Gartner

Data Scientist

• Designing and implementing state of the art Large Language Model (LLM) based agents
• Using advanced Generative AI techniques deriving actionable insights from unstructured text data
• Predicting client interest based on their digital footprint
• Leverage statistical and machine learning techniques to extract actionable insights
• Develop customer churn prediction models
• Build tools to process structured and unstructured data
• Engineering features and signals to train ML models

Business Development Rep

• Seek out and drive new business opportunities with new-to-Gartner organizations across your territory, from initial client outreach to close, targeting Large Enterprise organizations.
• Convert viable prospects into active Gartner clients, owning the full sales conversation and negotiation, through to the transition of new clients to the account management team.
• Continually build a pipeline of high-quality opportunities to deliver against your sales metrics ensuring KPI’s are met.
• Align the right combination of insight, guidance, and practical tools to bring value to the partnership.
• Quota responsibility for your assigned territory.
• Manage complex high-revenue sales across matrix and diverse business environments.
• Own forecasting and account planning on a monthly/quarterly/annual basis.

Enterprise Business Development Executive, GBS Sales Practice

Supply Chain

• Research, analyze and predict supply chain function trends and innovations
• Monitor and evaluate the competitive landscape across vendors, solutions, and service providers
• Create compelling, high-quality research reports, white papers, and thought leadership content
• Advise Chief Supply Chain Officers and senior executives on their strategic decisions
• Build external credibility as an industry expert to represent Gartner research and insights
• Provide sales support to help drive engagement with prospects and clients

VP, Analyst – Chief Supply Chain Officer – Strategy, Technology & Transformation

Full-stack Engineer

• Create innovative and thought-provoking research insights within the Software Engineering Architecture & Development group.
• Build on Gartner research insights by speaking with clients directly and presenting at global conferences.
• Analyze clients’ issues in depth to identify root causes and needs.
• Research and predict technology and market trends to provide actionable insights.
• Create and deliver high-value presentation materials for Gartner events.
• Provide sales support serving as voice of the market.
• Mentor and coach newer members of teams.

Senior Director Analyst – AI-Native Software Architecture & Development

Sales

• Perform diversified administrative tasks and special assignments in support of the Senior Vice President
• Provide screening, fielding, and prioritizing of inbound communications via telephone, mail and e-mail
• Interact in a professional manner with senior executives internally
• Work autonomously to manage projects and maintain communication with interested parties
• Create spreadsheets and graphs and PowerPoint presentations as needed
• Prepare and manage all sales performance tracking
• Demonstrate a proven ability to analyze data, research information, problem-solve and coordinate projects
• Manage the calendar and project management for department training and cross-functional meetings
• Coordinate detailed travel arrangements, as well as meeting and event planning
• Participate in team meetings/events by capturing notes & ensuring follow up on active items
• Enter and review travel & expense submissions

Sales Coordinator

Account Executive

• Account management with an outcome of increased customer satisfaction and account growth
• Quota responsibility of $800,000+ of contract value within a territory of major client accounts
• Mastery and consistent execution of Gartner’s sales methodology
• Account planning and territory management
• Managing forecast accuracy on a monthly/quarterly/annual basis
• Maintaining competitive knowledge and focus
• In-depth knowledge of Gartner’s products and services

Senior Account Executive, GTS

Client Partner

• Build, develop and manage relationships with existing clients ranging from senior C-level executives to more junior professionals across various business functions and companies
• Regularly meet and engage with clients virtually to understand their business priorities, and recommend a program of action that drives high value, client retention, and client return of investment
• Onboard new clients introducing their purchased Gartner services and capabilities
• Collaborate with internal Gartner colleagues to maximize the value Gartner delivers to clients

Client Success Partner – Swedish Speaker

Procurement

• Write high quality, clear, actionable, research content (research notes, presentation slides) in both Japanese and English.
• Review and give insights and advice on proposals and contracts created by IT software and Services vendors, particularly for the Japanese market.
• Conduct research and analysis in IT Services and Sourcing Strategies planning and executions.
• Deliver high quality actionable advice through a variety of media.
• Predict how IT services and Sourcing Strategies will develop, help clients in their negotiations and Remain ahead of the curve on developments and trends with overall IT Services and Sourcing negotiations and contracting Strategies.
• Provide high quality and timely internal research review and feedback.
• Provide mentorship and support team members.
• Lead or participate in research community meetings to discuss research issues and collaborate with peers.
• Demonstrate thought-leadership in establishing research positions across a team of analysts.
• Respond to client questions, create materials for and deliver to clients in person, via teleconference, video conference or webinar and event presentations.
• Create and deliver high-value presentations at our events and in small groups of clients and/or prospects.

Director Analyst – IT Service and Sourcing Strategies Negotiations

• Responsible for directing strategy for large, strategic accounts
• Driving and coordinating executed selling and relationship activities
• Detailed understanding of large account client business strategy, drivers, goals and initiatives and translating these into Gartner selling opportunities
• Establishing and maintaining executive relationships with clients to become the trusted advisor
• Account management with outcome of increased customer satisfaction and increase in retention & account growth
• Quota responsibility aligned to a specific strategic accounts
• Mastery and consistent execution of Gartner’s internal sales methodology
• Proficient in large account planning and understanding of territory management
• Manage forecast accuracy on a monthly/quarterly/annual basis
• Maintain competitive knowledge & focus
• Fiscal responsibility with regards to expense management
• In-depth knowledge of Gartner’s products and services

Client Executive, LE, GTS

Collections

• Initiate contact with the Client to ensure the Client pays for services within the terms of the contract.
• Evaluate Client’s credit history to review, approve, recommend terms for new business or escalate to sales, management, outside counsel if delinquent.
• Support sales when client dispute invoices or requires supporting documentation/ preparation of a statement.
• Maintain collections history in Oracle – iCollections.
• Understand and adhere to all corporate guidelines for pricing, legal, product, Gold Notes, SOX and country specific laws.
• Evaluate credit history, review and help prepare Sales Agreements with Sales for non-standard terms before presenting to Client; provide updated language, calculation of credits for re-writes and recommendations for edits or further approvals before submission to Client.
• Start collections process through iCollections automating collections workflows and combining collection efforts via phone and email to the Client.
• Coordinate with the GEMS and the Order Management teams to validate Clients outstanding balance or refund any overpayment coordinating with Cash Applications
• Identify Client issues early and escalate to management and sales.
• Provide recommendations for enforcing terms or preparing a payment plan directly with the Client.
• Meet and exceed all monthly and quarterly targets.
• Electronically invoice and collect through Clients web portals.
• Preparation of credit memos and accurate coding depending upon the nature of the credit.
• Provide monthly reports to management and Sales on all balances >$10K 60 days + delinquent.