FUJIFILM Corporation

Support Engineer

• Independently assesses the distributor’s level of comprehension to facilitate effective on-site training and optimal product operation, utilizing validated applications, protocols, and.
• Provides clinical consultation and support to product development teams, product improvement teams, marketing, sales, quality assurance, regulatory affairs, external customers, and other functions or groups in the form of strategic clinical consultation.
• Provides expert-level telephone and remote clinical and engineering support for customers, sales, and field service via our Technical Support Center.
• Leads Technologists in properly and efficiently operating FUJIFILM products.
• Optimizes image quality of Fujifilm imaging products by designing and executing the best image processing strategy based on physician preferences and departmental needs.
• Interfaces directly with customers at the senior level to assess and effectively communicate the customer’s experience.
• Solicits feedback from Customers at regular intervals and escalates concerns to sales, Field Service, Marketing, Engineering, and Product line management.
• Maintains technical expertise on all HCUS Women’s Health product offerings and knows current industry trends and future technology directions.

Lead Clinical Consultant – Medical Imaging Device Technical Support, 80% Travel

Director

• Identify, monitor, and analyze state legislation and relevant state policy that is critical in life sciences, domestic manufacturing, biopharmaceutical manufacturing, electronic materials, imaging, medical device and general healthcare issues.
• Support the government relations goals by lobbying, building coalitions, and expanding relationships with key decision-makers, policymakers, governors, and related staff.
• Participate in the development of policy positions, strategies, and execution of tactics in support of members’ state legislative and regulatory activity.
• Advise and inform state level officials and other key stakeholders of policy positions and issues.
• Establish and maintain strong relationships with relevant partner organizations, state trade associations and staff.
• Conduct research, develop analysis and coordinate materials for use in public policy outreach and communications.
• Manage the preparation, forecasting, monitoring, and tracking of the relevant aspects of the State Government Affairs & Public Policy budget.
• Work collaboratively with colleagues at all subsidiary companies.
• Advise, manage, and inform on relative incentive agreements in states that Fujifilm is expanding or has active state and local incentive agreements.
• Identify critical state policy goals for all subsidiary companies to track and engage in

Director, State Government Affairs

• Supports our Synapse products by remotely troubleshooting and resolving issues
• Works on 3rd party hardware, software, and network related issues that are sold or supported by FUJIFILM
• Effectively documents the troubleshooting of issues
• Collaborates cross-functionally with other Synapse teams/products as required
• Monitors TAC phone system wallboards to ensure proper statuses are maintained
• Adheres to the Company's quality and regulatory compliance requirements

Technical Support Engineer – II

Engineer

• Have advanced knowledge about the Synapse Select product line, including deployment methods and deployment architecture for both on-premise and cloud configurations
• Create, maintain, and execute manual Software test cases for Verification and Validation protocols for the Synapse Select product line
• Occasional exploratory functional testing and ticketing of any issues found
• Reproduce and document any product defects and/or reported bugs in the JIRA development ticketing system.
• Execute individual development ticket and regression testing with clear documentation of test results.
• Correspond with Software and Template Engineering, give feedback to any questions they may have, and facilitate the provision of more information if needed
• Work with contractor QA team(s) on the grooming of development tickets and answer any questions they may have
• Participate in calls with the automated testing team for reviewing implementation of new test cases and give feedback for improvement of the protocol
• Create, Design Forms as required by the Medical Informatics Design Control Process for Synapse Select products as needed.
• Occasionally help to address Corrective and Preventive actions (CAPA) assigned to Synapse Select as needed and complete in a timely manner.
• Help to develop, document, and occasionally conduct internal technical trainings regarding new development for the Synapse Select product line.
• Assist the Medical Informatics documentation team in the creation and maintenance of service manuals and product documentation for Synapse Select.
• Assist Operations and Support with technical questions related to the Synapse Select product line. This may include attending customer meetings and additional items as necessary.
• Additional responsibilities as defined by management.

Engineer II, Software Quality

SDET

• Work with delivery teams to build out solutions on testing and automation to achieve CI/CD
• Evaluate the current automation and testing implementations and perform a gap analysis
• Lead and mentor a growing team of software quality assurance engineers
• Design and implement enterprise-wide test automation frameworks
• Architect cloud-native testing infrastructures for distributed and microservice-based systems
• Establish testing standards, governance models, and best practices
• Implement intelligent test data management and synthetic data generation
• Guide teams in adopting modern testing tools and practices

Automation Architect

Software Engineer

• Provide technical leadership, management, and direction for Project Engineers and Modality Engineers
• Task and maintain control over Synapse special projects including custom development and implementation development
• Responsible for driving investigation and evaluation of new technology that may be utilized with Synapse including testing and approval of NPI or Engineering recommended technology changes
• Responsible for identifying opportunities, and appropriate resources for internal and external training opportunities
• Will work with Engineering on process development and product customization management
• Establishes the standards for Synapse configuration and settings
• Identifies and drives compliance and excellence for procedures related to new installation site configuration review and server rack
• Setup, configuration, loading, troubleshooting of systems at Stamford and customer sites
• Develop, update, and maintain Synapse implementation tools and documentation
• Develop systems for document control and management
• Maintains relationships between Engineering and Integration for new products, software changes including testing, and new information dissemination
• Coordinate activities and communication between the Project Implementation teams and Marketing/Sales/Engineering
• Point of contact for the dissemination of technical information from headquarters to field teams
• Comply with all applicable U.S. Food and Drug Administration (U.S. FDA) medical device regulatory requirements, applicable ISO 13485 standard requirements and all other applicable laws, regulations, and standards

Project Engineering Manager

Administration

• Administer and maintain materials, tests, specifications, and related master data within LIMS, SAP, and CPro systems.
• Create and update system configurations for new and existing materials, including specifications, control limits, and analysis setups.
• Implement approved system changes in accordance with established change control and ECN processes.
• Configure and maintain LIMS functionality, including modules, interfaces, scripts, and automated workflows, as applicable.
• Provide operational support by troubleshooting system issues and supporting uninterrupted laboratory and production activities.
• Develop, maintain, and execute system documentation, procedures, and training materials in accordance with internal policies and quality requirements.
• Train system users and maintain required training documentation and records.
• Generate reports, control charts, and statistical outputs to support quality monitoring and decision-making.
• Support cross-functional communication and coordination to ensure accurate and consistent system implementation across departments and sites.
• Participate in system enhancements, process improvement initiatives, and departmental projects as assigned.

LIMS Administrator

Financial Planning and Analysis

• Build and maintain product-level unit economics across photo output products
• Own gross margin, shipping margin, and contribution margin modeling
• Develop end-to-end cost-to-serve frameworks by product, channel, and region
• Partner with Ops to understand and model fulfillment, shipping, and lab costs
• Evaluate pricing and promotional proposals for margin and contribution impact
• Model tradeoffs between free shipping, flat-rate shipping, and thresholds
• Support shipping strategy decisions with data-driven recommendations
• Establish margin guardrails and profitability thresholds for offers and campaigns
• Partner with Growth / Marketing teams to analyze CAC, conversion, and incrementality
• Connect acquisition costs to contribution margin and lifetime value
• Ensure promotional and media strategies align with profitability goals
• Produce clear, actionable dashboards for gross margin, contribution margin, and other key metrics
• Support weekly and monthly business reviews with insights
• Support transition from supplier-led model to DTC ownership
• Collaborate with Finance leadership to ensure alignment with accounting and reporting standards

Commercial Finance Lead

IT Support

• Act as a primary technical resource for projects across Synapse various product lines
• Maintain the technical information on the interoperability of the various product lines in Fujifilm and how they affect one another
• Maintain existing written documentation, periodic review, and Intranet postings
• Excellent written technical documentation skills and ability to generate concise and accurate feature requests for product definitions
• Responsible for documenting, planning, and implementing enterprise architectures
• Work with development to define new product features and enhancements/fixes to current product features
• Work with marketing to assist in defining requirements for product specifications
• Design and Help Develop Serviceability Tools to better deploy and troubleshoot and market the product
• Plan and deploy all Synapse MI software solutions in enterprise level environments
• Architect, Deploy and troubleshooting third party hardware and software infrastructure: VMWare, or other hypervisor, architecture solutions
• Storage: FC infrastructure, disk array design, setup and deployment, storage protocols: FC, NFS, CIFS, DAS, NAS and Tape media
• Cloud architectures and deployments (AWS, Azure, GCP)
• RDMS, Oracle, Oracle RAC, and Oracle DataGuard required
• Networking from a low level
• Load balancers and content switch appliances
• Learn new Synapse and third party products as they are released, often with limited training
• Lead and coordinate First Of Kind deployments
• Lead and coordinate Security/Vulnerability Issues
• Lead and Coordinate Subject Matter Expert (SME) Groups and Forums from various departments
• Review and provide feedback on new implementations and upgrades
• Ability to take a lead role in large scale issue resolution
• Participate in non-project related activities, such as presenting material at team meetings or working with cross-functional teams on internal projects
• Mentor, train, and actively participate in knowledge transfer to peers
• Must be able to work independently as the lead project technical resource
• Deliver consistently high level of customer satisfaction
• Demonstrates exceptional project leadership, time management, negotiation, communication and prioritization skills
• Adheres to the Company's quality and regulatory compliance requirements, without exception, and ensures that all job duties inherent in the position description are performed in accordance with established policies and procedures
• Comply with all applicable U.S. Food and Drug Administration (U.S. FDA) medical device regulatory requirements, applicable ISO 13485 standard requirements and all other applicable laws, regulations and standards
• Familiarity with ITIL Support Process Model and support levels
• Stays up to date on the latest Synapse and IT products
• Self-directed with excellent management skills
• Demonstrated ability to transfer knowledge to peers and other associates
• Demonstrates exceptional project leadership, time management, negotiation, communication and prioritization skills
• Routinely takes part in identifying, testing and developing new processes and technological improvements which improve upon our platforms or processes
• Supervises the work of others as requested
• Strong interpersonal, team building and leadership skills
• Inquisitive and creative with good decision-making skills and out of box thinking
• Resourceful and thorough with a strong sense of urgency

Lead Enterprise Architect

Sales

• Provide Regional support for assigned Regional Sales Manager.
• Be able to support Market level needs, be a liaison to the Territory Managers.
• Assist in closing opportunities and customer contact.
• Understand Install Base for Warranty, up trade and expansion.
• Understand Install Base to improve CRM data quality and quantity
• Identify key buying influencers within these to determine budget and timeline for better follow up by the Sales Team
• Build and cultivate relationships by initiating communications and conducting follow-up communications in order to move opportunities through the sales funnel
• Work with Management to develop and grow the sales pipeline to consistently meet revenue goals
• Manage data for new and clients in Salesforce.com, ensuring all communications are logged, information is accurate and documents are attached
• Prepare and analyze reports and dashboards

Regional Sales Associate

• Act as a primary technical resource for projects across Synapse various product lines
• Maintain existing written documentation, periodic review, and Intranet postings
• Responsible for documenting, planning, and implementing enterprise architectures
• Work with development to define new product features and enhancements/fixes to current product features
• Plan and deploy all Synapse MI software solutions in enterprise level environments
• Architect, Deploy and troubleshooting third party hardware and software infrastructure: VMWare, or other hypervisor, architecture solutions
• Lead and coordinate Security/Vulnerability Issues
• Mentor, train, and actively participate in knowledge transfer to peers
• Deliver consistently high level of customer satisfaction

Senior Enterprise Architect

Attorney

• Manage and oversee our contract lifecycle management system, including system administration, user training, workflow updates, and continuous improvement of processes related to contract drafting, review, approval, execution, and archival.
• Identify opportunities for streamlining legal operations workflows by leveraging automated and AI-powered solutions.
• Lead initiatives to reduce redundancies and shorten contract lifecycle times, including improvements across drafting, negotiation, approvals, signature, and archival phases.
• Utilize data analytics tools (e.g., Power BI, Excel) to extract insights from legal data.
• Develop, implement, and manage key operational metrics and dashboards to measure contract management performance and other legal KPIs.
• Generate reports and deliver actionable insights to stakeholders.
• Work closely with Legal Operations Counsel to identify, measure, and report on metrics and KPIs.
• Measure and report on effectiveness of implemented solutions; collect feedback and performance data to refine workflows and technology adoption strategies.
• Work closely with Legal Operations Manager to strategize and implement technology-based solutions aimed at improving workflows and knowledge management across the legal department.
• Provide ongoing support, troubleshooting, and training to end users.
• Develop and maintain user guides, training materials, and documentation to ensure high adoption and effective use of technologies.
• Lead or actively participate in legal technology projects from initiation through completion.
• Map data between source systems and repositories to support system integrations, migrations, and validations, ensuring data integrity throughout.
• Coordinate with cross-functional teams including Legal, IT, and business stakeholders to achieve project objectives within timelines and budgets.
• Stay current with legal technology trends, industry benchmarks, and best practices.
• Recommend innovative tools and strategies for continuous enhancement of legal operations.
• Serve as a liaison between Legal, IT, and business units to facilitate successful rollouts of new technology and process changes.
• Communicate system updates, best practices, and workflows to end users and stakeholders regularly.
• Collaborate with Information Security and Legal teams to maintain data confidentiality and system security.

Legal Operations – Technology Analytics Specialist

Human Resources

• Process and maintain confidential data and records for new hires, terminations, employee transfers, changes in job classification, salary increases, and other related employment matters.
• Support the recruitment and hiring process, including participating in the interview process, coordinating background screening processes, processing new hire paperwork and I9s, and serving as the main point of contact for new hires to answer questions and enlist support as necessary.
• Assist with new employee onboarding process by scheduling and conducting orientations and training, updating records, and other tasks as needed.
• Support offboarding processes ensuring compliance with company policies and completion of exit interviews.
• Support processes related to the engagement and termination of contractors, working with the HR team, business, and staffing agencies as needed.
• Assist with employee visa and sponsorship processes.
• Act as a point of contact for general HR inquiries from employees, and provide basic information or redirect as necessary.
• Assist team members with various tasks within the Human Resources department, including scheduling of meetings, planning employee events, etc.
• Produce and submit HR-related reports, prepare and maintain personnel files, and update and maintain the internal and employee-facing HR SharePoint sites.
• Responsible for administrative tasks for the HR department including invoicing, serving as the local point of contact for employee vendor credentialing, producing HR-related reports, preparing and maintaining personnel files, preparing, proofreading, and distributing HR-related documents, reports, and presentations, and updating and maintaining the internal and employee-facing HR SharePoint sites.
• Assist with HR projects and activities, including but not limited to employee activities, employee engagement, and improvement projects.
• Comply with all applicable U.S. Food and Drug Administration (U.S. FDA) medical device regulatory requirements, applicable ISO 13485 standard requirements and all other applicable laws, regulations, and standards.
• Additional duties as required.

Human Resources Coordinator

• Develop multi-year financial models, in support of strategic planning and business development activities
• Establish and coordinate budgeting, forecasting and analysis processes as well as ensure timely preparation of same
• Assist in the preparation of Executive board, and FUJIFILM parent presentations
• Manage compliance with internal controls, policies and procedures
• Lead the treasury function for the business
• Manage the coordination of all tax planning and compliance needs of the business
• Ensure timely monthly close and consolidation process, in accordance with established timelines and FUJIFILM corporate guidelines
• Continual assessment and expansion/improvement of financial systems and processes
• Ensure timely and accurate internal financial reporting and analysis, including actionable financial information to cost centers and other managers
• Manage the coordination of the external audit and review process with external auditors; ensure review goes smoothly and without incident, confer with external auditors’ management on any current or upcoming issues
• Review and update accounting policies / procedures as necessary
• Ensure adherence to existing policies / procedures; educate management as necessary and appropriate with respect to policies / procedures; evaluate for exceptions as appropriate
• Consult with appropriate resources, both internal and external, to ensure that new accounting issues, transactions, agreements, etc. are analyzed and understood from an accounting standpoint
• Ensure consistency of policies / procedures across FCDI (with deviations as appropriate)
• Ensure timely Finance review of contracts and agreements; work collaboratively with Legal and contract requesters to ensure the interests of the business (financial and otherwise) are protected
• Demonstrate and promote FUJIFILM’s core values and desired culture
• Develop and manage the Accounting and Finance individuals and teams to full potential
• Ensure efficient use of existing systems to deliver accurate financial reporting

Vice President, Finance & Accounting

Bilingual

• Work closely with MI Project Management (PM) team to deliver high quality Synapse product solutions
• Act as primary technical resource for MI HL7 Implementation projects across Synapse product lines
• Perform enterprise level custom projects: Data migrations, Interface integration and data conversion
• Integrate Synapse MI products with all third-party healthcare information systems, e.g., dictation, EMR, PACS, CVIS, RIS, HIS, VNA
• Extensive documentation development: Customer specific solution design documentation, Best practice documentation
• Participate in Subject Matter Expert (SME) program
• Mentor, train, and actively participate in knowledge transfer to peers
• Deliver consistently high level of customer satisfaction