Client Success Manager

Gartner

Client Success Manager at Gartner building and managing relationships with clients. Ensuring clients maximize their value from Gartner services and drive client engagement for success.

Posted 6/9/2026full-timeIrving • Florida, Texas • 🇺🇸 United StatesMid-LevelSenior💰 $70,000 - $101,000 per yearWebsite

About the role

Key responsibilities & impact

Build, develop and manage relationships with a variety of clients
Ensure clients are successful in the utilization of their Gartner subscription
Introduce Gartner services and capabilities to new clients
Facilitate client calls and recommend programs of action
Collaborate with internal Gartner partners to maximize client value
Conduct regular reviews of client book of business

Requirements

What you’ll need

4+ years relevant professional and/or internship experience
Proven track record of success fueled by a passion for delighting clients
Strong communication, collaboration, prioritization, critical thinking, and influencing skills
Bachelor’s degree preferred

Benefits

Comp & perks

Competitive salary
Generous paid time off policy
Charity match program
Medical, Dental & Vision Plans
Parental Leave
Employee Assistance Program (EAP)
401K matching

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

communicationcollaborationprioritizationcritical thinkinginfluencing