (ML & Data Engineers), translate needs & pain points into requirements, build self-serve capabilities and drive adoption
• Deliver e2e technical projects owning major technical decisions and tradeoffs & contribute to the team’s strategic roadmap.
• Champion engineering & operational excellence by continuously improving systems and processes
• Actively participate in team’s planning, code reviews and design discussions
• Conduct technical interviews, onboard new and mentor junior engineers

Principal ML Systems Engineer, Data Platform – Autonomous Vehicles

Engineer

• Serve as Business Owner and Functional Lead for the Tool Management and Control System (TMaCS)
• Partner with Manufacturing Engineering IT (ERP) to define and execute the long‑term functional roadmap aligned to GM operational objectives
• Act as the primary business liaison between manufacturing stakeholders and IT development teams, ensuring business processes are accurately translated into digital solutions
• Drive prioritization and functional direction for system enhancements, issue resolution, and continuous improvement initiatives
• Lead requirements gathering, process definition, and conceptual modeling for TMaCS initiatives
• Develop and maintain project scope, functional specifications, and business documentation
• Create and manage User Stories, Functional Requirements, and Acceptance Criteria in alignment with GM development standards
• Collaborate closely with developers and ERP Business Analysts to refine requirements and validate functional intent
• Globally lead User Acceptance Testing (UAT) across test and production environments
• Support global deployments, including: Process integration and rollout readiness
• Conduct global business process reviews and functional assessments
• Drive consistency in global work processes and system usage.