Fulfillment IQ

Sales

• Own new bookings targets and pipeline coverage
• Drive outbound and inbound sales strategy for new clients
• Lead complex, multi-stakeholder enterprise sales cycles
• Hire, coach, and scale Account Executives (Hunters)
• Set quotas, coverage models, and performance standards
• Establish clear expectations for discovery, qualification, and close
• Personally engage on strategic, high-value opportunities
• Lead executive discovery with COOs, CIOs, Heads of Supply Chain
• Partner with Pre-Sales and Delivery Architects during solution shaping
• Maintain accurate pipeline data and forecasting
• Enforce qualification standards and exit criteria
• Identify early deal risks and escalation points
• Partner with Pre-Sales to ensure high-quality proposals
• Collaborate with Delivery to validate feasibility and staffing assumptions
• Coordinate with Partnerships on co-sell opportunities
• Align with Marketing on Ideal Customer Profile (ICP) targeting and campaign feedback

Vice President – Sales

Engineering Manager

• Lead, mentor, and develop engineering teams across backend, frontend, integration, database, cloud, DevOps, and automation domains.
• Own people management responsibilities, including performance feedback, coaching, career development, capacity planning, and team engagement.
• Build a high-accountability engineering culture focused on ownership, quality, collaboration, and continuous improvement.
• Champion AI-assisted engineering practices across software development, testing, documentation, prototyping, debugging, code review, and delivery execution.
• Own engineering delivery commitments across assigned projects, clients, delivery squads, or pods.
• Contribute directly to solution architecture, technical design, and implementation planning.
• Design, develop, and maintain scalable, secure, and high-performance applications using C#.NET, Angular, React, and Python.

Senior Engineering Manager

Account Executive

• Own ARR growth for assigned Studio product(s)
• Refine ICP, pricing, packaging, and commercial positioning
• Build repeatable SaaS sales motion
• Establish pipeline engine for product revenue
• Partner with Product on revenue-driven feature prioritization
• Drive new ARR bookings
• Build and qualify early ICP segments
• Close complex B2B SaaS deals
• Establish expansion motion within product accounts
• Shape pricing strategy based on deal feedback
• Identify monetization gaps
• Recommend packaging refinements
• Test enterprise vs mid-market positioning
• Gather structured market insights
• Submit revenue-backed feature requests
• Provide customer signal to Product leadership
• Build pipeline forecasting rigor
• Establish SaaS sales process standards
• Define scalable playbooks for the future product team

Founding Account Executive

Backend Engineer

• Develop and maintain Python-based applications.
• Build and optimize APIs using FastAPI or Flask.
• Work with React to deliver dynamic user interfaces.
• Utilize Azure platform services and Azure DevOps for cloud-based solutions.
• Implement Docker containerization for scalable and portable applications.
• Manage databases with MongoDB or RDBMS like SQL Server/Postgres.
• Collaborate using Git for version control.
• Operate within a *nix environment (Ubuntu Linux experience preferred).
• Apply TailwindCSS for efficient and modern styling (preferred).

Full Stack Developer, Python

QA Engineer

• Perform end-to-end testing across FUT, SIT, and UAT phases.
• Build, enhance, and maintain robust automation suites using Playwright + Python.
• Lead validation testing and regression automation for critical business workflows.
• Validate EDI transactions, business-critical reports, and ensure data accuracy across integrated systems.
• Translate technical specifications into detailed test scenarios, test cases, and automation scripts.
• Drive continuous improvements in automation frameworks, QA processes, and tooling.
• Lead, mentor, and manage a team of 4–5 QA Automation Engineers, conducting regular check‑ins, code reviews, and skill‑building sessions.
• Define and enforce QA best practices, automation standards, and coding guidelines across the team.
• Oversee task allocation, workload balancing, and timely delivery across multiple parallel projects.
• Partner with engineering leads, product stakeholders, and project managers to shape quality roadmap, risk assessments, and release strategies.
• Provide leadership on test planning, test strategy, estimation, and quality metrics for all releases.
• Ensure the team maintains high standards of test coverage, automation stability, and defect prevention.
• Represent QA in cross‑functional discussions, release readiness reviews, and customer-facing updates.

QA Lead

Consultant

• Lead and support WMS implementation and configuration projects end-to-end.
• Analyze business, functional, and integration requirements to design effective WMS solutions.
• Configure core WMS modules: Inbound, Outbound, Inventory, Returns, Picking, Shipping, etc.
• Collaborate with internal and client teams to develop custom logic using client configuration and extensibility tools.
• Support API testing (e.g., Postman) and manage system integrations with ERP, OMS, TMS, and MHE/automation systems.
• Write, review, optimize, and maintain SQL queries and stored procedures within relational databases (e.g., Oracle, MySQL).
• Perform root-cause analysis, debugging, and performance tuning (queries, stored procedures, indexing, execution plans).
• Partner with clients and stakeholders during SIT, UAT, go-live, and post-go-live phases.
• Troubleshoot production issues and resolve both functional and technical problems within defined SLAs.
• Participate in Agile ceremonies and contribute to continuous improvement initiatives.
• Maintain high-quality documentation: technical designs, test plans, runbooks, and configuration records.

Lead WMS Consultant

• The SCALE WMS Consultant is responsible for leading the SCALE WMS implementation.
• Actively participate in the SCALE WMS design, configuration and WMS implementation projects.
• Serve as the subject matter expert on Manhattan Associates (MA) SCALE WMS, based on an in-depth knowledge of functional areas such as Inbound, Outbound, Inventory management, MHE, and the unique business activity requirements of the client.
• Collaborate with client’s team during software design process to understand business requirements, issues, and changes to existing functionalities.
• Documentation of Requirements, SOP documents creation.
• Facilitate and support functional and user acceptance testing.
• Troubleshoot operational and technical issues within SCALE and integrations.
• Drive operational efficiency through people, process, and technical improvements.

SCALE WMS Consultant

• The SCALE WMS Consultant is responsible for leading the SCALE WMS implementation.
• Actively participate in the SCALE WMS design, configuration and WMS implementation projects.
• Serve as the subject matter expert on Manhattan Associates (MA) SCALE WMS.
• Collaborate with client’s team during software design process to understand business requirements, Issues, and changes to existing functionalities.
• Documentation of Requirements, SOP documents creation.
• Translate the user requirements into functional and technical design, application configuration.
• Documenting all aspects of the system (e.g. URS, process flows, functional specifications, technical design, application configuration, test scenarios, Support document etc.) according to internal procedures.
• Coordinates problem solution with multiple external Vendors for TMS, Packing & Conveyor system.
• Facilitate and support functional and user acceptance testing.
• Troubleshoot operational and technical issues within SCALE and integrations.
• Drive operational efficiency through people, process, and technical improvements.
• Coordinate with Manhattan Associates development and support teams as needed.

Senior WMS SCALE Consultant

Senior WMS Consultant

• Establish and manage a structured program governance framework, including cadence, reporting, and decision-making protocols
• Develop and track an integrated program plan aligned to implementation phases
• Ensure adherence to key milestones, timelines, and delivery outcomes
• Act as the primary liaison across internal stakeholders, leadership teams, and external vendors
• Facilitate status meetings, working sessions, and steering committees
• Provide oversight and validation of vendor execution plans
• Review system configurations, design decisions, and integration approaches
• Ensure alignment between system capabilities, operational workflows, and business requirements
• Identify, track, and mitigate risks, issues, and dependencies
• Drive escalation management and timely resolution
• Provide structured reporting on program health, risks, and key decisions
• Enable visibility and support executive-level decision-making

Lead WMS Program Consultant

Scrum Master

• Facilitate all Scrum ceremonies including Sprint Planning, Daily Stand ups, Sprint Reviews, and Retrospectives, ensuring adherence to Scrum framework and Agile best practices.
• Enable teams to meet sprint commitments, delivery timelines, and quality standards.
• Identify, remove, and proactively escalate impediments and risks impacting team progress.
• Promote self organization, accountability, and continuous improvement within the team.
• Track, analyze, and communicate Agile metrics such as velocity, burndown, capacity, and sprint progress to drive transparency and improvement.
• Support the Product Owner with backlog refinement, sprint readiness, and prioritization.
• Ensure user stories meet Definition of Ready (DoR) and Definition of Done (DoD).
• Participate in Scrum of Scrums to manage cross team dependencies and resolve inter team challenges.
• Collaborate with other Scrum Masters to ensure effective coordination across teams.
• Provide regular updates on delivery status, risks, and dependencies to stakeholders.
• Coach team members on Agile principles and Scrum practices, reinforcing consistent adoption across teams.