Client Success Manager – GBS HR

Gartner

Client Success Manager building and developing relationships with clients at Gartner. Engaging with clients to understand their priorities and introducing Gartner services.

Posted 5/6/2026full-timeIrving • Florida, Texas • 🇺🇸 United StatesMid-LevelSenior💰 $70,000 - $101,000 per yearWebsite

About the role

Key responsibilities & impact

Build, develop and manage relationships with existing clients ranging from senior C-level executives to more junior professionals across various business functions and companies
Regularly meet and engage with clients virtually to understand their business priorities, and recommend a program of action that drives high value, client retention, and client return of investment
Onboard new clients introducing their purchased Gartner services and capabilities
Collaborate with internal Gartner colleagues to maximize the value Gartner delivers to clients

Requirements

What you’ll need

3+ years relevant professional and/or internship experience
Strong customer service, communication, collaboration, prioritization, critical thinking and influencing skills
Bachelor’s degree preferred

Benefits

Comp & perks

Generous PTO
401k match up to $7,200 per year
Opportunity to purchase company stock at a discount

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

customer servicecommunicationcollaborationprioritizationcritical thinkinginfluencing