Gartner

Customer Success Manager

• Partner with clients ranging from senior C-levels to more junior client professions in IT, HR, Supply Chain, Marketing, Finance, Legal, and Sales practices to ensure they are successful in the use of their Gartner subscription
• Deliver value to decision makers and drive Gartner growth by working as part of a service team where responsibilities can include: Introducing Gartner services and capabilities to prospective & new clients, account management or connecting clients with the Gartner expert community
• Identify client priorities and understand how to align Gartner's resources to provide best in class service that enables clients to achieve their priorities and maximize the return of investment on their Gartner membership
• Collaborate with internal Gartner stakeholders to drive service delivery & business results, share best practices and design innovative solutions to overcome obstacles
• Leverage insights & metrics to drive continuous client engagement, satisfaction, retention and growth

Client Success Associate – Spanish/English

Manager

• Partner with Consulting VPs to provide support with a client-centric marketing perspective
• Lead Generation / Sales Support
• Daily Client Inquiry mining for potential leads
• Qualify leads directly with Sales channel (MSE, LE, GE)
• Produce sales and marketing materials
• Support campaign management for client attendance at Gartner Conferences
• Support selected number of VPs with Gartner Sales territory management
• Be the main “go to” person for all departmental Inquiries from internal groups
• Salesforce CRM System - helping to keep territory pipeline up to date for biweekly reporting/forecasting

Business Generation Manager

Content Marketing Manager

• Deliver high-quality actionable advice to an executive client audience through a variety of media
• Write evidence-based content that is clear and actionable
• Create and deliver presentations for webinars and other client-facing Gartner events
• Deliver outstanding sales and service support to retain and grow the Gartner business
• Build credibility as an industry expert to represent Gartner research, methodology and strategy
• Actively participate in innovation, ideation, and research discussions and collaborate effectively with peers in our research community
• Be a mentor and a coach by supporting more junior team members

Director, Analyst B2B Content Marketing

Business Development Rep

• Seek out and drive new business opportunities with new-to-Gartner organizations across your territory, from initial client outreach to close, targeting Large Enterprise organizations.
• Convert viable prospects into active Gartner clients, owning the full sales conversation and negotiation, through to the transition of new clients to the account management team.
• Continually build a pipeline of high-quality opportunities to deliver against your sales metrics ensuring KPI’s are met.
• Align the right combination of insight, guidance, and practical tools to bring value to the partnership.
• Quota responsibility for your assigned territory.
• Manage complex high-revenue sales across matrix and diverse business environments.
• Own forecasting and account planning on a monthly/quarterly/annual basis.

Business Development Executive, Public Sector

General Counsel

• Create insightful, actionable research for General Counsel
• Stay ahead of the curve on emerging developments and issues
• Maintain Gartner’s industry leadership reputation
• Provide sales support, serving as voice of market and domain expert
• Create and deliver high-value presentation materials

Senior Director – Strategic Partner to Corporate General Counsel Clients

Procurement

• Create innovative, thought provoking, and highly leveraged “must-have insights” content
• Develop new insights and ideas through thought leadership and offer compelling, actionable approaches to client's needs and requests that accelerate the client's ability to act
• Develop in-depth analysis to identify the root cause of a client’s barriers or overall needs and reframe thinking to drive strategy forward
• Demonstrate thought leadership in establishing Insights positions across a team of analysts
• Bring provocative, independent insights to Gartner leaders that can evolve the course of a research agenda
• Research, analyze and predict market trends and shifts to provide clients and vendors with actionable insights
• Provide clients and prospects with actionable advice aligned to their designated content area via virtual or face-to-face interactions
• Create and deliver high value presentation materials on and off stage for Gartner events, industry and professional association conferences, and client briefings
• Support BTI and Sales: Provide sales support serving as voice of the market to help Insights teams create content and to drive engagement with clients to make progress against their critical priorities to grow their business
• Provide high quality and timely content peer review
• Build credibility as an industry expert to represent Gartner insights, methodology and strategy
• Actively participate in innovation, ideation, and research discussions and collaborate effectively with peers in the Insights community
• Identify research process improvements or develop new processes that help the team and BTI provide excellent service delivery
• Be a mentor and a coach by supporting more junior team members
• Be client-centric while actively seeking to help clients engage regularly and often with Gartner insights and interaction.

Director Analyst – Direct Spend Procurement Technology

Account Executive

Account Executive – Net New Logo Hunter – Large Enterprise – GBS HR Practice

New Business Account Executive, LE, GBS HR Practice

Operations

• Enable a scalable and effective sales organization by leading projects to drive sales productivity and optimize the organization’s business and sales process infrastructure
• Partner cross functionally to meet the ongoing operational needs of the sales organization
• Support sales leaders by understanding and addressing their organizational needs
• Lead projects to drive the strategic initiatives established by Sales operations and Sales leadership
• Partner with Variable Compensation, Territory Planning, and Territory Management to improve processes and execute on strategy decisions established by Conference Attendance Sales global leadership
• Build collaborative relationships with Conference Attendance Sales (CAS) Leadership
• Lead projects with the Business Analytics team to improve reporting and insights necessary for leadership to effectively strategize, plan, and lead their organizations
• Partner with Sales Enablement on sales programs and initiatives to drive sales productivity, improved CRM adoption, fulfillment of business unit priorities, and overall sales effectiveness
• Partner with business support functions to develop and execute long term solutions for operations challenges
• Manage the rhythm of business activities such as weekly leadership team meetings and annual planning

Sales Ops Manager

• Full cycle sales with enterprise clients
• Consistently exceed sales quotas by retaining, growing and prospecting attendees within your territory
• Collaborate across Gartner sales teams to drive partnerships and client relationships, sales, and leads
• Research and find new leads and contacts within Named Account territory

Conference Sales Executive

• Analysts create must-have insights for our clients through published research and client interaction helping solve organizational challenges that lead to better performance.
• Engage with clients every day: on the phone, in videoconferences, or even on-stage at a Gartner event.
• Research practices, trends, technology, and produce research for Gartner clients to view online or download and apply.
• Create insightful, actionable research for General Counsel, providing best practices and advice on board governance, risk management, and leading the legal function of the future.
• Stay ahead of the curve on emerging developments and issues (e.g., M&A trends, regulatory changes) by understanding the broader market and ecosystem related to the legal function and GC success.
• Provide sales support, serving as the voice of market and domain expert, assisting Gartner’s commercial team paint a vision of service for prospective Gartner clients.
• Support other Gartner analysts in the creation of content to drive engagement with clients, helping them to make progress against their critical priorities.
• Provide high-quality and timely peer review on peers’ research content.
• Create and deliver high-value presentation materials (either in-person or virtual) for Gartner events, industry and professional association conferences, webinars, and client briefings.

Strategic Partner – Corporate General Counsel Clients, Sr. Director

Supply Chain

• Create innovative, thought provoking, and highly leveraged “must-have insights” content
• Develop new insights and ideas through thought leadership and offer compelling, actionable approaches to client's needs and requests that accelerate the client's ability to act
• Develop in-depth analysis to identify the root cause of a client’s barriers or overall needs and reframe thinking to drive strategy forward
• Demonstrate thought leadership in establishing Insights positions across a team of analysts
• Bring provocative, independent insights to Gartner leaders that can evolve the course of a research agenda
• Research, analyze and predict market trends and shifts to provide clients and vendors with actionable insights
• Provide clients and prospects with actionable advice aligned to their designated content area via virtual or face-to-face interactions
• Create and deliver high value presentation materials on and off stage for Gartner events, industry and professional association conferences, and client briefings
• Provide sales support serving as voice of the market to help Insights teams create content and to drive engagement with clients to make progress against their critical priorities to grow their business
• Provide high quality and timely content peer review
• Build credibility as an industry expert to represent Gartner insights, methodology and strategy
• Actively participate in innovation, ideation, and research discussions and collaborate effectively with peers in the Insights community
• Identify research process improvements or develop new processes that help the team and BTI provide excellent service delivery
• Be client-centric while actively seeking to help clients engage regularly and often with Gartner insights and interactions

Senior Principal Analyst, Quality & Supply Chain

Communications

• Be confident and very comfortable understanding and then advising senior telecommunications company executives on market dynamics
• Provide strategic insights and recommendations to clients on AI empowered telecommunications industry product portfolio management strategies
• Advise telecommunications clients how to optimize product lifecycle management
• Explain telecommunications customer buying journey and create effective sales enablement strategies
• Develop and maintain relationships with key industry stakeholders
• Write high quality, clear, actionable research documents about the telecommunications industry
• Create and deliver high value presentations at Gartner conferences

Senior Director Analyst, Telecommunications – Enterprise Services

• Build, develop and manage relationships with a variety of clients ranging from senior C-levels to more junior client professions in IT, HR, Supply Chain, Marketing, Finance, Legal, and Sales practices ensuring they are successful in the utilization of their Gartner subscription, resulting in customer satisfaction, retention, and growth
• Introduce Gartner services and capabilities to new clients and communicate value to decision makers
• Facilitate client calls and engagements to surface client priorities, and recommend a program of action that drives high value and return of investment on their Gartner membership
• Collaborate with internal Gartner partners to overcome obstacles and maximize the value Gartner delivers to clients
• Conduct regular reviews of client book of business looking into performance and key client engagement metrics

Client Success Associate, Spanish Speaking

Software Engineer

• Create innovative, thought provoking, and highly leveraged “must-have insights” content
• Develop new insights and ideas through thought leadership and offer compelling, actionable approaches to client's needs and requests that accelerate the client's ability to act
• Develop in-depth analysis to identify the root cause of a client’s barriers or overall needs and reframe thinking to drive strategy forward
• Demonstrate thought leadership in establishing Insights positions across a team of analysts
• Bring provocative, independent insights to Gartner leaders that can evolve the course of a research agenda
• Research, analyze and predict market trends and shifts to provide clients and vendors with actionable insights
• Provide clients and prospects with actionable advice aligned to their designated content area via virtual or face-to-face interactions
• Create and deliver high value presentation materials on and off stage for Gartner events, industry and professional association conferences, and client briefings
• Support BTI and Sales: Provide sales support serving as voice of the market to help Insights teams create content and to drive engagement with clients to make progress against their critical priorities to grow their business
• Provide high quality and timely content peer review
• Build credibility as an industry expert to represent Gartner insights, methodology and strategy
• Actively participate in innovation, ideation, and research discussions and collaborate effectively with peers in the Insights community
• Identify research process improvements or develop new processes that help the team and BTI provide excellent service delivery
• Be a mentor and a coach by supporting more junior team members
• Be client-centric while actively seeking to help clients engage regularly and often with Gartner insights and interactions