FUJIFILM Corporation

Accountant

• Preparation and filing of quarterly estimates for all states corporate income tax returns for assigned subsidiaries and supporting workpapers
• Assist Income Tax Managers with income tax audits.
• Analysis of all tax accounts
• Respond to correspondence from taxing authorities
• Calculation of quarterly effective tax rates

Senior Income Tax Accountant

Customer Support

• Define and execute the global customer service strategy for GMSB
• Establish the tiered support model (Tier 1, Tier 2, Tier 3) and regional operating structure
• Serve as the primary CS leader interfacing with Google stakeholders
• Oversee the CS budget, manage and analyse cost allocation models and cost of service to each region.
• Ensure seamless integration with order management systems, fulfillment/lab systems, Google Photos ecosystem
• Drive automation strategy (AI, bots, workflows)
• Ensure the platform remains compliant with global data privacy standards (GDPR/CPRA)
• Manage performance across offshore Tier 1 vendor, in-country Tier 2 teams, Tier 3 operations (QA, reporting, VOC)
• Establish global SLAs, KPIs, and reporting cadence
• Own global CSAT, NPS, and service performance metrics
• Translate customer insights into product improvements, UX enhancements, operational changes
• Drive continuous optimization of cost, efficiency, and experience
• Lead and develop CS Ops (Tier 3) team
• Influence regional CS teams without direct reporting lines
• Build scalable org structure as business grows 5-8 plus 31 agents

Senior Manager, Global Customer Service

Support Engineer

• Supports our Synapse products by remotely troubleshooting and resolving issues, assessing and clearing monitor alarms, and providing our customers with timely responses
• Works on 3rd party hardware, software, and network related issues that are sold or supported by FUJIFILM
• Effectively and efficiently uses the FUJIFULM knowledge resources available to help in the troubleshooting process
• Collaborates with peers and other team members when working on more complex technical issues
• Effectively documents cases throughout the process of troubleshooting the issue
• Follows the Technical Assistance Center (TAC) escalation process to move cases, in a timely manner, to the next level engineer when an issue cannot be resolved
• Answers and facilitates incoming customer calls, effectively communicates with customers, and documents interactions within a case
• Works cross-functionally with other Synapse teams/products as required and handles other duties as assigned
• Monitors TAC phone system wall boards to ensure that proper statuses are maintained
• Maintains a high level of success with yearly goals provided by your manager and metrics defined on a team level
• Adheres to the Company's quality and regulatory compliance requirements, without exception, and ensures that all job duties inherent in the position description are performed in accordance with established policies and procedures

Senior Tech Support Engineer

Account Manager

• Meet monthly, quarterly and annual sales quotas
• Create primary market demand for FUJIFILM Sonosite products by networking, cold calling, and persuading users, departments, and institutions on the value of Sonosite hand carried compact ultrasound systems and tools
• Provide useful insights into how customers use our products and how they define value
• Promote, demonstrate and sell FUJIFILM Sonosite hand-carried ultrasound systems within the assigned territory
• Manage relationships with key physicians and important influencing institutions within the territory
• Generate sales opportunities through cold-calling and other promotional activities
• Maintain all sales records and comply with expense budgets as directed by management
• Manage inventory and company property per company policies

Territory Manager

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Senior Technical Support Engineer

Manager

• Manage the end-to-end contract process for vendor and customer agreements
• Review, analyze, and summarize legal documents
• Prepare initial drafts using approved templates
• Identify fallback positions and escalation paths
• Support contract governance and policy adherence
• Own contract organization and repository management

Contracts Manager, Medical Imaging

Director

• Lead major business projects impacting Americas subsidiaries and Tokyo Headquarters
• Manage complex projects including due diligence and post-merger integration
• Support large projects impacting multiple departments or subsidiaries
• Manage North American fleet operations consisting of 1,500 fleet vehicles
• Develop action plans in collaboration with business and regional leadership
• Ensure project timelines are adhered to and communicate updates to stakeholders

Director, Planning, Strategic Alliance and Fleet Management – Mergers & Acquisitions

• Provides national level technical support to HCUS personnel as needed via the telephone and on-site visits
• Provides remote and over the phone troubleshooting and diagnostic analysis with customers and dealers over the phone and via email
• Adheres to a 15-minute response time to returning service calls
• Supports the sales and marketing teams with promoting the product(s)
• Approves FDA-2579 submissions for MG installations or certified component replacements
• Assist with training classes under the direction and support of senior technical support team members
• Helps roll out new MG products by participating in installations as needed
• Continuously works with the installation team to improve processes and customer experience
• Assists with field service work as company needs dictate
• Maintains excellent working relationships with HCUS personnel in all departments
• Works overtime and odd hours as needed, including at the “last minute”
• Travels extensively to customer sites to solve problems as needed
• Adheres to and ensure compliance of all safety practices and quality procedures

Technical Support – Mammography Equipment

• Negotiate and finalize contract agreements with large buying groups, Integrated Healthcare Networks (IHN), health systems, hospital corporations, commercial accounts, etc. whenever appropriate and advantageous, providing measurable results.
• Demonstrate and execute the selling approach by identifying key decision makers throughout targeted hospitals and health systems, while successfully positioning and communicating SonoSites value proposition.
• Developing and implementing a consistent approach for the field sales organization to shift the buyer’s focus away from price and capturing the value we provide.
• Demonstrate confidence, practical intelligence and accountability for growing new buyers and delivering revenue targets.
• Researching, planning and implementing new market programs and assisting the field sales organization in overcoming market barriers within key target accounts by adopting new and innovative approaches toward market leadership through collaboration, innovation and relationship building.
• Plan and implement strategies to drive adoption and endorsement of the SonoSite products by large buying groups, Integrated Healthcare Networks (IHN), health systems, hospital corporations, commercial accounts, etc.
• Work with field sales management on strategies and programs to maximize revenue to by large buying groups, Integrated Healthcare Networks (IHN), health systems, hospital corporations, commercial accounts, etc.
• Drive strategies that maximize multiple system and bulk buy opportunities. These strategies include holding all parties accountable to the purchase terms agreed to prior to executing the buy.
• Work cross functionally with the Regional Sales Manager and Clinical Applications Manager in the development and execution of strategies and action plans for identified key accounts.
• Responsible and accountable for carrying out the requirements of the company's quality system.

Director, Strategic Accounts

• Manage the day-to-day operations of the enterprise privacy program across FUJIFILM Holdings America Corporation and its subsidiaries.
• Act as a key subject matter expert and advisor to Fujifilm business teams on data privacy and protection practices by providing practical, timely, and strategic guidance on data protection requirements.
• Supports the translation of legal and regulatory obligations into actionable policies, procedures, and controls, and partners with cross‑functional stakeholders to ensure privacy requirements are understood, implemented, and consistently applied across the organization.
• Manage data mapping efforts for FUJIFILM Holdings America Corporation and its subsidiaries.
• Draft, update, and maintain privacy and data protection related policies, procedures, standards, and guidelines.
• Provide subject matter expertise and guidance on privacy and data protection laws and requirements, including U.S. state privacy laws, Canadian privacy laws, HIPAA, CAN‑SPAM, TCPA, and CASL.
• Conduct privacy risk assessments, identify potential areas of privacy risk and vulnerability, and develop action plans to mitigate risks.
• Support privacy impact assessments (PIAs/DPIAs), vendor risk reviews, and internal assessments using current data mapping and inventory information, collaborating with Data Governance Manager, as necessary.
• Support diverse business lines, including manufacturing and healthcare on a global scale.
• Support the development and management of privacy training and awareness initiatives to educate employees on privacy obligations, appropriate data handling, and regulatory requirements.
• Collaborate with information security team to ensure that security and privacy concerns are aligned.
• Advise subsidiaries and business leadership on privacy and data protection requirements, risk mitigation strategies, and best practices.

Data Privacy Manager

• Serve as the primary internal subject matter expert on U.S. Government, DoD, and VA acquisition and contracting processes as they relate to medical software and medical informatics solutions.
• Maintain a thorough understanding of vendor qualification requirements to sell to DoD and VA (e.g., registrations, representations and certifications, cybersecurity and information assurance requirements, and other eligibility criteria).
• Own the end‑to‑end process for submitting, updating, and maintaining the company’s pricing and product data (including DINPACS price books) with the DLA and other designated Government systems or contract vehicles, in partnership with Finance and Sales Operations.
• Review solicitations, RFIs, and RFPs for Government opportunities and coordinate internal responses related to pricing, terms and conditions, compliance statements, and operational impacts.
• Develop, maintain, and continuously improve internal processes, checklists, and standard operating procedures for Government business, including CLIN structure, MOD handling, and other contract administration tasks.
• Support and track ATO‑related activities for implementation of software solutions at DoD and VA facilities, coordinating with internal technical, security, and implementation teams to ensure required documentation and milestones are met.
• Coordinate and track Contract Line Item Numbers (CLINs), contract modifications (MODs), options, and task orders across relevant Government contracts, ensuring accurate configuration, pricing, and billing data.
• Collaborate with HR, Legal, and Operations to ensure resource‑related requirements (e.g., Status of Forces Agreement (SOFA)–related conditions, site access, background checks, training or certification mandates) are understood and integrated into staffing and deployment plans.
• Partner with Sales, Legal, Product Management, Implementation, and Customer Support to ensure contractual requirements are understood and fulfilled throughout the solution lifecycle.
• Monitor applicable regulations, policies, and guidance related to Government acquisition, health IT, cybersecurity, and data protection, and communicate relevant changes to stakeholders.
• Assist in contract negotiations with Government customers and prime contractors, in coordination with Legal and executive leadership, to ensure terms are commercially reasonable and operationally feasible.
• Maintain accurate, organized records of contracts, modifications, price lists, approvals, and related correspondence in accordance with company policy and applicable regulations.
• Prepare reports and dashboards on pipeline, contract status, pricing updates, and key milestones for leadership and cross‑functional partners.
• Comply with all applicable U.S. Food and Drug Administration (U.S. FDA) medical device regulatory requirements, applicable ISO 13485 standard requirements and all other applicable laws, regulations and standards.

Government Contracts Manager, Medical Informatics

Sales

• Develop sales plan with channel partner to ensure the revenue goals
• Co-develop annual/quarterly business plans with partners
• Review territory sales KPIs and financial performance per week, month and quarter
• Manage monthly forecasts for a 30/60/90/120-day period
• Review supply & demand forecast and accuracy with SCM manager
• Update Sales activity reports
• Identify market opportunities and develop channel coverage plan
• Build and maintain relationships with key contacts within each partner
• Leverage Inside Sales resources to assist in management
• Drive and track pipeline of sales opportunities
• Promote or schedule and run trainings for partners
• Execute quarterly marketing tactical and demand generation activities
• Communicate regularly with partners on product launches, pricing changes, and distribution processes
• Update management on performance, roadblocks and needs

Channel Sales Manager – Northeast

• Develop sales plan with channel partner to ensure the revenue goals
• Co-develop annual/quarterly business plans with partners and conduct quarterly business reviews
• Review territory sales KPIs and financial performance per week, month and quarter
• Manage monthly forecasts for a 30/60/90/120-day period, and measure forecast by partner and product each month against actual supply/demand for accuracy
• Review supply & demand forecast and accuracy with SCM manager
• Update Sales activity reports
• Identify market opportunities and develop channel coverage plan of territory for Fujifilm product segment and develop action items to increase partner coverage
• Build and maintain relationships with key contacts within each partner
• Leverage Inside Sales resources to assist in management of targeted partners
• Drive and track pipeline of sales opportunities and work with partners to accurately forecast quarterly territory sales by product and partner
• Promote or schedule and run trainings for partners
• Execute quarterly marketing tactical and demand generation activities to insure results with targeted partners
• Communicate regularly with partners on product launches, pricing changes, and distribution processes
• Update management on performance, roadblocks and needs

• Own and manage the end-to-end sales process from lead generation to signed contract.
• Develop and execute sales plans to achieve revenue and growth targets.
• Build and maintain a healthy sales pipeline across target industries, accounts, and regions.
• Identify and pursue new business opportunities in Dynamics 365 F&SCM licenses, services, projects, managed services, and product-led opportunities.
• Lead strategic account development and support expansion within existing client accounts.
• Proactively generate new leads through direct outreach, partner relationships, referrals, networking, events, and market engagement.
• Qualify leads and prioritize opportunities based on strategic fit, deal value, timing, and probability of success.
• Coordinate discovery meetings and early-stage conversations to understand customer needs, challenges, and business drivers.
• Build strong relationships with prospects, customers, Microsoft, partners, and other ecosystem stakeholders.
• Lead commercial discussions, positioning, presentations, and sales meetings with prospective clients.
• Work with solution architects, functional leads, and delivery teams to shape winning proposals and solution approaches.
• Maintain accurate pipeline tracking, opportunity status, forecasting, and reporting.

Director of Sales – ERP Systems

• Own and manage the end-to-end sales process from lead generation to signed contract.
• Develop and execute sales plans to achieve revenue and growth targets.
• Build and maintain a healthy sales pipeline across target industries, accounts, and regions.
• Identify and pursue new business opportunities in Dynamics 365 F&SCM licenses, services, projects, managed services, and product-led opportunities.
• Lead strategic account development and support expansion within existing client accounts.
• Proactively generate new leads through direct outreach, partner relationships, referrals, networking, events, and market engagement.
• Qualify leads and prioritize opportunities based on strategic fit, deal value, timing, and probability of success.
• Maintain consistent follow-up and movement of prospects through the pipeline.
• Build strong relationships with prospects, customers, Microsoft, partners, and other ecosystem stakeholders.
• Lead commercial discussions, positioning, presentations, and sales meetings with prospective clients.
• Drive preparation of proposals, statements of work, pricing, and commercial presentations.
• Lead negotiations and close deals in alignment with company objectives and risk guidelines.
• Work closely with delivery, consulting, and product teams to ensure proposed solutions are practical, competitive, and aligned with delivery capabilities.
• Provide feedback from the market to leadership regarding client needs, competitors, and emerging opportunities.
• Maintain accurate pipeline tracking, opportunity status, forecasting, and sales activity reporting.
• Establish a disciplined approach to CRM usage, follow-up cadence, and opportunity management.
• Monitor sales performance metrics and recommend actions to improve conversion, speed, and win rates.