Fulfillment IQ

Sales

• Grow Fulfillment IQ’s implementation practice across Manhattan, Deposco, and related warehouse technology platforms
• Develop new business and lead opportunities from first conversation through contract execution
• Build relationships with decision-makers and guide sales through long enterprise buying processes
• Build pipeline through direct outreach, industry relationships, referrals, and partners
• Develop account plans for defined enterprise prospects
• Conduct client discovery to understand operational problems, investment priorities, decision processes, and opportunity fit
• Build relationships across operations, IT, finance, procurement, and executive leadership
• Set next steps, coordinate follow-up, and advance proposals and decisions
• Lead executive presentations, commercial negotiations, and contracting
• Collaborate with implementation and delivery leaders on discovery, site visits, solution discussions, scope, rollout sequencing, resource assumptions, and pricing
• Develop relationships across the Manhattan, Deposco, and broader warehouse technology ecosystem
• Plan prospect meetings around relevant conferences and convert conversations into qualified opportunities
• Maintain senior client relationships after signature and identify account expansion opportunities
• Keep opportunity records current and provide realistic forecasts
• Report to the Chief Strategy Officer

Director of Sales, Enterprise Implementations

Consultant

• Lead and support WMS implementation and configuration projects end-to-end
• Analyze business, functional, and integration requirements to design WMS solutions
• Configure core WMS modules including Inbound, Outbound, Inventory, Returns, Picking, and Shipping
• Develop custom logic using client configuration and extensibility tools
• Support API testing with tools such as Postman
• Manage integrations with ERP, OMS, TMS, and MHE/automation systems
• Write, review, optimize, and maintain SQL queries and stored procedures
• Perform root-cause analysis, debugging, and performance tuning
• Partner with clients and stakeholders during SIT, UAT, go-live, and post-go-live phases
• Troubleshoot production issues and resolve functional and technical problems within defined SLAs
• Participate in Agile ceremonies and continuous improvement initiatives
• Maintain technical designs, test plans, runbooks, and configuration records
• Lead client requirement gathering, functional specifications, configuration, integrations, testing, deployments, and post-go-live enhancements
• Mentor junior team members and provide roadmap inputs

WMS Consultant

• Lead and support WMS-to-robotics integration projects involving goods-to-person, conveyor/sortation, ASRS, and put-to-light/pick-to-light systems
• Analyze business, functional, and integration requirements to design scalable WMS/WCS solutions
• Configure core WMS modules including Inbound, Outbound, Inventory, Returns, Picking, and Shipping
• Troubleshoot MHE messaging issues end-to-end and resolve root causes
• Support technical determinations for endpoints, ports, and message formats
• Write, review, and optimize SQL queries and stored procedures for inventory adjustments, order-header updates, and wave/allocation logic
• Partner with clients during SIT, UAT, go-live, and post-go-live phases, including onsite troubleshooting
• Lead or participate in issue and bridge calls during critical incidents and present root-cause analysis
• Communicate scope and schedule risks and help identify MVP scope
• Collaborate with local developers and international robotics vendor teams
• Maintain design documents, technical specifications, test plans, runbooks, and configuration records
• Mentor or guide less experienced consultants, analysts, or support staff
• Report to the Co-Founder & COO

Lead WMS Consultant

• Lead and support WMS implementation and configuration projects end-to-end
• Analyze business, functional, and integration requirements to design effective WMS solutions
• Configure core WMS modules including Inbound, Outbound, Inventory, Returns, Picking, and Shipping
• Collaborate with internal and client teams to develop custom logic using configuration and extensibility tools
• Support API testing using tools such as Postman
• Manage integrations with ERP, OMS, TMS, and MHE/automation systems
• Write, review, optimize, and maintain SQL queries and stored procedures in relational databases
• Perform root-cause analysis, debugging, and performance tuning of queries, stored procedures, indexing, and execution plans
• Partner with clients and stakeholders during SIT, UAT, go-live, and post-go-live phases
• Troubleshoot production issues and resolve functional and technical problems within defined SLAs
• Participate in Agile ceremonies and continuous improvement initiatives
• Maintain technical designs, test plans, runbooks, and configuration records
• Progress from onboarding and shadowing implementation teams to leading strategic WMS deployments
• Mentor junior team members, refine integration strategies, provide roadmap inputs, and deliver measurable outcomes

Senior WMS Consultant

• Support WMS-to-robotics integration work for goods-to-person, conveyor/sortation, ASRS, and put-to-light/pick-to-light systems
• Analyze business, functional, and integration requirements for WMS/WCS solution design
• Configure core WMS modules including Inbound, Outbound, Inventory, Returns, Picking, and Shipping
• Troubleshoot MHE messaging issues by tracing failed messages to source jobs/processes, assessing severity and impact, and driving resolution
• Support technical determinations for endpoints, ports, and message formats
• Write, review, and optimize SQL queries and stored procedures for inventory adjustments, order-header updates, and wave/allocation logic
• Support clients during SIT, UAT, go-live, and post-go-live phases, including onsite troubleshooting
• Participate in issue and bridge calls during critical incidents and present root-cause findings
• Help identify and communicate MVP scope for late-breaking changes near go-live
• Collaborate with onshore developers and international robotics vendor teams
• Maintain design documents, technical specifications, test plans, runbooks, and configuration records
• Progress toward independently owning day-to-day WMS/WCS support for at least one client engagement

• Lead and support WMS-to-robotics integration projects involving goods-to-person, conveyor/sortation, ASRS, and put-to-light/pick-to-light systems
• Analyze business, functional, and integration requirements to design scalable WMS/WCS solutions
• Configure core WMS modules including Inbound, Outbound, Inventory, Returns, Picking, and Shipping
• Troubleshoot MHE messaging issues end-to-end and resolve root causes
• Support technical determinations for endpoints, ports, and message formats
• Write, review, and optimize SQL queries and stored procedures for inventory adjustments, order-header updates, and wave/allocation logic
• Partner with clients during SIT, UAT, go-live, and post-go-live phases, including onsite troubleshooting
• Lead or participate in critical-incident issue and bridge calls
• Present root-cause analysis to warehouse managers, SMEs, support teams, and other client stakeholders
• Assess scope and schedule risks and help define MVP scope near go-live
• Collaborate with onshore developers and international robotics vendor teams
• Maintain design documents, technical specifications, test plans, runbooks, and configuration records
• Mentor or guide less experienced consultants, analysts, or support staff
• Own solution design and delivery for assigned workstreams

Designer

• Lead and support discovery, requirements validation, and solution-design activities for Blue Yonder WMS engagements
• Facilitate workshops covering inbound, inventory, outbound, returns, replenishment, value-added services, kitting, reporting, integrations, data, automation, and warehouse processes
• Assess current-state warehouse operations and translate business requirements into scalable future-state processes and system capabilities
• Review WMS templates, configurations, process flows, and supporting documentation
• Evaluate standard Blue Yonder functionality against business and operational requirements
• Identify functional gaps, design risks, dependencies, assumptions, constraints, and clarification needs
• Develop, review, or validate BRDs, FSDs, functional specifications, process flows, decision logs, configuration workbooks, and design artifacts
• Confirm traceability between approved business requirements and proposed functional solutions
• Provide techno-functional guidance on WMS configuration, integrations, data, reporting, material-handling equipment, automation, and adjacent enterprise systems
• Collaborate with integration, architecture, development, testing, product, and operational teams
• Evaluate enhancement or customization requests and document business needs, impacts, outcomes, and rationale
• Support solution-gap prioritization based on business value, operational impact, scalability, standardization, cost, and implementation risk
• Review implementation plans, estimates, assumptions, resource requirements, dependencies, and sequencing
• Support design reviews, stakeholder walkthroughs, governance meetings, and executive readouts
• Maintain documentation of decisions, actions, risks, assumptions, dependencies, and unresolved items
• Advise stakeholders on warehouse-management best practices and industry benchmarks
• Identify opportunities for AI-assisted configuration, workflow automation, and accelerated WMS deployment
• Develop training materials, facilitator guides, user guides, SOPs, job aids, and knowledge-transfer documentation
• Deliver train-the-trainer, super-user, end-user, and support-team training through virtual or instructor-led sessions
• Support training-readiness planning and align training materials with approved solution design and operational procedures
• Provide guidance and mentorship to functional consultants, business analysts, developers, trainers, and delivery-team members
• Report to the Co-Founder, COO & SVP Enterprise Systems
• Travel up to 50% based on engagement requirements

WMS Consultant – Design, Techno-Functional Lead

Product Designer

• Conduct user interviews, synthesize findings, and translate insights into actionable design decisions.
• Map user journeys and flows, build wireframes and prototypes, and iterate based on feedback and usability testing.
• Create polished, high-fidelity mockups and visual designs that are consistent, accessible, and on-brand.
• Contribute to and maintain a shared component library/design system to ensure consistency across web and mobile.
• Partner closely with PMs and engineers throughout the product lifecycle — from early concept through implementation and QA.
• Build interactive prototypes to test concepts before development investment.
• Present design rationale and decisions clearly to stakeholders, incorporating feedback from technical and non-technical partners alike.

UI/UX Designer

Backend Engineer

• Design and build backend services, APIs, and data models
• Implement business logic and processing workflows
• Design relational schemas and manage database migrations
• Ensure data integrity, correctness, and API performance
• Write tests and contribute to shared engineering standards
• Integrate with external systems and data sources
• Collaborate closely with full-stack engineers, product, and the platform's technical owner
• Participate in code review and technical design
• Help evolve the backend architecture as the platform scales

Backend Engineer III

Full-stack Engineer

• Build user-facing features end to end across the React frontend and the API layer
• Translate product requirements and designs into working, production-ready functionality
• Design, implement, and integrate REST API endpoints with the UI
• Build reusable, well-structured React components and views
• Ensure application performance, responsiveness, and reliability
• Write tests and contribute to shared engineering standards
• Collaborate closely with backend engineers, product, and design
• Participate in code review and technical discussion
• Help shape frontend architecture and patterns as the platform grows

Full-Stack Engineer III

• Own technical direction and architecture evolution of a live, revenue-generating platform
• Scale throughput and reliability while customers onboard, including zero-downtime changes to running systems
• Harden the platform: tenant isolation, rate limiting, security, data integrity
• Establish observability, SLOs, and incident practices as the customer base grows
• Lead performance and capacity work ahead of demand, not behind it
• Raise engineering standards through design reviews and mentorship
• Partner with Product to balance platform investment against feature delivery
• Identify and retire scaling risks and technical debt before they compound

Director of Sales, Enterprise Implementations

WMS Consultant

Lead WMS Consultant

Senior WMS Consultant

Senior WMS Consultant

Lead WMS Consultant

WMS Consultant – Design, Techno-Functional Lead

UI/UX Designer

Backend Engineer III

Full-Stack Engineer III

Principal Engineer