District Manager, OnStar & Loyalty

General Motors

District Manager focusing on dealership relationships for OnStar & GM services. Leading training and performance coaching to enhance dealership customer loyalty and tech engagement.

Posted 5/28/2026full-timeRemote • Iowa • 🇺🇸 United StatesJuniorMid-LevelWebsite

About the role

Key responsibilities & impact

Serve as the primary advocate and trusted advisor for OnStar, GM’s software and subscription services, My GM Rewards, and GM Rewards Credit Cards within your assigned dealerships.
Build strong, trust‑based relationships with dealer principals, general managers, sales leaders, and service leaders by deeply understanding their needs and consistently delivering value and follow‑through.
Inspire belief in OnStar and GM’s connected ecosystem – clearly communicate how our products and services elevate customer experience, deepen brand loyalty, and drive dealership profitability.
Design and deliver impactful training – lead live, in‑dealership and virtual sessions with dealer leadership and front‑line teams, covering: OnStar services and benefits My GM Rewards and GM Rewards Credit Card Connected vehicle technologies.

Requirements

What you’ll need

2+ years of experience in sales and customer service.
Bachelor’s degree or 4+ years of automotive industry experience in lieu of a degree.
Experience working with automotive dealerships and/or OEMs is highly beneficial, especially across new, used, commercial, and service operations.
Strong Microsoft Office skills (Word, Excel, PowerPoint, Outlook, Copilot).
Comfort with technology and subscription services, including troubleshooting mobile app and internal platform issues.
Ability and willingness to travel regularly throughout the territory for recurring dealership visits (field‑based role with frequent in‑market travel).

Benefits

Comp & perks

Health insurance
Flexible work arrangements

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

salescustomer servicetraining designtroubleshootingsubscription servicesconnected vehicle technologies

Soft Skills

relationship buildingcommunicationvalue deliveryinspirationtrust advocacy