Implementation Specialist

GE HealthCare

Implementation Specialist for GE HealthCare responsible for installing and customizing patient care systems. Collaborating with customers and sales to ensure successful implementation and user satisfaction.

Posted 7/16/2026full-timeHouston • Texas • 🇺🇸 United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in installing and configuring network equipment while ensuring customer satisfaction through effective communication and relationship management. Possesses strong knowledge of cyber security vulnerabilities and best practices to implement secure solutions.

Highest-signal resume keywords

Network Equipment InstallationCyber Security KnowledgeDisaster Recovery ImplementationCustomer Relationship ManagementLeadership Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Network ConfigurationInfrastructure AssessmentTechnical Project ManagementDisaster Recovery ProceduresCustomer Service Logging

Soft Skills

CommunicationMentoringCollaborationProblem-Solving

Tools & Technologies

Patient Care InfrastructureTechnical WalkthroughsVendor Management

Certifications & Qualifications

CompTIA Network+CCNACCWA

Industry Keywords

Cyber SecurityEnterprise NetworkingCustomer SatisfactionIT Consulting

Tech Stack

Tools & technologies

Cyber Security

About the role

Key responsibilities & impact

Use technical knowledge to install, monitor, and customize clients' systems for GE HealthCare's patient care infrastructure portfolio after an initial purchase of hardware or software.
Collaborate and partner with Sales, Project Manager, Network Design and Digital services, customer IT and biomed to implement solutions sold.
Ensure a client doesn't only buy a product but has a positive experience with it.
Assess and remediate existing infrastructure to support installation of new solution.
Function as co-lead; develop and maintain strong relationships and frequent communications with customers and sales to proactively identify customer needs, ensure resolution, proper follow-up, and ongoing customer satisfaction.
Consulting with IT and biomed on customer requirements for installation and address cyber security concerns.
Mentoring and coaching local FE on installed solution.
Responsible for prompt administrative responsibilities such as maintaining customer service logs and internal service records in a timely manner, technical project plans, technical walkthrough and post warranty conversations with customer.
Manage vendor service as needed.
Provide instruction to personnel on equipment operation, diagnostics, effective use, and repair.
Supports engineering new product releases.

Requirements

What you’ll need

Bachelors or associates degree or equivalent experience
4+ years of experience in installing and configuring network equipment
1+ year of demonstrated leadership experience
Demonstrated experience with communicating and remediating enterprise networking infrastructure
Demonstrated experience implementing disaster recovery procedures
Maintaining current knowledge and understanding of security and networking best practices to offer the best solutions and protection to company systems
Understanding of cyber security vulnerabilities
Certified in CompTIA Network+, CCNA, or CCWA (Desired: 5+ years of experience in IT)

Benefits

Comp & perks

Professional development
Challenging careers
Competitive compensation
Relocation Assistance Provided: Yes