Implementation Specialist

GE HealthCare

Implementation Specialist at GE HealthCare installing and customizing client systems. Collaborating with sales and IT teams to ensure customer satisfaction and effective infrastructure management.

Posted 7/16/2026full-timeRemote • Washington • 🇺🇸 United StatesMid-LevelSenior💰 $60,000 - $90,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in installing and configuring network equipment while ensuring customer satisfaction through effective communication and relationship management. Possesses strong knowledge of cyber security best practices and disaster recovery procedures to support client systems.

Highest-signal resume keywords

Network Equipment InstallationCyber Security KnowledgeDisaster Recovery ImplementationLeadership ExperienceCustomer Relationship Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Network ConfigurationSystem InstallationInfrastructure AssessmentTechnical Project PlanningEquipment Diagnostics

Soft Skills

CommunicationMentoringCustomer Service

Certifications & Qualifications

CompTIA Network+CCNACCWA

Industry Keywords

Enterprise NetworkingCyber Security VulnerabilitiesCustomer IT CollaborationTechnical WalkthroughVendor Management

Tech Stack

Tools & technologies

Cyber Security

About the role

Key responsibilities & impact

Primary Installation Role responsibility where location of work may vary across the United States.
Collaborate and partner with Sales, Project Manager, Network Design and Digital services, customer IT and biomed to implement solutions sold.
Use technical knowledge to install, monitor, and customize clients' systems after an initial purchase of hardware or software.
Ensure a client doesn't only buy a product but has a positive experience with it.
Assess and remediate existing infrastructure to support installation of new solution.
May also perform installation, validation, and connectivity on assigned equipment.
Function as co-lead; develop and maintain strong relationships and frequent communications with customers and sales to proactively identify customer needs, ensure resolution, proper follow-up, and ongoing customer satisfaction.
Consulting with IT and biomed on customer requirements for installation and address cyber security concerns.
Mentoring and coaching local FE on installed solution.
Responsible for prompt administrative responsibilities such as maintaining customer service logs and internal service records in a timely manner, technical project plans, technical walk thru and post warranty conversations with customer.
Manage vendor service as needed.
Provide instruction to personnel on equipment operation, diagnostics, effective use, and repair.
Supports engineering new product releases.

Requirements

What you’ll need

Bachelors or associates degree or equivalent experience
4+ years of experience in installing and configuring network equipment
1+ year of demonstrated leadership experience
Demonstrated experience with communicating and remediating enterprise networking infrastructure
Demonstrated experience implementing disaster recovery procedures
Maintaining current knowledge and understanding of security and networking best practices to offer the best solutions and protection to company systems
Understanding of cyber security vulnerabilities
Certified in CompTIA Network+, CCNA, or CCWA

Benefits

Comp & perks

medical
dental
vision
paid time off
a 401(k) plan with employee and company contribution opportunities
life
disability
accident insurance
tuition reimbursement