GE HealthCare

Financial Planning and Analysis

• Responsible for revenue and margin analytics, reporting, and forecasting by channel, product line and therapeutic area.
• Own the standard monthly financial analytics package necessary to measure financial results and guide future business decisions.
• Lead the sales forecast consolidation process, responsible for regional forecast collection & report out.
• Provide financial analysis and decision support as necessary to internal customers.
• Develop strong partnership with Commercial, Product, Global Supply Chain and Sourcing teams.
• Manage the SVG sales commissions process for direct sales organization.
• Lead in the design of new processes to improve finance team and business productivity.
• Collects and analyzes customer/market data to identify potential markets and factors affecting product demands.
• Build models and analysis tools to identify cost structure and margin enhancement initiatives.

Senior Finance Manager, SVG Commercial

Program Manager

• Lead complex, cross-functional programs across the Ultrasound Probes organization, including NPIs, portfolio priorities, operational initiatives, and strategic deployment activities.
• Translate business priorities into clear program plans with defined scope, milestones, owners, deliverables, risks, and decision points.
• Manage multiple workstreams and swimlanes, ensuring strong execution discipline, timely escalation, and clear accountability.
• Establish and maintain program governance, dashboards, operating rhythms, and leadership review mechanisms.
• Work closely with Probes segment leaders / Product Managers to align program execution with portfolio strategy, customer needs, product roadmaps, and business priorities.
• Serve as a key integrator across R&D, Product Management, Supply Chain, QARA, Manufacturing, Service, Finance, and regional teams.

Senior Program Manager – Ultrasound Probes

Manager

• Reports to the Europe President and drives commercial accountability within the designated LCT
• Sets and executes the local "go-to-market" strategy
• Fosters a "One GE HealthCare" culture internally and externally
• Accountable for overall Franchise performance and local Go-To-Market strategy
• Maintains strong relationships with key customers
• Owns the Zone P&L across all business lines
• Improves business performance and customer satisfaction through distribution channels
• Achieves business objectives by fostering strong customer relationships
• Drives adoption and execution of the GE HealthCare Heartbeat
• Represents GE HealthCare externally, communicating on behalf of the company
• Promotes teamwork among Commercial, Product, Service, Operating and Functional teams
• Leads and inspires the team

General Manager, LCT – DACH

Field Engineer

• Learn to complete on-time and accurate Preventative Maintenance, FMIs and/or ISIs.
• Assist more experienced field engineers with equipment installation.
• Work with experienced field engineers on basic troubleshooting and service repair needs on designated equipment.
• Effectively communicate and partner with teammates and colleagues.
• Learn to effectively communicate with customers to ensure resolution and proper follow-up, leading to customer satisfaction.
• Partner with the customer and recommend value-added services that will help the customer run their business more efficiently.
• Keep up to date on administrative responsibilities such as maintaining customer service logs and internal service records in a timely manner, ordering repair parts, and managing cycle times.
• Utilize the GEHC escalation process, as needed, and work closely with region and national support to define and implement corrective action plans to resolve customer issues in a timely manner.
• Serve as a member of the account community for key accounts.
• Effectively engage commercial counterparts, identify potential sales leads, participate in sales opportunities such as contract renewals, and assist with promoting and implementing revenue programs.
• Focus on customer needs and satisfaction, while building on and enhancing the relationship with the customer to ultimately become a perceived partner in their business.
• Keep up to date with competitor information and market trends.
• Answer service calls independently without assistance within one year of employment.
• Aware of and comply with the GEHC Quality Manual, Quality Management System, Quality Management Policy, Quality Goals, and applicable laws and regulations as they apply to this job type/position.
• Meet Health and Human Services, Environment Health and Safety and/or all other applicable regulatory requirements.

Field Service Engineer 1

• Provide Field Service technical support activities including installation, repair, preventative maintenance, and software upgrades
• Ensure the highest level of field service to customers as the industry leader in intraoperative ultrasound systems
• Install and set up intraoperative ultrasound equipment at customer locations
• Operate systems and software to analyze malfunctions
• Perform recommended preventive maintenance and calibration according to manufacturer specifications
• Consult with customers to advise on equipment maintenance best practices
• Maintain service call workspace and meet all KPIs for the month

Field Service Engineer II

• Provide Field Service technical support including installation, repair, maintenance, and software upgrades
• Install and set up ultrasound equipment at customer locations
• Analyze malfunctions and resolve problems to return equipment to optimal performance
• Deliver training to Biomed/Clinical Engineering departments as required
• Maintain service documentation to meet regulatory compliance

Sales

• Accountable to achieve the quarterly and yearly Operating Plan for the Region (orders, sales, contribution margin, base costs, operating margin and cash where applicable), together with customer satisfaction and retention
• Responsible to set appropriate Operating Plan targets based on the market potential, for the members of your team
• Provide business overviews to leadership to assess progress to goals
• Understand the dynamic PET Amyloid space and be a trusted advisor to help customers navigate a new amyloid PET imaging marketplace
• Understand and analyze market dynamics and competition to develop business opportunities for your region
• Develop and execute go-to-market strategy in conjunction with cross-functional team in order to cover the prioritized potential within the geography
• Understand the different call points required for success and the prioritization of these calls points (imaging centers, referring physicians, and pharmacy partners)
• Understand and leverage the value of providing referring physician education and office-based resources and how this impacts referrals into preferred imaging centers using GEHC’s PET Amyloid product Vizamyl
• Collaborate with pharmacy partners to drive mutually beneficial activities to support delivery of Vizamyl and create a high-quality customer experience
• Manage relationships with key customers and accounts that require executive level communication
• Lead strategy, actively participate in, and help close large or critically strategic opportunities
• Provide Voice of Customers and identify opportunities of continuous improvement
• Attend key conferences to represent the GEHC PET Amyloid product Vizamyl
• Drive collaboration, community, and one GEHC mindset with counterparts and their sales teams to create a positive customer experience and support growth across GEHC portfolio
• Attract, retain, educate and develop world-class commercial talents to execute on Zone Go-to-market strategy; drive performance management within the team, providing a regular operating mechanism of feedback, coaching, and development; work with the team and drive employee engagement activities to ensure retention across the zone, recognizing success, sharing best practices, providing exposure to people within the team with senior leaders within the region, products and modalities
• Coach and drive adoption of sales teams utilization of GEHC CRM Salesforce to create and manage opportunities
• Responsible to communicate, execute and leverage the Variable Sales Incentive plans with their teams and ensure all team members utilize the required sales systems to create pipeline visibility and accurate forecasting.

Neurology Sales Manager, Alzheimer’s

• Perform timely and accurate preventative maintenance on medical equipment
• Perform troubleshooting and basic service repairs on customer equipment
• Assist more experienced field engineers with equipment installations and more complex repairs
• Proactively engage with other team members to ensure appropriate solution for the customer
• Maintain relationships with customers and ensure timely communication, resolution and proper follow up to drive customer satisfaction
• Adhere to company policies, procedures and hospital protocols to ensure regulatory and compliance requirements are met
• Partner with the customer and/or the sales team to recommend value-added services

Field Service Engineer 1 – 2nd Shift

Technician

• Responds to service calls to evaluate, diagnose, and perform repair and planned maintenance (PM) on customers' basic biomedical equipment.
• Drives customer satisfaction through service excellence in Roanoke, VA.
• Under supervision, evaluate basic customer biomedical equipment issues, implement appropriate repairs, and as assigned, perform PM and safety/environmental inspections.
• May assist more experienced technicians on basic and more complex repairs/resolution.
• Effectively communicate and partner with teammates and colleagues.
• Follow appropriate GE policies, procedures, hospital protocol, and completes necessary documentation.
• Maintain daily communications with customers as directed, to ensure resolution and proper follow up, leading to strong customer relations and ongoing customer satisfaction.
• As instructed, implement GE/customer facility contract and supports business goals/objectives.
• Work as a member of local team to provide efficient service delivery to all accounts within the assigned area.
• When trained, able to share on-call responsibility.
• Document all repair actions and submit reports/summaries according to schedule.
• Ensure proper care of spares, tools, and test equipment, and ensure calibration.
• Enhance and maintain technical knowledge of current standards, codes, and procedures regarding safe and effective use of medical equipment through formal instruction.
• Understand and utilize sources of help (i.e., manuals, tech support, Facetime app, online resources) to answer questions when performing PM.
• Meet Health and Human Services, Environment Health and Safety requirements, and all other applicable regulatory requirements.

Biomedical Technician 1

Implementation Specialist

• Primary Installation Role responsibility where location of work may vary across the United States.
• Collaborate and partner with Sales, Project Manager, Network Design and Digital services, customer IT and biomed to implement solutions sold.
• Use technical knowledge to install, monitor, and customize clients' systems after an initial purchase of hardware or software.
• Ensure a client doesn't only buy a product but has a positive experience with it.
• Assess and remediate existing infrastructure to support installation of new solution.
• May also perform installation, validation, and connectivity on assigned equipment.
• Function as co-lead; develop and maintain strong relationships and frequent communications with customers and sales to proactively identify customer needs, ensure resolution, proper follow-up, and ongoing customer satisfaction.
• Consulting with IT and biomed on customer requirements for installation and address cyber security concerns.
• Mentoring and coaching local FE on installed solution.
• Responsible for prompt administrative responsibilities such as maintaining customer service logs and internal service records in a timely manner, technical project plans, technical walk thru and post warranty conversations with customer.
• Manage vendor service as needed.
• Provide instruction to personnel on equipment operation, diagnostics, effective use, and repair.
• Supports engineering new product releases.

Software Engineer

• Define and execute the enterprise architecture strategy for the Imaging Fabric platform
• Lead the design of scalable, secure, and high-performance imaging solutions across on-premises, edge, and cloud environments
• Drive platform modernization through cloud-native architectures, distributed systems, and performance optimization
• Partner with Product Management and Engineering leaders to translate business strategy into scalable technical solutions
• Enable the adoption of AI-powered imaging capabilities including visualization, intelligent streaming, workflow optimization, and image analysis
• Establish architecture standards, technical governance, and engineering best practices
• Mentor senior architects and provide technical leadership across global engineering teams
• Drive cross-functional collaboration to deliver reliable, enterprise-grade healthcare platforms

Director of Engineering – Architecture

• Use technical knowledge to install, monitor, and customize clients' systems
• Collaborate with Sales, Project Manager, customer IT, and biomed to implement solutions
• Ensure a client has a positive experience with the purchased product
• Assess and remediate existing infrastructure for installation of new solution
• Perform installation, validation, and connectivity on assigned equipment
• Develop and maintain strong relationships with customers to identify needs and ensure satisfaction
• Provide instruction on equipment operation, diagnostics, and effective use

• Use technical knowledge to install, monitor, and customize clients' systems for GE HealthCare's patient care infrastructure portfolio after an initial purchase of hardware or software.
• Collaborate and partner with Sales, Project Manager, Network Design and Digital services, customer IT and biomed to implement solutions sold.
• Ensure a client doesn't only buy a product but has a positive experience with it.
• Assess and remediate existing infrastructure to support installation of new solution.
• Function as co-lead; develop and maintain strong relationships and frequent communications with customers and sales to proactively identify customer needs, ensure resolution, proper follow-up, and ongoing customer satisfaction.
• Consulting with IT and biomed on customer requirements for installation and address cyber security concerns.
• Mentoring and coaching local FE on installed solution.
• Responsible for prompt administrative responsibilities such as maintaining customer service logs and internal service records in a timely manner, technical project plans, technical walkthrough and post warranty conversations with customer.
• Manage vendor service as needed.
• Provide instruction to personnel on equipment operation, diagnostics, effective use, and repair.
• Supports engineering new product releases.

Product Specialist

• Responsible for winning business selling Maternal Infant Care capital equipment and digital tools to new customers
• Maintain relationships with existing accounts in the South Florida territory
• Operate with some autonomy under standard sales practices and procedures
• Provide onsite customer support using a company car
• Utilize in-depth knowledge of sales territory, product lines, markets, and competition to execute strategies
• Lead small projects and explain information clearly to colleagues

Senior Finance Manager, SVG Commercial

Senior Program Manager – Ultrasound Probes

General Manager, LCT – DACH

Field Service Engineer 1

Field Service Engineer II

Field Service Engineer II

Neurology Sales Manager, Alzheimer’s

Field Service Engineer 1 – 2nd Shift

Biomedical Technician 1

Implementation Specialist

Director of Engineering – Architecture

Implementation Specialist

Implementation Specialist

Implementation Specialist

Product Sales Specialist – Maternal Infant Care