Client Success Associate – Spanish/English

Gartner

Client Success Associate ensuring value delivery and engagement to Gartner clients from various sectors. Collaborating with internal teams to maximize client satisfaction and achieve their goals.

Posted 5/5/2026full-timeIrving • Florida, Texas • 🇺🇸 United StatesJuniorMid-Level💰 $53,000 - $77,000 per yearWebsite

About the role

Key responsibilities & impact

Partner with clients ranging from senior C-levels to more junior client professions in IT, HR, Supply Chain, Marketing, Finance, Legal, and Sales practices to ensure they are successful in the use of their Gartner subscription
Deliver value to decision makers and drive Gartner growth by working as part of a service team where responsibilities can include: Introducing Gartner services and capabilities to prospective & new clients, account management or connecting clients with the Gartner expert community
Identify client priorities and understand how to align Gartner's resources to provide best in class service that enables clients to achieve their priorities and maximize the return of investment on their Gartner membership
Collaborate with internal Gartner stakeholders to drive service delivery & business results, share best practices and design innovative solutions to overcome obstacles
Leverage insights & metrics to drive continuous client engagement, satisfaction, retention and growth

Requirements

What you’ll need

Bachelors degree is preferred
6+ months relevant professional and/or internship experience
Proven track record of success fueled by a passion for delighting clients
Strong communication, collaboration, prioritization, critical thinking, and influencing skills
Bilingual in English and Spanish

Benefits

Comp & perks

Competitive salary
Generous paid time off policy
Charity match program
Medical, Dental & Vision Plans
Parental Leave
Employee Assistance Program (EAP)
401K matching and more!

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

communicationcollaborationprioritizationcritical thinkinginfluencingclient engagementclient satisfactionclient retentionproblem-solvingrelationship management

Certifications

Bachelor's degree