Gartner

Sales Development Rep

• Conduct lead generation, prospecting, and qualifying leads.
• Utilize business acumen to research companies, C-Level executives, business trends, competitive intelligence to create detailed research-based strategic communication plans.
• Proactively schedule calls with prospective clients via phone and email (including cold calling).
• Educate prospective clients on the value of Gartner’s renowned Global Business Sales products and services.
• Partner with Sales Managers to create customized plans for sales territories, with a goal of supporting their monthly, quarterly and annual revenue targets.
• Coordinate internal staff to ensure the right individuals are present to support a prospective client on the issue/challenge to be discussed during the sales pitch call and/or sales presentation.

Sales Development Associate

Manager

• Lead Deal Support through cross-functional influencing skills on the highest value/most complex renewals across Gartner; implement programs ensuring Gartner’s retention and growth strategy
• Create scalable action plans and lead presentations in planning sessions and strategy meetings with Senior Leaders across Team NCVI partners
• Drive strong collaboration with Client Value Managers (CVMs), and our Center of Excellence partners to build strong business cases for renewal and growth of our large deals
• Lead quantitative & qualitative analyses to solve Gartner’s retention and growth challenges; partner with cross-functional teams to implement solutions
• Drive constant improvement and renovation/innovation of our processes and tools to improve quality and productivity, along with scaling the team’s operational model to deliver exceptional deal support
• Own your actions, measure progress and lead initiatives/ complex projects to completion with action-driven insights

Senior Manager, Client Retention Strategy

Account Executive

• Drive value delivery with current Gartner clients, ensuring clients maximize the value they receive from their Gartner services
• Identify, cultivate, qualify, and close client growth opportunities through cross-sell and upsell
• Continually build a pipeline of high-quality opportunities to deliver against your sales metrics, ensuring KPI’s are met
• Quota responsibility for your assigned territory
• Manage complex high-revenue sales across matrix and diverse business environments
• Own forecasting and account planning on a monthly/quarterly/annual basis

Account Executive, LE, GBS

Director

• Lead GCC Engineering: Lead a cross regional engineering team to deliver innovative solutions while fostering ownership, accountability, and high performance.
• Drive Platform Integration: Execute the conference platform integration roadmap, influence technology direction, and ensure successful delivery in an agile environment.
• Enable Engineering Excellence: Strengthen SDLC rigor, platform architecture, and engineering discipline, embedding responsible AI practices to deliver secure, scalable, and future ready enterprise solutions.
• Partner & Lead Change: Partner with Conference business and IT leaders to align technology solutions to strategic priorities, and lead change to ensure successful adoption of new platforms, processes, and ways of working.
• Champion Quality: Drive a quality first culture leveraging AI powered, responsible SDLC practices that improve reliability, scalability, and delivery efficiency.

Director, Conference Tech Platform Integration

Artificial Intelligence

• Detect emerging best practices and trends in your sales technology and AI field of research
• Understand critical questions facing Gartner clients and craft appropriate research to address them
• Create and deliver high-value presentations off the back of the body of research
• Collaborate and conduct research and produce innovative and thought-leading research analysis
• Assist the commercial organization in engaging both clients and prospects by demonstrating expert knowledge in this subject area
• Provide high-quality and timely research peer review
• Lead or participate in research community meetings

Senior Director, Analyst Sales Technology, Artificial Intelligence

• Drive value delivery with current Gartner clients
• Ensure clients maximize the value they receive from Gartner services
• Identify, cultivate, qualify, and close client growth opportunities
• Continuously build a pipeline of high-quality opportunities
• Manage complex high-revenue sales across diverse business environments
• Own forecasting and account planning on a monthly/quarterly/annual basis

Analyst

• Deliver high-quality actionable advice through various media
• Write provocative and pragmatic research that is clear and actionable
• Provide high quality and timely research content peer review
• Create and deliver presentations for webinars, onsite engagements, and Gartner conferences
• Track vendors, market trends, and emerging practices
• Deliver outstanding sales support to retain and grow the Gartner business
• Build credibility as an industry expert to represent Gartner research
• Identify research process improvements or develop new processes
• Mentor and coach more junior team members

Director Analyst, Data Integration

Financial Planning and Analysis

• Build, develop and manage relationships with clients ranging from senior C-levels to junior client professions
• Ensure clients are successful in utilizing their Gartner subscription
• Facilitate client calls and engagements to surface client priorities
• Collaborate with internal Gartner partners to maximize value delivered to clients
• Conduct regular reviews of client performance and engagement metrics

Client Success Manager – GBS Assurance, Finance

Program Manager

• Develop the conference strategy and orchestrate cross-functional team collaboration to drive growth, profitability and customer retention.
• Create the most compelling attendee-driven conference agendas based on market needs and requirements, in close partnership with Gartner Research chair.
• Creates client-focused programs that will deliver the highest results
• Identifies and secures guest speakers (keynotes, panelists, case studies…)
• Drives primary and secondary market research to understand client needs and behaviors, as well as market trends
• Identifies target audience and defines positioning for assigned conferences
• Works with Exhibitor Products team to define and deliver sponsorship opportunities and content
• Identifies and evaluates competitive events, including attending competitive events
• Creates the conference or portfolio strategy, in collaboration with other global colleagues & stakeholders
• Innovates conference experiences, content and formats
• Works closely with Conferences Marketing to create compelling messaging and campaigns to drive growth and increase retention
• Collaborates with Exhibits Sales to identify prospective exhibitors, articulate the conference value proposition, and accelerate sales growth and retention
• Collaborates with Conference Operations to ensure we deliver a great attendee and sponsor experience in an efficient and cost-effective way
• Partners with financial-planning teams on annual budget and investment processes

Senior Director, Conference Program Management

• Create innovative, thought-provoking and highly leveraged research offering compelling, objective and actionable advice for Gartner clients in multiple formats (i.e., writing, video, infographics, podcasts) on topics potentially including (but not limited to) strategies for organization design, work, team and role design, and job architecture
• Deliver individualized advice rooted in quantitative and qualitative data and specific to a client role to CHROs and other senior HR leaders through video-based presentations and discussions
• Track and work closely with vendors, market trends, emerging technologies and practices to remain ahead of the curve within the AI-driven Org Design space
• Develop new insights and ideas through thought leadership and offer compelling, actionable approaches to client's needs and requests that accelerate the client's ability to act
• Develop in-depth analysis to identify the root cause of a client’s barriers or overall needs and reframe thinking to drive strategy forward
• Demonstrate thought leadership in establishing insights positions across a team of analysts
• Bring provocative, independent insights to Gartner leaders that can evolve the course of a research agenda
• Research, analyze and predict market trends and shifts to provide clients and vendors with actionable insights
• Provide clients and prospects with actionable advice aligned to their designated content area via virtual or face-to-face interactions
• Create and deliver high value presentation materials on and off stage for Gartner events, industry and professional association conferences, and client briefings
• Support BTI and Sales: Provide sales support serving as voice of the market to help Insights teams create content and to drive engagement with clients to make progress against their critical priorities to grow their business
• Provide high quality and timely content peer review
• Build credibility as an industry expert to represent Gartner insights, methodology and strategy
• Actively participate in innovation, ideation, and research discussions and collaborate effectively with peers in the Insights community
• Identify research process improvements or develop new processes that help the team and BTI provide excellent service delivery
• Be a mentor and a coach by supporting more junior team members
• Be client-centric while actively seeking to help clients engage regularly and often with Gartner insights and interactions

Senior Director Analyst, Organizational Design

Customer Success Manager

• Build, develop and manage relationships with clients ranging from senior C-levels to junior client professions
• Ensure successful utilization of Gartner subscription
• Facilitate client calls and recommend a program of action
• Collaborate with internal Gartner partners to maximize client value
• Conduct regular reviews of client book of business

Client Success Manager

Affiliate Manager

• Manage a portfolio of 25-30 clients, typically Chief Data & Analytics Officers (CDAOs)
• Deliver value through briefings, workshops, roundtables, webinars, and events
• Use your knowledge and expertise to coach and mentor clients on critical initiatives
• Collaborate with internal Gartner teams to ensure value is delivered
• Responsible for member retention and contributing toward growth in the region
• Operate as an individual contributor managing your own desk and administrative tasks

Executive Partner – Data & Analytics

• Create innovative, thought provoking, and highly leveraged "must-have" insights
• Develop new insights and ideas through thought leadership
• Research, analyze and predict market trends
• Provide clients with actionable advice via virtual or face-to-face interactions
• Create and deliver high value presentation materials
• Support BTI and Sales teams
• Identify research process improvements

Senior Director Analyst – SIEM & SOC Strategy

Vice President

• Lead and develop the GRB CIO Research team
• Co-own GRB CIO research and meeting agenda
• Design and lead the CIO topic ballot process twice per year
• Serve as a senior representative of GRB CIO Research

Vice President, Team Manager – Gartner Research Board CIO Research

Data Scientist

• Designing and implementing state of the art Large Language Model (LLM) based agents that seamlessly synthesize complex information and initiate important actions in a business workflow
• Using advanced Generative AI techniques deriving actionable insights from unstructured text data, such as call transcripts and emails
• Predicting client interest basis their digital footprint and making relevant recommendations to drive higher client value delivery
• Leverage statistical and machine learning techniques to extract actionable insights from client retention data
• Develop customer churn prediction models that proactively identify at-risk clients
• Build tools to process structured and unstructured data
• Engineering features and signals to train ML model from diverse data collection